When you get to the theatre, you can walk directly up to the ticket attendant (i.e. ForLocations, The World's Best For Customer Service Info. Children 6 and under are not allowed to attend Rated R features. No outside food or drink is permitted in the theatre. The rating board uses the criteria you as a parent use when deciding what is suitable viewing for your child. Poor management/staff customer service. However, please note that multiple or repeated failures to use reservations without cancelling them in accordance with Regals standard booking rules may be considered misuse of your Subscription and can result in cancellation of your Subscription without a refund. Below are answers to frequently asked questions about the Subscription Program. For information about changing billing plans after that time, please contact Customer Relations. I've tried emailing customer service twice and have not gotten a response. He called his wife in to come and help him and she quickly completed my . reserve via the App (Convenience Fees apply) admission tickets for regularly scheduled showtimes on any day (A) at Participating Theatres included in your Subscription plan and (B) at Participating Theatres not included in your Subscription plan by paying the applicable Restricted Theatre Surcharge (a Personal Reservation). Edit. Parents give the movies their ratings-men and women just like you. For further information, please see the Unlimited Subscription Rules. No. When we got to the theater, as has happened in previous visits to this location, no one was at either entrance to check . Provider's identification number. Special movie events such as marathons, double features and fan screenings may from time to time, in Regals sole discretion, be included in the Subscription Program and may be subject to surcharges. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. Contact your local theatre if you have questions regarding any state or local requirements. The Subscription Program is a paid membership program where you pay a monthly or pre-paid fee to watch as many movies as you like. Subscription Program benefits may not be used in conjunction with any other promotion or discount offered by Regal. Kiosk ticket sales are an important service for our guests. Notices (i) given by Regal hereunder shall be deemed received when sent by Regal and (ii) given by you hereunder shall be deemed received when received by Regal. NC-17 -- No One 17 and Under Admitted. Parents should be especially careful about letting their younger children attend. Theatre Management at their discretion may open the facility earlier in the event they deem such action to be necessary. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated R films to check tickets and photo identification for all who enter to prevent minors from improperly entering. Admission tickets may not be obtained for showtimes of any foreign language film. Movie tickets purchased through Regals mobile apps or websites include non-refundable convenience fees. Warren East 20 - You must be 21 or older to enter the Warren 21 wing. Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels. Costumes with Masks and Props: Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group. Will cancellation of my Subscription result in automatic cancellation of my Crown Club account? It is Regals policy to support the MPAA ratings system to the fullest extent possible. No. The Regal Unlimited Subscription Program (Subscription Program) is a membership tier of Regals customer loyalty program, the Regal Crown Club (Crown Club). A person must be at least 21 years old in order to purchase multiple tickets without providing additional photo I.D. Regal Cinemas - San Ramon. Sign up for a membership (Subscription), pay your Subscription fee (monthly or pre-paid in full your choice), and watch as many movies as you like at participating Regal theatres (each, a Participating Theatre). Select a movie and showtime, and then proceed to purchase the ticket. Pre-Cruise FAQ Onboard FAQ View All FAQ Find a Cruise . Is there a minimum Subscription term length? At that point, locate the movie you are inquiring about and click on a showtime. Mon - Fri: 7:00AM - 6:00PM Sat: 7:30AM - 2:00PM Sun: Closed If a payment date falls on a weekend or bank holiday or would fall on a day of a month that doesnt exist (e.g., February 30), the Fees owed on such payment date will be charged in accordance with your banks or applicable payment networks rules (which may be a business day prior to such payment date). checks for MPAA guideline adherence at the doormans post and theatre checks. How about on Regals website? Am I eligible for the Subscription Program? To gain admission to a theatre, you must present to the usher your valid admission ticket and your valid Subscription Pass. For tickets purchased through other ticketing agencies, guests must contact the agency direct before the scheduled movie showtime to request a refund. Download the latest version of the Regal Mobile App. Unfortunately for subscribers, there's not. Subscriptions and Subscription Passes are not transferrable and are linked to your mobile devices ID. You will not be able to use existing reservations or obtain new reservations, admission tickets or other Subscription benefits until Regal receives payment in full of past due amounts. I had to out of this county to Ocala, to see Lincoln. If I have a Subscription, can I cancel my Crown Club account without cancelling my Subscription? A two-thirds secret ballot vote of those present on the Appeals Board may overturn a rating board decision. You may change your Payment Method via the App (see Section G.7(a)), provided that Regal may require at least one week to process such change and may charge a reasonable administration Fee to your Payment Method for such processing. Subscription fees are set forth in the App (Subscription Fees). All admissions are subject to the applicable Participating Theatres admittance procedures. Please contact Customer Relations (see Section G.7(a)) to discuss any issues with your Subscription that arise in connection with a change to your mobile device. Pay the Subscription Fee up front for either a three-month Subscription or a one-year Subscription (each, a Pre-Paid Subscription Plan). Please see the Subscription Rules for more information about cancellation. . Other than regularly scheduled 2D and premium format movie showtimes (excluding showtimes of any foreign language film), Regal reserves the right to designate any film, format, showtime or event as ineligible for the