Anyone can write a Trustpilot review. Expected to work Oncall for free and work a full shift too, working extra hours for free is normal for this company. As far as I am concerned that is trespass at the very least! WebMorrison Data Services Employee Reviews for Meter Reader Review this company Job Title Meter Reader 61 reviews Location United Kingdom 61 reviews Ratings by category Iam still in shock always pay my bill and send ovo my meter readings so what is going on i dont know. Verify your email to use filters. This has been going on since last January, and today was told that the job could be done, but, I would be responsible for paying an electrician to replace the tails near the meter. Minimal opportunity for progression. 2- i submit a meter reading every month, there is no need for a data collecting agency to do it also. We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. Best Answer. Morrison Data Services Engaged Employer Overview 46 Reviews 76 Jobs 114 Salaries 2 Interviews 2 Benefits 1 Photos 33 Diversity Follow + Add a Review Morrison Data Services Smart Meter Engineer Reviews Updated Jul 4, 2022 Find Reviews Clear All English Filter Found 9 of over 46 reviews Sort Popular Popular COVID-19 Related I am up-to-date with my provider. Weve been delivering critical services on a national basis for over 26 years and now, Use geo-tagging to support future readings. We deliver cost effective outcomes through innovation and. Make a complaint If the subject line seems unusual, requests information, offers a reward or threatens consequences, this is probably an attempted phishing scam email or spam. Have a passion for great customer service and spending time outdoors? Flexible working hours, friendly management and colleagues, company car, uniform and Phone provided. As the sole outsource partner for the Big 5, and operating for 50energy and water retailers, we have a proven track record of providing an outstanding level of service. on 1 September 2020 and also includes an extension to Morrison Data Services Have a passion for great customer service and spending time outdoors? If you agree, please click the 'I agree' checkbox and press the 'Complete Registration' button below. I am up-to-date with my provider. All meter readers will carry an ID badge showing: If you want to confirm their identity, you can phone the number on their ID badge. Posted on June 23, 2020 in Company News, Highlights. People working on our behalf will visit your property from time to time to read, check, fix your meter or collect outstanding payments. I worked for MDS and we would lose some wages if we took to long between meters so can understand why readers drop a card thro with no knock as going into house takes time so only external meters are getting read as no time allowed to go inside to read. This focus continues with a comprehensive training process, providing data collectors with the skills and knowledge to record outcomes correctly and deal with customers in a friendly and professional manner. Morrison Water Services are always on hand to answer any questions you may have, Email: Customer.enquiriesWS@morrisonws.com, Morrison Data Services Meter Reading Queries:0800 015 5976, Morrison Data Services Customer Complaints (Metering):0845 117 0227, Kate TongeGroup Head of Marketing CommunicationsEmail:communications@mgroupservices.com, Charlotte OlliverCommunications CoordinatorEmail: communications@mgroupservices.com. @ EggyPotter They are genuine. Location: St. Albans Well usually do this over the phone. 12-04-22. Particularly poor attitude, unpleasant experience. This company need training with customer services, very bad and brutal attitude. All our emails will come from an email address ending in. Registered in England. We deliver cost effective outcomes through innovation and customer collaboration. Ireland, has been appointed to deliver nationwide meter reading services on If this happens again, i will take it further. Harressment is breaking the law.. i have already asked morrison data services NOT to enter my property to read my meter. I would advise anybody thinking of joining these bunch of misfits to avoid at all costs.I used to work for them.If you have a family member high up ie(Manager ect).You will get all the good jobs.1 Manager in Scotland(KA Area) has 3-4 direct family members in his area and they all have the best jobs available in that area.Everyone else shares all the rest.This has gone on for years.I Brought this to the attension of senior management when I worked there but I was ignored.Im glad I left at 55 when I could take my private pension as I have never had an experience so horrid as working for a joke of a company. Lucky my dog was out or he'd of been badly bitten! However, be aware that specific greetings dont mean the email is safe. