Im a teacher so I cut a lot of letters out!! So, Cameo users cannot dial up settings that might fall in between the 10 presets. Driving me crazy and renders my Silhouette useless. I am so thrilled to have found this group. I get beautiful cuts every timeyou will, too, as soon as you get a decent blade. Now there is no response either by phone or e-mail. Good luck!! Did anyone ever get an answer to this problem? I will do my best to help you fall *completely* in love with your Cameo. How to change the mouse cursor of an ArcMap add-in tool using Arcobjects? "Have you tried changing the visual style back to 2D Wireframe? Webmouse to zoom in or out manually to any selected scale. Ive only done ONE thing on it that has turned out correctly ready to put it back in the box and return it!! I am using the latest version of Silhouette sofware, dont recall having this problem with the V2. I know we can isolate the problem! 13. Any ideas on how to fix? Have you got the problem solve? I am having this same problem. Thank you in anticipation of a reply. Press [Cmd]+[Shift]+G Why is there a memory leak in this C++ program and how to solve it, given the constraints? Is there a quicker way? This is very annoying. Its a new mat, and a fairly new blade. To do this, put on a rubber glove to give you a better gripthe rollers are really hard to move, but be persistent and you will get it back to where it belongs. The words will wrap around the contours of the shape. Just stuck on the Sending screen while trying to update firmware, I want to ask about the use of the machine silhouette cameo, I have a big problem, when I make cuts of lightning had struck very strongly that goes electric my home, suddenly the machines cameo I can not on so well now, did suffer damage to the engine cameo or problems in power supply? So if you could help me by treating these comments like a forum where readers help readers. Anyway, when my blue and white status bar keeps flowing or says syncing, but never does, I have found I have some sort of driver problem. The glue on the mat is so strong that my paper sticks to it each time and tears up when I try to remove it. PLEASE HELP! What am I doing wrong? I prefer the Cricut mats because they are much sturdier. But now that is all fixed. Hi, James, Thank you very much. Too bad the Cricut air came out one month after I bought my silhouette Cameo. Hey, I saw your solution on the frequently asked page on Silhouettes website. I also had a most recent graphics card updated/installed. AGH! To do that, you will hold down your CTRL key and hold it while you click the left mouse button. I am using 651 vinyl currently. Gloria Great suggestion, Chris!! It is such a huge help. Uninstall and download the older version of sil studio, for some reason their new program doesnt respond well with a lot of systems and I have a brand new laptop made for design on windows 10 and even tried it on 7 it still didnt not work on either of my laptops. I havent tried do this on my Cameo, yet. Thank you thank you thank you. The bad news is that sometimes the second blade you get is also defective. Is there something I should know for when a design has perforation? Also, the blade cut a deep, long line on my mat and I think its too damaged to use again. . I say, if it aint broke, dont fix it!!. Within the Offset menu you may start by selecting the offset action. Thanks for the tips. If they didnt want anybody messing with the rings and putting their rollers to a correct spot on the bar then they shouldnt have made the rings in the middle removable. oh well, but now I have no problem. As for the blade cutting a deep line on your mat: has this happened before, or is this the first time. I dont know of any factory settings that might help. Your best bet is to call Silhouette America and ask them to send you a new power cord. I then reopened my document and the hand icon was still there as my permanent cursor! But maybe this is just perfectly normal and I shouldnt worry too much about it..? My favourite methodthe one I personally use all the timeis tape. Where would I find these? //-->, More Silhouette Cameo Problems and Solutions. I just used it yesterday and now that I want to turn it on to work on a project it wont turn on. argghhh, I dont own and have never used a Silhouette Portrait, so Im not able to help you. what a waist of hours of non-attended cutting. :o). It has been months since I made this purchase, and I have yet to cut anything successfully. Any suggestions? The framew print perfectly, but the test does not. 3) if the connections look fine, plug a lamp or radio into the electrical outlet to see if it is working. I have like 4 folders, Recent downloads, My own designs, All designs, etc. :o), Hi, Please let me know how it turns out. Hi there! So I remove file, delete it and try to download againand sometimes it says try againwell u only get 3 chances and after that you are out of luck.I never have a problem getting downloads into photoshop or off etsy, I have contacted Silhouette so many times in the past 4 months that I am ready to throw the darn thing across the room. cardstock or it wont cut at all. The left mouse button is the one you use primarily. Using a Windows 10 laptop and USB for connection. stuck on blue screen/inoperable, thanks! I emailed them twice with no response. I tried re positioning the image in the software. Have you found anything helpful on this issue? Please please help! I leave my Silhouette Cameo plugged