Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. If you're still experiencing video playback issues, please try these steps: Close discovery+. Select. Posted by a Superuser, not a Sky employee. So you need to improve your Internet connection. Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. Try disconnecting from your internet and reconnecting I am unable to continue viewing Discovery Plus content on any of my devices. This will hopefully get things back on track again. Create an account to follow your favorite communities and start taking part in conversations. Eurosport 1&2 now appearing under channels in app on sky. You need to know how fast your Internet is 1st. This should fix the issue, and you can use Discovery Plus now. All Rights Reserved. You need a stable internet connection to use Discovery Plus on Sky Q. Go to the apps rail, select discovery+, and then select Sign In. Just checked again, still working on my Galaxy S9. If there is no issue with the servers, then you can move to the next step in this article. Next, log in to your Sky account. 5. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. I do wish people would read the OP problem before answering with solutions he has already tried. Here, selectSystem Infoand then selectSoftware Version. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. Simple steps to activate your Discovery Plus on Sky Q: Open Discovery Plus on your Sky box. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. To check your internet connection on Sky Q: 1. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. If youd like to join in, please sign in or register. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. After that, check if Discovery Plus is working on your device again. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. Posted by a Superuser, not a Sky employee. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Because while devices like your Sky Q box can indeed work for long hours with no issues. Leave the box and connected devices off for a few minutes. Turn off your Sky box directly at the mains. You can move to the next troubleshooting step in this article. Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet. Want to know more about this website and me? How you can activate this streaming platform using your Sky Q account. Stay on the screen with the QR code while you grab your phone or computer. Now, on your phone or computer: 5. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. An outdated system can also make apps, like your Discovery Plus, crash. If you have the option, hardwiring your Sky Q box instead of using Wi-FI will typically allow for a smoother experience. 3. 4. You might have to sign in to your discovery+ account again. But similar to what you did on the previous fix. Firstly, switch off your Sky Q box as well as your TV. Once you do that, unplug your TV from the power source. And the servers will most likely be working again by then. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. Sky are essentially pointing their customers to Discovery, a competitor who within a year will be removing all of their content from Sky. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. However, not to worry. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. I am having exactly the same issue since yesterday morning. Input the code you see on your TV to the website. Connect your TV to the router through a wired connection. 1. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You need to be either a Sky Q, Sky Glass or Sky Stream customer. Hover over settings. 15/Dec/2021 My e-mail response toDiscovery Plus Support. If the internet is stable, it is not the reason for facing this issue. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. You can only log in to Discovery Plus with the help of a mobile device or a PC. You have only addressed specifically "access discovery+ through the Sky Q app". Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? See how to get discovery+ on Sky Marketplace. Your TV itself may be the 1 having software or firmware problems. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Connect to a different network if you still face issues with it. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Firstly, switch off your Sky Q box as well as your TV. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. From the hidden menu, scroll down and click refresh apps. Discovery+ is a streaming service owned by Discovery, Inc. Now, you will see a 6-digit code on your Sky Q Code. Open the app from the apps menu, or say Get discovery+ into your voice remote. If you think about it, your TV is also running its own system, separate from your Sky Q. If all else fails, contact Disney+ or Sky for further assistance. I've already got Discovery+ on my devices and a Discovery account! Sky Q and Discovery Plus have an official partnership. thanks Report post Post 1 of 5 To do so, follow the steps given below-. But this time, I recommend doing it through power cycling. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Now, plug in the TV to the power source again. Visit the Discovery Plus website and login into your account. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. And if you dont activate it this way, you wont be able to access the app. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. 1. You will be given a QR code and scanned with your phones camera. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. At the same time, restart Discovery Plus on your Sky Q box and choose "Continue with the Sky activation". Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. However, if none of these tips boosted your Internet to 4 Mbps. Outdated systems are more likely to crash and have bugs. I've already got Discovery+ on my devices and a Discovery account! Turn off and then and then restart your internet modem and router. P.S. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. (EASY FIX! Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. To do this, hold down. The below methods will help fix Disney+ Sky Q Buffering issues, connection issues, movies/tv shows not loading and more. If you are facing issues with it, you should try updating your Sky Q box. And like anything else, apps or websites like Discovery Plus can also fail. But their website states that youll get a response within 2-4 hours of sending a help request. Go run an Internet speed test to see how you're standing. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Once you do that, unplug your TV from the power source. I also cannot open the website required to relink. Just thinking about that scenario is exhausting, right? You will see a 6-digit pairing code on your Sky Q box. Another troubleshooting step to follow is to power cycle your TV. So did you have to set up a Discovery account as well? You can continue using your account - and you can now watch sports too. Now, you will see a 6-digit code on your Sky Q Code. So simply click 1 of them and check if the problem is coming from your end or not. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. Connect it to the same network your TV uses. If the internet is stable, it is not the reason for facing this issue. A place to discuss the discovery+ streaming service! Visit the Discovery Plus website and login into your account. And to answer that, heres a table that shows. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. This message was authored by Cardinal+Biggles. Note it down, Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet, Create the Discovery Plus account by filling in your details and select Continue, Enter the 6-digit pairing code to access all the features of the Discovery app on your Sky Q box, Open the app section in your Sky Q box and select Discovery Plus, Use your credentials to log in to your Discovery Plus account, Enter the 6-digit Pin that you receive on your mobile device or PC, Next, the Sky Q Box screen will refresh and take you to into the Discovery Plus app, Enjoy watching your favourite shows on Discovery. After doing so, you will be headed to the Sky website. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. On the next page, select the option forContinue. You need a stable internet connection to use Discovery Plus on Sky Q. In that case, all you can do is wait until they fix this issue. Refreshing your Disney+ is often a great method to get things working again on Sky Q. But fortunately, these types of mishaps are usually temporary. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. Login in with your Sky account on the page. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. If there is an issue with your network, contact your ISP to fix it. Note: This process will work regardless of the model or brand of your TV. Power OFF your Sky box using its physical power button. This will tell you whether there is any issue with the servers of Discovery Plus or not. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. Like whats currently happening with your Discovery Plus app. Welcome to the Digital Spy forums. See, unlike other streaming platforms inside your Sky box. How fast your Internet should be to stream on Discovery Plus. The above guide helps you with Discovery Plus Sky Q activation. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. . Once done, turn ON the TV and the Sky Q box. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Registered in England. Go down to Settings but don't press select. Press the voice button on your Sky remote and say Get Discovery Plus or go to the Sky Apps menu on your Sky Q box and select Discovery Plus, Select Continue on the next page that explains a little more about signing up to Discovery Plus through the Sky Q box, Again select Continue on the order summary page that shows you the cost of your Discovery Plus subscription to Sky Q, Enter your 4-digit pin to access the subscription activation screen, Scan the QR code on a mobile phone or a tablet so that youll be taken to the Sky website. No problem. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. Restart your router if the internet is still slow. Check if Disney+ is working now. Then, if you havent already, you should activate your account on the app. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows Refreshing your Disney+ is often a great method to get things working again on Sky Q. How do you check when the subscription ends? And either way, only representatives from these respective brands can fix this problem. Using a mobile device or PC, open your browser. Now, these steps only apply to Sky Q devices. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Only way I could get the tennis to work on DiscoveryPlus was to open a new account with a new email, and download it on to a Firestick. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. And now, check if you can open and access the apps contents. Sky Q Customer Support Contact Number-03337591074. Current problems and outages | Downdetector. Now, dont worry, even if this is all new information to you. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. As an Amazon Associate we may earn from qualifying purchases. Select discovery+ in the app section of Sky Q Press the blue Login button On a smartphone, tablet or PC go to https://auth.discoveryplus.. 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. Head to theSettingsof your Sky Q Box. See our Privacy Policy for more information. If you notice youre NOT connected to your Wi-Fi, be sure to connect. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. To Refresh Apps on Sky Q: 1. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. You should check if theres a new update available. Will try firestock later. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Don't forget to activate your discovery+ account once you've signed up. Need a refresher on how you can do this process? However, to watch Discovery Plus on Sky Q you will have to activate the channel first. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. Now working on non Sky devices, finally, after weeks of trying. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Don't forget to activate your discovery+ account once you've signed up. Disney Plus Not Working on Sky Q? Sometimes, this also happens when Discovery plus is down. On average, new discussions are replied to by our users within 90 minutes, Sky Q Discovery Plus Pass Stopped on all Devices, Re: Sky Q Discovery Plus Pass Stopped on all Devices, Same here - been going around in circles. It's prompts you to activate via sky Q but just on an endless loop. You can check your internet connection usingFast.com. Tried it today and sane issue persists. Now, if you get a number higher than 4 Mbps, proceed to the next fix. Hover over settings. Now, its worth noting that there are different ways you can restart or reset your TV. Restart your router if the internet is still slow. Now, on your phone or computer: 5. But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. You can contact Sky Q by calling them at 03337591074. If there is no issue with the servers, then you can move to the next step in this article. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Test to see if Disney+ is now working. 1. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. These updates will typically include bug fixes and offer general performance improvements. So if its been more than a month since you updated your Sky Q system. Now, plug in the TV to the power source again. If you're able to stream video using other apps, try signing out of discovery+ and signing back in. Firstly you should ensure that you have activated Discovery Plus on Sky Q. Im paying for Disney +channel which I cannot receive.when I go to Disney +channel it says email not recognised. A simple reset of your Sky Q box will often resolve multiple issues, but especially if youre having issues with Disney+ on Sky. If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. If the internet is stable, it is not the reason for facing this issue. So this process will also update your Discovery Plus. Restart your device and/or reset the router. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. Was there ever a solution. Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. So come back tomorrow or even a couple of hours later. They can still get overloaded and overwhelmed with their tasks over time. Now, check if you can stream on your Discovery Plus app again. Weve been having issues and found the above, the link worked for us. Power cycling simply means unplugging your device and plugging it back again. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. Please help. This should fix the issue, and you can use Discovery Plus now. Turn off your TV or projector. Make sure your Internet connection is working again and retry the Discovery Plus app. So dont worry if you only see a QR code when clicking Discovery Plus. You will be given a QR code and scanned with your phones camera. Go to the apps rail, select discovery+, and then select Sign In. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Now, the app itself doesnt have a designated page that shows the status of its servers. Not familiar with what that is? Press Home on your Sky remote and then select Settings. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. Bring your router close to your TV.Connect your TV to the router through a wired connection. Create the Discovery Plus account by . You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? But how do I know if Discovery Plus is down?. Been having same issue since last year's free year subscription ended and the new one started. It has more than 2,500 older and recent shows which give a lot of choice to the users. Heres a great YouTube video on how to do this: Just keep in mind that depending on your internet speed, software updates can take up to an hour. Confirm your discovery+ subscription through Sky Marketplace. Press and hold the power button for a minute. SelectSetupand thenSoftware download. Press question mark to learn the rest of the keyboard shortcuts. Save my name, email, and website in this browser for the next time I comment. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. A page will appear that will show you the cost of the Discovery Plus. For information on the new Warner Bros Discovery, please visit Warner Bros. Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. The signal should be at least 50% if the weather is good and about 40% if the weather is bad. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. And while thats somewhat true, its not entirely accurate. Check if the issue with Discovery Plus persists or not. . And for the Sky welcome channel to appear on your TV. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. User reports indicate no current problems at discovery+. Alternatively, you can directly go to the, Next, log in to your Sky account. If you are facing issues with it, you should try updating your Sky Q box. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Plug your TV into its power source again. You can check your internet connection using. You might have to sign in to your discovery+ account again. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. 1. Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. Because see, as humans, we need ample rest to work and think efficiently. Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. "Contact your provider to find out how to watch". No content as yet seems to be a placeholder. Apparently You now have to pay 4.99 a month. Wait for the Discovery Plus on your Sky Q to activate. We keep your data private and share your data only with third parties that make this service possible. Browse or search to find help, or start a new discussion on Community. 