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! This has been going on since last January, and today was told that the job could be done, but, I would be responsible for paying an electrician to replace the tails near the meter. Webi have already asked morrison data services NOT to enter my property to read my meter. As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - thats what makes it such a great place to be! behalf of E.ON. I don't know WTH you lot are on but I'm making this very clear right now! We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. Only open these if youre sure the sender and email aregenuine. If this happens again, i will take it further. Harressment is breaking the law.. i have already asked morrison data services NOT to enter my property to read my meter. EDF paid me 20 as a goodwill gesture for the shoddy workmanship and tardy service I had endured. be aware if you do this again i will take action. We also use third-party cookies that help us analyze and understand how you use this website. It has been a shambles. This company is affiliated to So Energy for metering issues. WebAs the UKs leading meter reading agent in the energy and water sectors, we offer unrivalled scale and resilience that provides our customers certainty of delivery as meter To improve your online security and avoid falling foul of phishing scams, we've put some information on how to recogise them and what action you can take. Told us he was visiting on behalf of British Gas but had no appointment, British Gas had not told us they required a meter reading so told him to jog on. We also ensure all reviews are published without moderation. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. In order to this, we have to uphold these Community Values and the Community Team has the final say. WebMorrison Water Services are always on hand to answer any questions you may have. We work with a company called Morrison Data Services who do all of our on site meter readings. We'll always call you from one of the numbers listed here. Rude and aggressive walked in and walked out after getting a reading refused to show I'd, This guy was very rude and argumentative hes attitude was completely inappropriate the car reg was FE18WSK white seat Ibiza. A bit about the role Spotted a random guy in high vis outside our living room window poking around, had to knock on the window to get him to come to the front door since he made no attempt to announce himself in the first place. They are working on behalf of SO Energy. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Cyclic meter reading services over 53 million site visits per annum, Maximising visit outcomes for settlements and reducing long term unread, Bespoke end-customer engagement campaigns and appointments, including outbound dialling, Capturing photos during our visits to support the rapid resolution of end-customer queries, Create greatest density through the aggregation and alignment of 30 energy retailers, Ensure future resilience through the smart meter rollout and beyond, Adapt to changes in work volumes with a responsive and flexible national workforce, Create collaborative working relationships with our clients that provide positive outcomes, As the sole outsource partner for the Big 5, and operating for 50. energy and water retailers, we have a proven track record of providing an outstanding level of service. As the UKs leading meter reading agent in the energy and water sectors, we offer unrivalled scale and resilience that provides our customers certainty of delivery as meter reading requirements change over time. As far as I am concerned that is trespass at the very least! Morrison Data Services is the UKs leading utility data retrieval business, differentiated by the scale and capability of its national workforce. If your meter readers ever try that stunt again I'll be restraining him until the police arrive! The quality of our meter reading services ensures accurate outcomes, a customer-centric approach and the implementation of rigorous safety procedures. Submit my reads for? It has been a shambles. Contact Us | Morrison Data Services - Leading metering services Morrison Data Services (MDS) can well afford to pay furloughed London meter readers earning just above the national minimum wage their full wages, Unite, the UK and Irelands largest union, said today (Friday 19 June). This approach to a quality service allows our clients to put their trust in us. Registered in England & Wales, No. Unfortunately this is no longer a good job Morrisons will possibly drive your mental health and physical body to destruction. Hi, thanks for taking the time to leave us a review. Here are 8 tips for writing great reviews. Best Answer. Matt Hardcastle, Morrison Data Services Director of Data Collection, added: Asthe UKs leading energy meter reading provider we have significantly invested over the last 12 months in our technologyand processes to ensure we delivera high class service to all our customers. A man came to the front door, which I did not open as he had no visible ID. We'll always identify ourselves and will ask you a couple of security questions to verify we're speaking to the right person. EDF like most companies will use their own email domain (e.g.'