During our stay we explored all 3 resorts and spent time at the Sunrise pool. You can purchase exclusive wines for an additional cost, but they include several red and white wines with the all-inclusive package. Jade serves delicious contemporary Asian cuisine that includes fresh sushi, yakitori, seafood and grilled wagyu beef. Great review! We could eat this all day long. If you have a sweet tooth, the desserts at The Grand will blow your mind. This resort is so luxurious that we recommend this family friendly resort to destination wedding couples and honeymoon couples. Moon Palace The Grand - Cancun: Impressive considering - See 12,162 traveler reviews, 10,244 candid photos, and great deals for Moon Palace The Grand - Cancun at Tripadvisor. This is an exclusive section of the Moon Palace Resort. I really want to stay at the grande but feel Ill be giving up our beach views from our room. Hi Martin they are separate resorts, but located side by side. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Relaxation pool wasnt heated but quieter and warm enough on hot days. Our boys love Japanese food so they preferred to order from the adult menu instead of the kids menu. Este impresionante resort todo incluido te dejar sin aliento desde el momento en que pises suel. Tripadvisor - Moon Palace The Grand - Cancn()Moon Palace The Grand - Cancn 12,160 10,50655 If walking on the paths watch out for trolleys as they are frequent and fast sometimes and seem to have the right of way. You wont even have to leave the resort if you dont want to lots to do. The diversity and authenticity of the menu was exceptional. Most all-inclusive resorts weve visited make sushi rolls with vegetables only sometimes they use imitation crab but the result is typically underwhelming. It was another memorable meal. This is whats in the closet at The Grand unlimited alcohol. Hey Shruti we are planning to go to this place in Thanksgiving. Yes there are ocean view rooms, but my guess is they are likely more pricey and need to be specifically requested. Do you think the Grand is worth the extra money? You will enjoy your stay. Studios CAN sleep 4 people but not comfortable when 2 are adults & 2 are teenagers. Did you notice any seaweed along the beach shore??????? We may have eaten half of that wooden boat of salmon and avocado rolls. The grand will be hosting many music festivals. We tipped at the a la carte restaurants. It seems like you may have gone off peak time. You can also order a wide variety of hand-crafted pizza that are cooked to perfection in its wood burning oven. It was so nice to not have to worry about a stupid towel card or if someone accidentally takes your towel and youre stuck paying a fee for the inconvenience. Moon is like a small village and Sun is a small resort. We thank you for your support! Youre allowed to eat at the other resorts, play at the kids clubs, and use all the facilities but only if youre staying at The Grand. We were pleased with how attentive and accommodating the restaurants are to food allergies. Maybe 10 minutes at most. With the resort being so close to the airport, was any airplane noise noticeable? Definitely recommend this resort and all it has to offer. And beautiful family! We really had a great time at The Grand, but we also havent stayed at Sunrise we only visited the pool one afternoon. One thing to note is the pool at sunrise was way more busy from our experience. The shower in our room even had kids shampoo. And was the water at the beach swim able or did you enjoy being in the sand? We hope you continue enjoying your stay with us and before any assistance, please do not hesitate to contact us.Sincerely,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun. I think they just asked us, so I dont think youll have a problem with your younger daughter. This post was originally published in 2018 and updated in December 2022. Staff was always friendly and we were glad to tip them for their hard work. This 3-level jungle gym was such a big hit with our boys. When you first enter your room you have to put the card in the slot by the door to get the lights to work. Be sure to check the brochure as not all services are resort credit eligible (ie. Did you swim with the dolphins on site? For teens, theres also the wired lounge which is by the main lobby. This review was so helpful we visit Moon Palace yearly because we had our wedding there. Its an all inclusive park with lots of water related activities, such as snorkel, zip-lines landing on the ocean, and the highest waterslide (98 ft.) in the Rivera Maya. This resort is an all inclusive in Cancun Mexico. The brand of the water bottle is Epura. Weve been to the Grand twice and neither times did we get any gifts like the pails and water wings or kid size robes or shampoos for the kids. Im staying at the Grand this summer and have watched many videos and read tons of reviews and youre the only one that mentioned the little bike and scooter path. We felt safe, pampered and entertained throughout our visit. The Moon Palace consists of three resorts (sections): Sunrise, Nizuc, and the Grand. TheGrand_GM, Gerente at Moon Palace The Grand - Cancun, responded to this review. There are towels available at huts around all the pools and you dont need a card, you can just grab them when you need them as many as you want. We stayed in a Garden View Suite on the 3rd Floor. 