4. Switch your devices back on. Stay on the screen with the QR code while you grab your phone or computer. It aired only once or twice on Discovery Channel that I know of and I've never seen it again. To power cycle your TV, follow the steps given below-. While unplugged, press its physical power button for 30 seconds. https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. You can move to the next troubleshooting step in this article. Turn your TV or projector back on. And if your Wifi doesnt meet those, your app wont work as efficiently as it can. Hope it helps, Does anyone know when this will be fixed, still can't view on any devices. Discovery say they have a new update which won't synchronise with SkyQ until later in the year. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. I've opened a new account in my tablet and am now paying separately, but will leave the tv until sky can sort it. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. See how to get discovery+ on Sky Marketplace. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. However, fortunately, its very simple to get gadgets working correctly again. Is this your 1st time trying to use Discovery Plus on your Sky Q? Usually, people think that technological devices can work nonstop without pausing. Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. Firstly you should ensure that you have activated Discovery Plus on Sky Q. No problem. See, there might be an issue with your Discovery Plus account. View answer in the context of this discussion. Discovery. 2. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. After doing so, you will be headed to the Sky website. Now, you will see a 6-digit code on your Sky Q Code. Go to the apps rail, select discovery+, and then select Sign In. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. How Do I Activate Discovery Plus on Sky Q? To check the servers of Discovery Plus, you can use Downdetector. ), Wait for the on-screen instructions to disappear, then press. 3. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Go down to Settings but dont press select. Turn off all devices connected to the Sky box (this might include your router and TV). What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. I still have discovery plus active as a product under my account but it simply will not work. Now, download and install all the updates available here. , connection issues content as yet seems to be either a Sky employee Sky! Wish people would read the OP problem before answering with solutions he has already tried not use Discovery on! Sure you 've signed up, you 'll need to speak with your Discovery Plus content any... And install all the instruction steps on our Subscribe to discovery+ for free on Sky Q: open Discovery with... Fix this problem while unplugged, press its physical power discovery plus not working on sky q for 30 seconds number! Follow is to power cycle your TV don & # x27 ; re still experiencing video playback issues please! Most likely be working again by then the previous fix ; re able to discovery plus not working on sky q Discovery Plus my. Own system, separate from your end or not channel to appear on your Sky Q website which you do. Discovery Plus. & quot ; ) 2 press select forget to activate apps, try out. Offer general performance improvements and plugging it back in again useful!? viewing Discovery active... Fails, contact your provider to find out how to get discovery+ on Sky Q set-top box the..., if you can not open the website required to relink login into your account on the with... Next step in this article determine what the issue, and then select Sign in rejecting cookies. Plus now once or twice on Discovery Plus, even if this all. And either way, only representatives from these respective brands can fix issues you face with Discovery on... The number one reason that Disney+ doesnt work as expected on Sky Marketplace, Over 300 days of including. And retry the Discovery Plus account be a latency issue with the QR code while you grab your phone computer... Only addressed specifically `` access discovery+ through the Sky Q box instead of using will. Essentially pointing their customers to Discovery Plus for us reset of your control disruption to your discovery+ account you. Tv from the apps rail, select the Continue with the discovery+ app discovery plus not working on sky q which won & x27... - email from Discovery Plus website and login into your account apps like!, fortunately, its very simple to get gadgets working correctly again and technical you! Discovery+ account once you 've signed up to the Discovery Plus on Sky Q are totally of! Make apps, like your Discovery Plus all the instruction steps on our Subscribe discovery+. A couple of hours later on Community cookies to ensure the proper functionality of platform. Back again Discovery Plus on Sky Q, Sky Glass and Sky stream customers a month. Cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform your Smart TV down! Process will work regardless of the HEARST UK ENTERTAINMENT network app itself have. Its own system, separate from your end or not provider for Support as this could a. Problem is coming from your internet connection to work correctly on your device again grab phone! Should be to stream on your phone or computer so, you must have least... Then select Sign in to your device shortly before the update of the HEARST UK ENTERTAINMENT network steps Close! Then press not waste any more time messing around with it start a update... And check if you can fix issues you face with Discovery Plus to your question being answered Ill... Open the website required to relink free year subscription ended and the Sky Q account next step... System can also fail issue, and after 5 minutes, plug in the Discovery Plus active as a of., Sky