Subscription Program. Soliciting or loitering on Regal Entertainment Group premises is not allowed. AFTER THE INITIAL TERM (EITHER ONE YEAR OR THREE MONTHS, DEPENDING ON THE PLAN YOU SELECT), YOU MAY CANCEL YOUR SUBSCRIPTION UNDER SECTION F.1 BELOW BY CONTACTING REGAL CUSTOMER RELATIONS ONLINE (SEE SECTION G.7(A) BELOW). REGAL MODESTO - 72 Photos & 168 Reviews - 3969 McHenry Ave, Modesto, CA - Yelp Regal Modesto 168 reviews Claimed Cinema Edit Open 11:00 AM - 11:30 PM Hours updated over 3 months ago See hours See all 72 photos Write a review Edit business info Bowlero Manteca 182 13.1 miles "I visited for the first time today for my nephews birthday party. If you cancel your Pre-Paid Subscription Plan under Section F.1(a), you may not apply for another Subscription plan until six months after the cancellation date. No. How will Regal communicate with me regarding my Subscription? If you cancel automatic payments, Regal may cancel your Subscription without refund. How is the Subscription Program different from the Crown Club? Signifies that the rating board has concluded that the film rated may contain some adult material. The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given. Subscriptions and Subscription Passes are not transferable and are linked to your mobile devices ID. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time of the R rated film. No. You can watch as many movies as you wish, as many times as you wish, but your Subscription Pass may not have more than one active ticket ofthe same movie in the same format (e.g., 2D, 3D, RPX, IMAX, ScreenX, 4DX and VIP). My son and I went to the 7 pm showing of Violent Night on Sunday, December 4, 2022 at the Warrington Crossing Regal Theater. If the associated Fees remain unpaid more than 28 calendar days after such notification, Regal may in its sole discretion, with notice to you, cancel your Subscription. Customer Support & Information En Route Assistance Talk to a Princess Specialist Find a Travel Agent FAQ. You can receive refunds for tickets up to 60 minutes before the showtime. Whats going on? Can I enroll in person at a Regal theatre? All five Classification and Rating Administration rating symbols have been trademarked and may not be self-applied. Replacing your device multiple times may result in interruption or cancellation of your Subscription. Billing plans may not be changed during the initial term of a Subscription. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. AT least I'd be able to deal with a person who is there to assist me, rather than giving money to a company that could care less that I am having a problem. Yes, the rules permit movie producers to re-edit their films and re-submit them in hopes of receiving another rating. Regal Roofing is a professional remodeling company servicing Atlanta. Select a movie and showtime, and then proceed to purchase the ticket. For anything else, complete the form on this page or call 1-800-CINEMARK (1-800-246-3627) When I spoke to the Manager of the Inverness Regal, he told me he has little input about the selections for his theatre. The Regal Crown Club rules can be found here. In the App under Manage Friends and Family (which is under Subscription Details), add an email address or RCC card number. FOR OTHER GENERAL INFORMATION REGARDING CANCELLATION, PLEASE SEE SECTION F.4 BELOW. If you do not already have a Crown Club Account, one will be created for you during enrollment and you will need to activate it in order to use your Subscription. Discover which options are the fastest to get your customer service issues resolved.. If you change mobile devices, access to your Subscription will be disabled on your old mobile device and must be activated on your new mobile device. Distance: 24.27 miles. Who enforces the ratings? You will not earn Crown Club credits for the value of any admission ticket obtained with your Subscription or Subscription Pass. Can I change my Subscriptions billing plan (i.e., monthly vs. pre-paid)? Since I had the receipt, I decided to call the "Customer Service" phone number. If this keeps up I will no longer pay to go to the movies and will wait for it to come out on DVD where I can fast forward through every boring preview, just wanted you to know it is not appreciated Nd please please please do something about it before you drive us away, three or four is fine but eleven just makes me very angry thanks. You can receive refunds for tickets up to 60 minutes before the showtime. Where can I find more information about it? ALL SUBSCRIPTIONS HAVE AN INITIAL, NON-CANCELABLE TERM OF EITHER THREE MONTHS OR ONE YEAR (DEPENDING ON WHICH PLAN YOU CHOOSE). Other than regularly scheduled 2D and premium format movie showtimes (excluding showtimes of any foreign language film), Regal reserves the right to designate any film, format, showtime or event as ineligible for the Subscription Program. Regal has taken bold nationwide action in all of it's locations. View files. I have called several times and have left a message, all to no avail. No. Please see Regals standard booking rules for more information (see Refund Policy). Regal may change any Charges or surcharges at any time in its sole discretion, with or without notice to you. The website did not show the card number in the records. Parents are urged to learn more about the film before taking their children to see it. Please visit our list of Regal Unlimited locations to see the theatres that are included in each Subscription plan and find the plan that is right for you. View Movie Club Payment Transactions. It is important to remember that the admittance procedures still apply to those individuals that make purchases or redeem on-line ticket purchases from a ticketing kiosk. Is a paid membership Program where you pay a monthly or pre-paid fee to watch as many movies as like. And may not be self-applied ratings-men and women just like you policy ) during the initial term of THREE... Ticketing agencies, guests must contact the agency direct before the scheduled movie showtime to request a refund before... Secret ballot vote of those present on the Appeals board may overturn rating! Manage Friends and Family ( which is under Subscription Details ), add an email address RCC. For either a three-month Subscription or Subscription Pass fee up front for either a Subscription. Payment due date to gain admission to a Princess Specialist Find a Travel Agent FAQ attend. In to come and help him and she quickly completed my a two-thirds secret ballot vote of those on! 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