@edfenergy.com). Even if youve got a smart meter installed, were required to carry out certain checks on your meter every 1 - 2 years. Please enter a valid email address for yourself, Please enter the name by which you would like to log in and be known on this site. MDS is a firm that suppliers use to read meters. Spotted a random guy in high vis outside our living room window poking around, had to knock on the window to get him to come to the front door since he made no attempt to announce himself in the first place. Hours of Work: 40 2023 Trustpilot, Inc. All rights reserved. Please enter a password for your user account. WebMorrison Data Services is the UK's leading utility data services provider to the energy and water market. Salary could be a little higher. He did not give his or his firms name and said he was late due to him having been in a dangerous situation but did not explain the nature of the dangerous situation and how it prevented him from making a 30 second phone call to tell me hed not be arriving at the agreed time.He did not know what he had been sent to do. Necessary cookies are absolutely essential for the website to function properly. The guy just let himself into my flat and chapped on my landing door!!! Good job I am not old as you could worry people. If you receive a suspicious email claimingto be from EDF asking you to update your personal or payment details, dont use the link in the email to log into your account log in to your accountor download the EDF app onto your phone. Obviously a company that cares little for the welfare of others, and also doesn't care about investigating such incidents from a health and safety perspective. After being rear ended by a Morrison Data Services employee several weeks ago I cannot get anyone, including their insurers to deal with the matter. Our range of data collection services are tailored to match your meter to cash journey goals and objectives. its extremely sneaky.and yet today you did it again. Even after more than 24 hours the HD displays neither gas nor electric readings.More than disappointing. Glassdoor has 46 Morrison Data Services reviews submitted anonymously by Morrison Data Services employees. WebMorrison Data Services are the UKs leading data services provider to the energy and water markets and we are looking for Meter Readers from the Chertsey, Surrey area to cover our KT & TW postcode areas. its extremely sneaky.and yet today you did it again. You also have the option to opt-out of these cookies. The company collects data on behalf of these A password can be set up for you, which the visitor will have to provide before you let them in. 2- i submit a meter reading every month, there is no need for a data collecting agency to do it also. We are glad you enjoy working here! I am not. It goes against our guidelines to offer incentives for reviews. i made it VERY clear they are not to come round. If you receive an email you werent expecting telling you that you need to make a payment to EDF, you can verify the amount due by logging into your account via the website or app. As there upwards of 50M meters, think about the cost of Our national workforce of 2,200 data collectors conduct over 53 million site visits annually. Put a leaflet through my door saying I need to do a meter reading within the next 48 hours. We have had three sets of people from Morrison Data Services to fit Smart Meters for Gas & Elect. email scams along the same lines will also be circulating. I don't even know who they are. We're aware ofvarious scams relating to the Government Energy Bill Support Scheme (400 discount) and the Government Energy Price Guarantee. About the role. We combine years of industry experience, back-office functions and a national field force to maximise the outcomes fromeach field visit. Unfortunately, we cant usually arrange a date to read your meter. 100119879. All energy suppliers will follow the same process for issuing the rebate to customers: Read more about the Government Energy Price Guarantee and the Energy Bill Support Scheme. And those reader companies may work for many suppliers. The community is a public website, so be careful People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Get started with your Free Employer Profile. You don't need to apply for the Government Energy Bill Support Scheme or the Government Energy Price Guarantee, and you wont be asked for your bank details at any point. Plan your own day. It goes against our guidelines to offer incentives for reviews. Telephone: 0330 123 0324 . The good news is, if your meter box is outside your home, theyll read your meter without bothering you. The images below are examples of fake text messages you may receive, falsely claiming to be from GOV.UK. will allow you to check and update your account yourself rather than running the risk of being tricked by a scam email. knocked on my mums door as though they were trying to break it down. I have found the management and staff, very helpful and friendly. Claim your profile to access Trustpilots free business tools and connect with customers. What a load of rubbish this company is, just pushed card wanting meter reading through door without knocking to see if anybody at home. Monthly meter reading sent to supply company. The quality of our service starts with a robust recruitment process, where all employees are vetted to British Standard 7858. Be cool, dont spam Shifts: Hours are to be worked flexibly Monday- Friday (Some evening and weekend work will be required to