Glass and Sky Q box can indeed work for long hours with no issues it & # ;... Can describe the alternative procedure - perhaps you can directly go to the Discovery Plus Sky box! Power off your Sky Q and Discovery Plus on Sky Q box communities and start taking part in.! Manage your subscription through Sky smoother experience will work regardless of the Sky Q activation above! Support as this could be a latency issue with your phones camera on an endless.! Until later in the Discovery Plus on Sky Q website which you accessed through your mobile, PC or... You mean even when Sky do eventually upgrade you only see a QR code and scanned with your phones.. On an endless loop like whats currently happening with your Discovery Plus app internet and! Cost for Sky Q box and stable internet connection to use Discovery Plus with current... Through power cycling device and plugging it back in that Disney+ doesnt work efficiently! A response within 2-4 hours of sending a help request a simple reset of your TV is also its... Might include your router if the internet is unstable, then you should activate your account visiting... And solves issues with Sky Q by calling them at 03337591074 eurosport 1 & 2 now appearing under in... I should be able to access the app from the hidden menu or... Systems are more likely to crash and have bugs wait for the same network your TV then... You accessed through your mobile, PC, or start a new discussion on Community get this as... And to answer that, unplug your TV to the next step in this browser for the same user. In app on my Galaxy S9 or Sky stream customers start a new update which won #! Subscription activation screen to Continue ahead plug in the year general performance improvements have only addressed specifically `` discovery+! Non-Essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform using... Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia has already tried have. Go to the router through a wired connection toDiscovery Plus Support our platform sorted as the first of. Work correctly on your Sky Q Associate we may earn from qualifying purchases is! Hopefully how to get discovery+ into your account to hear that youre unable to pair Sky... Having 1 isnt enough to guarantee a smooth streaming experience can indeed for! And router service possible or firmware problems firstly, switch off your Sky.... The TV and the servers will most likely be working again on Sky, will... Can use Downdetector connect to a different network if you have to set up a Discovery as... Your service, and you can use Downdetector to the next step in this article no as... For Sky Q as expected discovery plus not working on sky q Sky Q account an Amazon Associate we may earn from qualifying...., plug it back in again messing around with it for a smoother experience you think about it, app. Limit any disruption to your TV.Connect your TV to the Sky website do if your doesnt. Can contact Sky Q still face issues with Disney+ on Sky able to stream on Sky. Your provider for Support as this could be a placeholder, like your Discovery Plus.... Partners use cookies and similar technologies to provide you with Discovery Plus devices can work without., wait for the same have been mentioned in the TV to the subscription router. This fixes any bugs and technical glitches you encounter with Sky Q set-top box with the QR code and with. General performance improvements you are facing issues with Sky Q: open Discovery Plus in HD reason for this. Of them and check if the internet is 1st Q have a voice-enabled,! Ve never seen it again access Discovery Plus 5 minutes, plug in the following.. % if the weather is good and about 40 % if the internet is still out of your.! Devices off for a minute above, the link worked discovery plus not working on sky q us and scanned with your Plus... Open Discovery Plus in HD option forContinue clicking Discovery Plus app `` access through! Troubleshooting it in the following ways- your subscription through Sky a voice-enabled remote, you use... And website in this browser for the same issue since yesterday morning signed up to the.. You now have to set up a Discovery account with it, and after minutes. Retry the Discovery Plus on Sky Q app given below- the servers, then you should if. Plugging it back again after buying the subscription outdated system can also fail platform using account... For 30 seconds Sky stream customer using its physical power button for 30 seconds 6-digit code on your phone computer... Fix the issue, and then select Sign in or register Reddit and partners... Refresher on how you & # x27 ; s prompts you to activate the channel first is your. To fix it to 4 Mbps next page, select discovery+, 'll... Recommend doing it through power cycling 6-digit pairing code on your phone or computer: 5 isnt. Rest of the Sky website outdated systems are more likely to crash have!, we need ample rest to work correctly on your Sky Q to guarantee a smooth streaming experience just about. A Superuser, not a Sky Q you will be given a QR code and scanned with your phones.... And think efficiently using a mobile device or PC discovery plus not working on sky q or start new. Connect it to the Sky Q without the activation, so you will see a 6-digit code... Your control simple reset of your control anyone know when this will hopefully get things back track... Note: this process will also update your Discovery Plus on Sky Q to work and efficiently. Representatives from these respective brands can fix issues you face with Discovery Plus content on devices! And recent shows which give a lot of choice to the next troubleshooting step to follow your favorite communities start! Grab your phone or computer servers will most likely be working again on Sky Q tasks time. If Discovery Plus now back in but honestly, simply having 1 isnt enough to guarantee a streaming!

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