As the "payments infrastructure for the future," Stripe strives to stay ahead of industry shifts and contribute to the latest innovations in the API space. the Recruiter hasn't brought it up yet..Also any insights on what to expect from the interview? Felt like a free consultancy paper. For program management questions, do some research on the company's goals/growth road map, current projects and products. No specific set questions, interviews were more conversational and focused on previous experience. - How do you handle XFN communication? ", "I think the focus you place on the customer is highly impressive compared to your competitors. "I have over a dozen years of experience in the payment processing industry at one of your largest competitors, PayPal. It's exhausting, extremely time consuming & unnecessary. I've partnered with a few of your employees on projects in the past, and I've always been impressed by the humility, transparency, and innovation that these individuals have consistently brought to the table, all traits which I know are an important part of your corporate culture. Having a track record of providing program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership. 3. Hours of effort, research, study & preparation goes into each round. One of the most interesting projects was a fingerprint-based ATM system. Be prepared for the interviewer to ask you to perform your skill on the spot if possible (this will make you unforgettable! Stripe Technical Program Manager (TPM) salary Entry-level salary: USD 130,000. I interviewed at Stripe (San Francisco, CA) in Sept 2018. I'm looking forward to growing my technical knowledge when it comes to working with APIs for this role with Stripe. Demonstrate the strategies you draw upon to effectively manage stress and ensure that it doesn't get in the way of doing your job effectively. 1) Asking about background, why you want to change job, why Stripe, what projects youve done in your field to show your competencies, blah. This change would have been significant mid-project. Dealing with high levels of responsibility allows team members to grow and gain confidence in their abilities. Stripe design sense interviews focus specifically on your design sensibilities and ability to critique and improve designs, a core part of being an effective product manager. They play a critical role in helping drive company strategy, aligning teams, collaborating with cross-functional stakeholders, and delivering on multiple complex projects for the company. I interviewed at Stripe (Bellevue, WA) in Feb 2022 Interview 1. You are the user, this interview is the product, what is your feedback? ", "I'm a recent college graduate and my direct experience in the workforce is limited as you're already aware. Chef Crista is the Hotelier and Spa Owner and a professional chef. The candidate experience with the recruiter was exceptional. I'm drawn to Stripe because your team members appear to be quite level-headed and positive, an environment that I much prefer to a high-stress and competitive workplace. Tell me some examples of projects where people sought you out for advice and where you sought others out for advice? 8 min read 12 Jan, 2022 We strive for humility as individuals and as an organization. What's your most relevant experience for Stripe program manager stripe Tell me about a time you had a group conflict and how you were able to overcome it. Sometimes a customer service agent will be on the frontlines and will need to escalate a customer issue to the support team. If I had to choose one, I would choose having had the opportunity to develop the Uber app with a team of software developers. I bring experience integrating the Stripe API into web applications and would be comfortable training that skill as well.". You have 10 testers and 1 developer with a solution to be deployed on 1 lead platform followed by deploying the same on 10 subsequent platforms. 3) how long does this process take end to end? If given the opportunity to join the Stripe team, I would be excited to jump right into it and begin making meaningful contributions to the team. How about including an example of a time when you've done this before? The recruiter kept me updated on my progress and what was to come. Tell us more. Give the interviewer your best understanding of service versus support. Remind the interviewer of all the skills and technical expertise you bring to the table. Give the interviewer a brief overview of the apps you are experienced in and assure them that you can learn their internal system, should it be new to you. The process took 2 months. It felt dry. 3. Given the rapid expansion of companies in the digital space, it has become imperative for companies, especially ones with a large digital footprint, to hire TPMs. Because of this, our team had to re-do the entire proposal. In most cases, it's best to focus on a professional example, but it's okay to discuss a personal project as long as you can give a compelling reason why it's relevant to your current work. Demonstrate to your interviewer that you value continuous growth and learning opportunities by discussing a recent project that particularly piqued your interest. I have 4 virtual rounds. technical program managers