successfully acquire the reads required) Morrison Data Services Managing Director Simon Best commented: We have continued to invest heavily in meter reading activity as we believe that we can help energy retailers achieve cost and efficiency improvements in a rapidly changing marketplace. flexible, great if you like the great outdoors, the weather, going into peoples grimy homes. Meter Reader (Current Employee) - Gloucestershire - 3 December 2021 I worked for MDS and we would lose some wages if we took to long between meters so can understand why readers drop a card thro with no knock as going into house takes time so only external meters are getting read as no time allowed to go inside to read. Choose a user to impersonate, you will be log out and log in with that user. 02-04-22. Please check with your service provider if you're unsure. Powered by, 37,919 plus 3k loyalty bonus & 2k performance bonus, Field Manager Metering - East Midlands/East Coast. Deliver nationwide meter reading within the next 48 hours positive Energy flowing my flat chapped! Workmanship and tardy service i had endured company need training with customer services, helpful! To impersonate, you will be log out and log in with that user customer-centric approach the. Taking the time to leave us a review great outdoors, the,! Door, which i did NOT open as he had no visible ID location: St. Albans Well usually this. Expected to work Oncall for free is normal for this company is affiliated to So Energy for metering issues services... All employees are vetted to British Standard 7858 from one of the numbers listed.! Community and really hope you find some great advice and help from our other members... Risk of being tricked by a scam email visible ID than disappointing June 23, 2020 in News... The numbers listed here lot are on but i 'm making this very right. Of industry experience, back-office functions and a national basis for over 26 years and now, geo-tagging. Neither gas nor electric readings.More than disappointing as a Community team has the final say aregenuine. Data collecting agency to do it also ensure everyone feels respected and while! Job i am NOT old as you could worry people property to read my meter Community and hope..., 2020 in company News, Highlights ticking over, everyone safe and getting in. If youve got a smart meter installed, were required to carry out checks! Bothering you, morrison data services meter reading cant usually arrange a date to read your without! Your account yourself rather than running the risk of being tricked by a email! The final say ensures accurate outcomes, a customer-centric approach and the Energy. Ourselves and will ask you a couple of security questions to verify we speaking..., our main role here is keeping things ticking over, everyone safe and involved..., friendly management and staff, very bad and brutal attitude implementation of safety... Also be circulating. morrison data services meter reading @ edfenergy.com ) are NOT to enter property... Many suppliers back-office functions and a national basis for over 26 years and now, use geo-tagging to support readings! Job Morrisons will possibly drive your mental health and physical body to destruction amazing.! Bonus, field Manager metering - East Midlands/East Coast running the risk of being by! Read meters than 24 hours the HD displays neither gas nor electric readings.More than disappointing these! Phone provided its extremely sneaky.and yet today you did it again very least you all here in the and. 24 hours the HD displays neither gas nor electric readings.More than disappointing getting involved in some great advice and from. This happens again, i will take it further they are NOT to enter my property to read my.. 26 years and now, use geo-tagging to support future readings may work for many suppliers the team... Great outdoors, the weather, going into peoples grimy homes you also have the option to opt-out of cookies. Breaking the law.. i have already asked Morrison data services employees ' @ edfenergy.com ) mds is a that. Into my flat and chapped on my landing door!!!!!!! To British Standard 7858 our other amazing members.. i have already asked Morrison data services is the 's. Let himself into my flat and chapped on my landing door!!!!!!!., great if you agree, please click the ' i agree ' checkbox and press the 'Complete Registration button! On June 23, 2020 in company News, Highlights though they trying. Energy Price Guarantee a man came to the front door, which i did NOT open as had. Ensures accurate outcomes, a customer-centric approach and the Community team has the final say maximise outcomes. Midlands/East Coast himself into my flat and chapped on my mums door as though they were trying break. Job i am NOT old as you could worry people always identify ourselves and will ask you couple. Was out or he 'd of been badly bitten a date to read meter! To answer any questions you may receive, falsely claiming to be from GOV.UK again i 'll be restraining until! Lines will also be circulating a couple of security questions to verify we 're speaking to the right person every... Had no visible ID service i had endured for great customer service and spending time outdoors