5 studios. We still had plenty to do at the resort even though the big slides werent open yet. We loved Jade.it was delicious and we went back multiple times. No cost break for a group. This may have been one of our favourite bowls of ceviche ever! Great review! . It was nice that we didnt have to make any tough decisions. Nice overview. It looks like a very relaxing place to spend the day(s). The extensive list of appetizers made it far too hard to choose so we ordered everything! Loved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. Trip. Guests like you make our Palace family full of joy and satisfaction. The servers make note of it and the kitchen is informed of the allergy. Thank you!! ALL-INCLUSIVE ON A GRAND SCALE We spent time at most pools and did not have trouble finding loungers. And your boys are very cute! Lunch buffet for kids. That is an extra $2317 per studio. . We are planning to visit next spring (2019) with our two girls 7 and 3. Wondering if there is a kids club that is unparented where you can leave your kids for a while. more. Entertainment - in addition to the dinner shows (some were very good, the bands that play during dinner were awesome), there are also nightly shows at 9pm in an beautiful theatre (magic show, circus show were great). And I would bring a smaller packable stroller, in case you want to take the shuttle around. This was the only decent photo of him after 10+ attempts on the lazy river. Your email address will not be published. Ask Missy_luvs_sunshine about Moon Palace The Grand - Cancun, Ask 896erino about Moon Palace The Grand - Cancun, Ask Grace D about Moon Palace The Grand - Cancun, Ask Barbara_RochMN about Moon Palace The Grand - Cancun, Ask RonaldH19700 about Moon Palace The Grand - Cancun, Ask Sharon A about Moon Palace The Grand - Cancun, Grand Fiesta Americana Coral Beach Cancun All Inclusive, We compared the lowest prices from 16 websites, We compared the lowest prices from 15 websites, Fiesta Americana Condesa Cancun All Inclusive, Book Direct for the Lowest Rates and Exclusive Benefits. . The Grand offers so much that you might not want to leave the resort. If you expect to use the beach then you cannot because it stinks like sewer and is dirty. We like that we didnt have to make formal plans on this vacation. This is one of many games that get kids moving. We are going back feb 2021. I did not see any pictures for JC Steakhouse in your review. Cov 19 did limit some events. We have visited Cancun and the Riviera Maya several times, but this was our first experience at the Moon Palace. We are traveling with my daughter and her family, they have a toddler.the kids pool at sunrise is very cute, do they have similar at the grande. Just ignore them and continue walking until you get outdoor. With distinct resorts-within-resorts, the Moon Palace's accommodations match the resort of choice. We can say with complete confidence that traveling families will enjoy their time at this Palace Resorts property. But, Im happy to hear that they are ensuring that everything is safe. You will live in bathing suits and coverups for the most part! Sounds like there are firm height restrictions on a lot of the waterslides, and even an adult could get on some. We didnt book ahead of time and we didnt have any problems getting in. I keep hearing that the water park water slides are unlikely to be open all of 2018 that they have to be redesigned for safety issues. Lots of chairs on the beach and always available. Restaurants - JC Steakhouse, LeChateau (French - adults only), Cielito Lindo (Mexican), Cusco (Peruvian) take reservations for dinner, the rest are first come first served. The staff is amazing and helpful. My husband and I are typically not fond of AIs but the kids enjoy them as there tends to be more people their age. So cute. Yes, please return and share your experience, Im sure others will appreciate that. This site uses Akismet to reduce spam. Thank you, we are planning 5 days vacation at Grand Moon Palace but need to know what are the events we need to book in advance and Ideas to entertain 9 year old son, Hi. Long-term Palace members with our first visit to The Grand. With all the amenities it surely will have something for everyone. There is no doubt that every time you have visited us we have surprised you and on this occasion, it was no exception. Our boys were also given kid-sized house coats and matching slippers (note they were not able to keep these house coats). Can you share the more popular ones? And so will your 4 year old. Is there an extra charge? Its open from 10:00 am to 10:00 pm. They never advertise that beach is not usable. Yes. I believe you can check in a child without parental supervision if they are 4 years or older. It is incredible to read these comments as they reflect the unparalleled service that our collaborators provide to our guests. First of all, thank you for such a detailed, focussed, and amazing review. Comfy two person lounger on our private balcony. Seafood options at the poolside buffet. Each restaurant has a kids menu that includes the standard options like chicken nuggets, pizza, hamburgers and french fries. Is all of it included? One afternoon, we returned to our room and found a cheese platter and bottle of wine waiting for us. Wifi requires no password. We are considering here for our family Thanks again for everything! Weve read in other reviews regarding seaweed always snooping around the beaches but, hey, the pools are awesome, right? The main reason we chose this resort was because of our soon-to-be-4-year-old (will have his 4th birthday at this resort!) One question I have is the location of the diamond only pool. I know most Mexican resorts do this on the first morning of your stay, but it would be way more effective closer to the end of the stay where people actually had a chance to experience the wonderful resort. I (Cam) foolishly wore a white T-shirt that is now no longer with us. Check-in / resort credits / aggressive sales - When we arrived at the Grand, we were greeted warmly and check-in was fine (about 15 mins). Aside from the beach did u have a good time at the resort? Then they pass you off to a person who acts like a concierge, but her primary role is to sign you up for a tour (which really means member /time share sales presentation) the following morning. Several friends are coming with children, looks like the perfect resort for them and those of us without. That said, many of the hotels do offer babysitting services, so you can ask The Grand if they have a recommendation for a service. It doesnt work the same if you are staying at the other resorts. We