who focus on driving compliance within Stripe against industry/regulatory standards and helping us achieve compliance against them. An honest answer to this question will give your interviewer a better sense of your self-awareness and ability to critique yourself. Recruiter call It sounds like you came up with an excellent solution for this customer's issues. From your client-focused marketing initiatives to your sleek UX to the effort you've put into removing financial complexity for small businesses, there is so much to say about how Stripe is an industry leader in putting the customer first. What I've seen from competitors lately is that they overcomplicate their products. Whenever I begin a new project, I find it most useful to draw on my past experiences and dive right into the work. Interview questions and answers were first added on March 19th, 2018, Interview questions and answers were updated by Rachelle Enns on October 6th, 2018, Interview questions and answers were updated by Rachelle Enns on October 7th, 2018, Interview questions and answers were updated by Rachelle Enns on February 8th, 2019, 9 community answers were added by Rachelle Enns on December 17th, 2019, 3 community answers were added by Rachelle Enns on January 7th, 2020, 13 community answers were added by Rachelle Enns on January 8th, 2020, 5 community answers were added by Rachelle Enns on April 16th, 2020, 1 community answer was added by Rachelle Enns on April 19th, 2020, 157 questions and/or answers were updated by Rachel Hills on December 26th, 2021, Checked for grammar and spelling mistakes by Crystal Goines on December 26th, 2021. Going for my on-site with Stripe this Friday for a Non-Tech Program Management role, any insights on compensation? 2. I felt very uncomfortable with this written exercise as it 100% felt like free labor and ideas for the team. Ask a few friends or family members what they feel sets you apart from other people if you can't think of unique traits. Thanks! Stripe is looking for team members who will confidently back up their decisions with real data and a compelling narrative. How will you plan for an online grocery system? I took the initiative to create the training program, playbook, and schedule and incorporated all the work we did in a way that people could easily replicate. You are a trailblazer when it comes to disrupting the payment services industry, and I hope to contribute to that mission with my deep experience in UX software design. Don't interview at Stripe for product without reading this guide. I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. "I'm looking for compensation that's in line with my qualifications and experience. It felt dry. - Describe a time you faced resilience in the face of ambiguity. That being said, I would say Stripe's ideal customer is a global e-commerce company without an in-house accounting team that needs support in scaling their business. Interview questions and answer examples and any other content may be used else where on the site. "I plan to be productive from day one and am incredibly eager to get started. I am best versed in Slack, Trello, and Freedcamp. Stripe is more than just an API for payment processing, and they are known for the comprehensive suite of payment services that they offer to their customers. I had to chase the recruiter multiple times for feedback and next steps. My previous attempts to learn swimming did not meet with much success and left me with some fear of water. No consideration for a professional already working in a full time job. There are no wrong answers here, but you should aim to avoid cliches or pointing to an individual whom you don't, in reality, draw inspiration from. What is you dream or ideal data source? What are the risks in each? This question allows your interviewer to get a better sense of your Stripe-specific knowledge and critical thinking skills when it comes to approaching business questions like these. Salary information comes from 36 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. This question gives you the opportunity to demonstrate your industry knowledge and ongoing educational efforts. I interviewed at Stripe (Bellevue, WA) in Feb 2022. ", "I am quite familiar with Stripe for business. Recruiter call The service has never let me down, and allowed me to send professional-looking invoices right from my computer. Hours of effort, research, study & preparation goes into each round. In addition to learning a great deal about fingerprint recognition, I was also able to learn a lot about the critical relationship between software and security. I applied through a recruiter. By the end of the semester, the professor leading the course expressed his gratitude for all that I had done and invited me to lead the TA position again the following semester, and I accepted.". ", "Yes, I've signed NDA before, and I understand the importance of it.". Have you ever resolved a conflict in your team? I applied through a recruiter. - Why Stripe? Heterogenous perspectives. The follow-up question would then be.why so? Get $5 off your first Resume Review with a Recruiter or Expert from your target company. Be the first to find this interview helpful. Why or why not? Free interview details posted anonymously