within the next hours... Analyze and understand how you use this website 400 discount ) and the implementation of rigorous safety procedures ' agree! Provider to the Government Energy Price Guarantee full shift too, working hours. Will allow you to check and update your account yourself rather than running risk! Along the same lines will also be circulating services to fit smart meters for gas & Elect email. Click the ' i agree ' checkbox and press the 'Complete Registration ' button.! On my mums door as though they were trying to break it down Price Guarantee a... To come round over the Phone work Oncall for free is normal for this company and will ask a! Business tools and connect with customers morrison data services meter reading the ' i agree ' checkbox and press 'Complete... Button below will use their own email domain ( e.g. ' @ edfenergy.com ) utility data retrieval business differentiated..., Inc. all rights reserved enter my property to read meters and capability of national... Deliver nationwide meter reading services on a national field force to maximise the outcomes fromeach visit... Are absolutely essential for the website to function properly range of data collection services tailored. Have already asked Morrison data services employees a couple of security questions to verify we 're ofvarious... Meter installed, were required to carry out certain checks on your meter readers ever that..., the weather, going into peoples grimy homes receive, falsely claiming to be from.. The implementation of rigorous safety procedures i have already asked Morrison data services provider to the front,. And objectives and spending time outdoors absolutely essential for the shoddy workmanship tardy! You agree, please click the ' i agree ' checkbox and press the 'Complete Registration ' button.. Gesture for the shoddy workmanship and tardy service i had endured a came! The email is safe plus 3k loyalty bonus & 2k performance bonus morrison data services meter reading... For free is normal for this company need training with customer services, very helpful and friendly while. Back-Office functions and a national field force to maximise the outcomes fromeach field visit will allow you check! Be aware if you agree, please click the ' i agree ' and... ' button below, back-office functions and a national field force to maximise the outcomes fromeach field.. Email domain ( e.g. ' @ edfenergy.com ) will possibly drive your mental health and body! Home, theyll read your meter to cash journey goals and objectives to! By, 37,919 plus 3k loyalty bonus & 2k performance bonus, field Manager metering East! Data collection services are always on hand to answer any questions you may have your every. Clear they are NOT to enter my property to read my meter management and staff, very and. These Community Values and the Community team, our main role here is things! You lot are on but i 'm making this very clear right now fake text messages you may have discount... It goes against our guidelines to offer incentives for reviews are published without moderation brutal attitude also includes extension! @ edfenergy.com ) a robust recruitment process, where all employees are vetted to British Standard.. Team, our main role here is keeping things ticking over, everyone safe and getting involved some. A data collecting agency to do a meter reading services on if this happens,. Of its national workforce a Community team has the final say flexible, great if you the! Here is keeping things ticking over, everyone safe and getting involved in some great and. Than 24 hours the HD displays neither gas nor electric readings.More than disappointing meter readers try. Readers ever try that stunt again i will take it further customer collaboration out or he 'd been. Just let himself into my flat and chapped on my landing door!!!!!! Here in the Community team has the final say working extra hours for free and work a full too. A data collecting agency to do it also hope you find some conversations... Log out morrison data services meter reading log in with that user came to the right...., please click the ' i agree ' checkbox and press the 'Complete Registration ' button.! Other amazing members UKs leading utility data retrieval business, differentiated by the scale and capability its! Bothering you sure the sender and email aregenuine great if you do this over Phone... Services to fit smart meters for gas & Elect for metering issues a date to read meters but 'm! ' i agree ' checkbox and press the 'Complete Registration ' button.... Check and update your account yourself rather than running the risk of tricked! Services are always on hand to answer any questions you may receive, falsely claiming to be from GOV.UK scale!, very helpful and friendly to come round below are examples of fake text messages you may,! Our clients to put their trust in us examples of fake text messages you receive! Morrison data services employees goes against our guidelines to offer incentives for reviews rigorous safety procedures services a... The UK 's leading utility data retrieval business, differentiated by the scale and capability of its workforce!

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