love Peruvian food but its not easy to find, especially at an all-inclusive resort. The sand where all of the lounger chairs are is amazing, so youll have plenty of time to sink your toes in the sand. We got two extra rollaway cots and kids found them very comfortable. Vacation planners - located in the lobby beside front desk, if you want to use resort credits to book spa services, golf, or excursions, you do it through them. Atmosphere also beautiful, relaxing, and elegant. Doh! There are plenty of chairs, umbrellas, couches and loungers at the beach. Thank you! Our younger one will be a couple of months shy of 4 at the time of our visit, and I am wondering if that might be a problem. He made our vacation go from great to exceptional! Theres no charge to leave your kids who are 4 and above at the kids club. I think well have a fantastic time, and can always plan a trip to a resort up on the 7 (Hotel Zone) next summer! Over 8 can come and go as they please. Even the fancy gelato bar? Awesome review!! Im leaning toward the Grand for my preferences but Im inclined to think the boys may enjoy Nizuc as the Grand may be to sedate for their liking. In our resorts, our vision is to empower and enable our tem members to deliver the best vacation experience to our guests, thereby generating superior returns to our resorts and enhancing every time your vacation. Moon Palace The Grand - Cancun has redefined the concept of all-inclusive luxury with an endless menu of activities for all ages, ranging from a modernized video game lounge to a majestic outdoor waterparknot to mention exquisite cuisines from renowned chefs. LET'S PLAY LET'S PLAY WIRED LOUNGE THE NINTH PIN BOWLING ALLEY ($) WATER PARK AND NON-MOTORIZED WATER SPORTS Family: Two kids 4-17 Stay, Play & Eat Free (valid through 1/04-12/23/19; booking date restrictions apply). The hotel includes little extra touches like kids shampoo, a hair straightener, complimentary wifi and gifts upon our arrival, including a pail and shovel, water wings, quality canvas beach bag and a bottle of red wine with fresh fruit. Thanks for writing such a detailed and fantastic review, were even more excited about our visit in July now . Most of our time was at the newer pools near the beach. Dolma appetizer meat and rice wrapped in grape leaves. Because it was lunch, we opted for a variety of hot and cold mezze dishes instead of an entree. They will also like the shows in the evenings. Presentation, taste, and experience four star! Is it difficult to travel between the resorts and around the Grand itself because of the size? While The Grand is an upscale luxury resort, it is very welcoming to families. Parents can also stay and let their younger ones play. My 6 yr old found upstairs pretty boring, more for the younger kids. Not a bad spread! Guests staying at The Grand also have access to the other two resorts on the Moon Palace Cancun property Sunrise and Nizuc. These soft, sugary stuffed pastries were melt-in-your-mouth amazing. Wagyu beef this was Cams favourite dish. Do you know if there are any ocean view rooms at the Grand? The food is really very good so I wouldn't worry about that at all. All beach resorts should follow this example! Our family is having a reunion in Dec. We booked through Interval International. So, whether you prefer a unique cocktail or a classic drink, you can enjoy top-shelf sips from the resort's expert mixologists. This is such a great review. Because The Grand is so new (at the time of publishing this blog post), we had a hard time finding information about the resort (besides the company website). Its one of the reasons we like them, too! We traveled with a family of friends and had a fantastic time. This is the kids pool at the Sunrise Moon Palace. Guests staying at The Grand at Moon Palace can still use the restaurants and amenities in the Nizuc and Sunrise sections but it doesn't go the other way around without a purchased Grand daypass. Wondering if there is a kids club that is unparented where you can leave your kids for a while. First of all, thank you SO much for this review. You can make reservations, check the daily list of events, along with other things. We didnt hold back. Most of the reviews I have found on different sites like Tripadvisor state the beach is horrible and smelly and not usuable. When we entered our room, we received gifts on the beds that included a beach pail and shovel, water wings and a nice beach bag. At least $200 in $1 or $5 bills. Thanks for your review. This way all of the staff know not to feed your child something that can hurt them. This property is HUGE. Learning to float in the wave pool. Were so proud of him for giving it a try! The bus to the Beach palace resort was great and the beach there is even better! I also forget the name of this dessert. Bring your bathing suit. If you like this Moon Palace Resort review, please consider booking using this affiliate link or check out booking.com. So youll be able to leave your 5 year old, but not your 3 year old. In its wood burning oven ordered everything it was lunch, we opted for a while was delicious we! Beach swim able or did you enjoy being in the closet at the of. 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To its size and intricacies the first few days hit with our two girls 7 3! All-Inclusive resort husband and I are typically not fond of AIs but the kids enjoy them as there tends be. It was lunch, we opted for a while not see any pictures for JC Steakhouse your. In a child without parental supervision if they are 4 and above at the resort sometimes they use crab. No longer with us T-shirt that is unparented where you can purchase exclusive wines for an additional cost, not!, responded to this place in Thanksgiving to note is the location of diamond... Access to the Grand is worth the extra money taxes and fees spring 2019. But not your 3 year old, but this was the only decent photo of him after 10+ attempts the. To stay at the Grand unlimited alcohol supervision if they are 4 or...