by Stripe interview candidates. This will highlight your trustworthiness and motivation. ", "I recently made suggestions to my manager about the team messaging application we were using. Hiring managers want to know that you're excited about this role and that investing in you as an employee will be worth it. It was a 50-hour course that dove into the key principles of SEO and how we can incorporate its most important tenets into our digital marketing practices. Free interview details posted anonymously by Stripe interview candidates. How do you work towards delivering? Amazon, Go to company page How do you work towards delivering? Questions in this round are generally asked from the following areas: Being the most complex of all the rounds, the onsite round requires you to present your best self in the interview. If hired, you will likely become privy to trade secrets, pending patents, and other innovative projects that must remain confidential. Interviewers like specifics, so great work. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment If you were CEO of current company what would you change? Would you be able to share that information with me? 60-minute session with a Stripe Program Manager expert. I interviewed at Stripe (San Francisco, CA) in May 2022. Proofpoint, Go to company page Very disappointing. They could condense quite easily. I felt disrespected by this and withdrew my application. I had a week to make the final decision, and I worked to gather as much information as possible through interviews and material reviews while still being mindful of the time I was spending on this task. Stripe services include but are not limited to: - Online payment solutions- Billing solutions- Website payment integration- Fraud protection Your interviewer wants to ensure you have a working knowledge of Stripe's products and services. 2. Dates shown above are approximate. Instead, assure the interviewer that you have a flexible salary range, but that you'd like to be compensated appropriately based on your experience and performance record. Recruiter call 2. Keep in mind, I had already emailed the recruiter prior to this stating I was withdrawing my application. Those applying to more technical roles should demonstrate a greater depth of knowledge and experience with API. If you are currently under non-disclosure or non-compete agreement with your present employer, now is the time to discuss that. We do not have advertisements on our pages but we do try to make money through paid-memberships. ", "When I first began my IT career, I started as a temp with an agency. 1 week later, I received an automated rejection email from the recruiter stating they rejected my application as they had hired somebody else. Keep in mind that Stripe doesn't just randomly give team members enormous responsibilities but rather will give this kind of responsibility to high-performing team members who have shown the ability to successfully run with a high-impact project. JOB DETAILS. Go to company page Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. - How do you consider impact of the user in all of your decisions? No specific set questions, interviews were more conversational and focused on previous experience, Opens the Fishbowl by Glassdoor site in a new window. Communicate with all stakeholders 7. I look forward to seeing further collaboration between Stripe and Stellar.". Interviewed with a hiring manager. You must create your own answers, and be prepared for any interview question in any interview. How do you establish a sync between cross-functional stakeholders working on a project? a Senior Manager. Keep in mind, I had already emailed the recruiter prior to this stating I was withdrawing my application. - Why Stripe? What was the end result? ", "I have used Stripe on a regular basis for a few years now. Very disappointing. In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. I have met many new friends this way and always encourage my team to participate when they can. The last 2 were potential colleagues and we discussed work styles and current bodies of work. Your answer to this question will give the interviewer a better sense of your personality and what's important to you. Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and each focused on a different skill. The process took 2 weeks. I had to chase the recruiter multiple times for feedback and next steps. And we had to develop new solutions for them.". The team loved having it and found the training program to be quite useful and efficient. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. People want simple, easy products, which they can understand. I had my interview with the recruiter and it was basically 1) why Stripe 2) quick walkthrough of my background 3) brief overview of the role. We do this by creating interview questions that we think you might be asked. Your interviewer wants to hear the experience you have doing just that. Each of these interviews lasts between 45 minutes and an hour. Next moved on to an in person round with all day interviews and a workshop. Doing just that WA ) in Feb 2022 Internet, and other innovative projects that must remain confidential using... 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