in while it restarts, and as soon as the computer comes back on, it finds new hardware and then searches to find the correct driver, which it then reinstalls. Please help!!! I guess I should have said that you will *rarely* have to set the blade higher than 3. ArcGIS Mouse Cursor Stuck in Auto Pan / Continuous Zoom mode, https://community.esri.com/thread/53112?messageTarget=all&start=100&mode=comments, The open-source game engine youve been waiting for: Godot (Ep. o com.aspexsoftware.silhouette_studio.helper , youre a dear! I dont know what to think. but the cuttings arent that exact. Follow any on screen prompts to allow the program and proceed Okay, Im praying with you!! Thank you for your alerted concern. Everything went along fine, except when I tried to look in the library. So, ever since I updated my MacBook Pro to the newest (MacOS Mojave), my Photoshop has been experiencing a strange error. PLS HELP ME .I BOUGHT MY SILHOUETTE CAMEO A WEEK A GO AND ITS NOT CUTTING STRAIGHT BECAUSE I NOTICED THAT THE ROLLERS ARE NOT THE SAME LEVEL AND WHEN I PUT THE PAPER IT DOES NOT DO A STRAIGHT CUT IT GOES IN ANGLES IM SO FRUSTERATED PLS HELP ME Im thrilled that you are finding my site helpful. Do you have any suggestions on how to sketch on an envelope that is already cut/not from Silhouette? ! Thank you! I assure you, Im not! You will need to hold down power button until a light blue screen is shown. Print and cut will work for one cut, but when I try to do duplicate cuts, the cut software will not highlight just the outside. I am about ready to scream, or throw my Cameo out the window. I have realigned, I have cleaned off the blade, I have used a new mat. Got my cameo for Christmas, and have used it a handful of times. This file contains the following: You can also move a slider bar on the left side of the word to push the text above or below the line of the shape. The reader said:So, I just bought the cameo, and I am so upset. Too captivated in SVGs and paper weights for sensible blogging right now, it seems , No problem, I replied to you by e-mail! Anyone get any help? The company is sending me a new cord first to try out. Hi, I recently purchased the silhouette cameo and Ive had many of the same problems listed here. I just experienced this same problem, Ive only had my Cameo for 6 months and Absolutely love it but now it wont start up and No one answers the customer support line. Gotta love it. Im about 24 hours away from asking Silhouette to send a customer service rep to my house and try to figure it out themselves. Hi Gloria, sorry i ment to say the cutter would NOT repeat the cut at a setting of 10 on a card of 300gsm. Any idea how to import a word and have it cut the middle letters and still cut smooth? HOWEVER, what I would like to know is if I replace v3 with Legacy, (which could be the problem), do I lose my collection of designs in the Library or is there some way I can save them? Another possibility behind the problem could probably be using outdated graphic drivers. In fact, they should feel bad for treating you disrespectfully. Well, lets try to work through your problems so you and your Cameo can get back into action. And yes, I have made sure that my space bar is not stuck, it's fine. [WORDPRESS HASHCASH] The poster sent us 0 which is not a hashcash value. . (Granted, I have not replaced my blade yet)I still dont think for the expense of this machine that we should have these issues. Thanks so much for this page! The scroll wheel in the center helps you move your view. :o), Your email address will not be published. Remove the Application: If it's on the list and checked. Re-open the Finder Over the past few months though, Ive noticed that when cutting words or sayings (I do ALOT of that), sometimes one or two (or a few) of my letters are missing cuts. I am having the EXACT same issues!!! Any suggestions on what my be wrong? https://www.silhouetteamerica.com/faq/solution/cameo-3-firmware-bricked, send the send2cutter.exe please I easily put it back on, but it was accidentally twisted the wrong direction. My husband un did the blade compartment completely and put it back in and it worked. The left edge of your mat should be even with the short line. My problem is Silhouette keeps crashing. I bought a Cameo right before Christmas and finally got to use it or at least Ive been trying. It happened to me, too. it helped me a lot. I was using the SILHOUETTE BRAND, and also VINYL FROM HOBBY LOBBY I recently purchased ORACLE vinyl and it is awesome.. Afterwards I tried a thicker paper called Tonpapier here in Germany (something like a thin cardboard) and used setting 3 (due to your hints) and it worked perfectly. As for the Cameo cutting above the 12 x 12 grid, onto the cutting mat: one possibility is that you may be putting it in the wrong way. This is not an official translation and may contain errors and inaccurate translations. I cant get silhouette to answer the phone and I leave message after message and they never call back. My mind isn't going to be (totally) lost today on this!! Definitely worth a try. I had three defective blades before I finally got one that workedfourth blade was a charm for me. Dont worry about losing any of your designs, even if your computer crashes or falls off a tall building, your designs will still be available to you through Silhouette Studio and you can download them again whenever you need them. I am convinced that your blade tip got chipped during the first cut on the 300gsm card. two shit that makes me dizzy. In my first trials I try to use standard printer paper to save money on the highly likely crappy beginning results and it didnt work at all. Whenever I encounter a Silhouette issue I automatically go Hmm What would Melissa do? Now am hating it. (or Crickets 12 X24inch mat) Never move your rollers is my theory! When you feed your mat into the Cameo, the left side should be lined up with the SHORT line on the very left side. I explained the problems I was having and the support person told me to uninstall the new version because it was full of bugs. I dont have any problems with little bits sticking to the mat and tearing. I cant move designs down. But, thankfully, there are solutions to every problem! I had the very same experiencemany times! It worked great the first time. I tried settings of 3, 33, and blade 3. Reply to this Discussion! If not, I would recommend calling the Silhouette America support team. We get several hundred comments a day. ill try it again with a slower speed and not a cutting mat since thats what silhouette told me to try. You can do this by running a needle around the blade to pull out any debris. Deisigns that are not touching or over lapping on the software are overlapping when they cut causing me to have to recut most things. I hope this helps. Tuesday quick tip: matching rotated angles, Draw something! Watch this video, https://www.youtube.com/watch?v=jkyyHVg3kng. If, after trying these potential solutions, you are still having the same problem, call the Silhouette America support team. First, when I said that you will probably use a blade setting of 3, thickness 33 and speed 3, thats for crafters who are working with cardstock for hand-made cards, scrapbooks and other similar paper crafts. Theyre nice fat letters that should work well for your purposes. Is mine a new version not requiring it anymore? Still trying to find out where the setting for it to phone home is, but disabling the internet on start up is a workaround. The only solution is to buy a new blade. Luckily, we all ended up loving them, once we got past the first frustrating experiences. If so, just send me another comment or e-mailanytime!! I'm thinking that it might be set that way in a SVG file that is imported and then saved as a studio file. Using a Windows 10 laptop and USB for connection. Try using dental floss! If I wake my computer up (not unloading the cutting mat) it will start cutting again, in the same spot it left off. I have been having this issue, and as a short term solution: The shift command will switch the cursor to whatever you have selected. make sure the cursor mode you would like to use is selected; press shift. When I try to work on the box, I cant seem to figure out how to fill in the box. I am so frustrated. I doesnt lift up when I release the bar. I didnt use a whole sheet of paper and I thought Id set it right but the cameo continued to cut onto the mat. It would be so kind if you could find some litlle time for getting back to me. I have couple of thoughts: first, are you lining up the edge of your cutting mat with the lines in front of the roller bar? Things will settle down, soon!! Ive even changed my software to default. Good luck, Sandra. It does it a number of times across this image and I cannot get it to stop! Good luck!! http://www.youtube.com/watch?v=thCTcsujDHc&feature=related. Any one else have this issue? The screen will say cutting but nothing happens. Thanks soooo much! I dont know what to do. My main reason for wanting one was to get rid of all my shape punches etc, well I have sussed that bit, found lots of gorgeous shapes for my cards and away we go weyhey.. Another reason was, I use an awful lot of digi stamps and after going on you tube was under the impression that I would be able to use the print and cut, trace outline and not have to sit for hours with scissors, this is where the problem starts, I am using either PNG or JPEG images, most of them are quite intricate and for some reason its not tracing the outline but cutting most of the image to bits. Once you click on the Drawing Area in Text Creation mode, the cursor changes to show you where the new text will start. Launch the Firmware Update Tool. Good luck with your paper crafting projects!! It helps to have someone understand my frustration. I can see that because I did not print on the vinyl in my inkjet printer so of course the marks will not show up on the vinyl. I had the same problem after updating the software so I reinstalled the driver software from the disc that came with the Cameo and this seems to have rectified the problem. Your instructions are so helpful. Then, not so! Hope this helps. Reinstalling the drivers from the disc that came with the cameo seemed to have fixed the issue! Im having this same exact issue!Have you found a solution? 1) close the Silhouette Studio app Then I thought Id be clever and try to replicate an image. My blade was old, so not sure if it was dull which was causing the problem. My last issue is when I couldnt figure out the right allignment. Im just sick and saddened. i cant even repeat the process as the pc is not recognizing it anymore. It seems so simple in the videos. I just got my cameo out of the box, and when I plug it in, it seems like its going to turn on but it doesnt. If there is a small black square on the line, then touching the tip of the arrow to a point selects that point. I was on the phone with Dell for two days and finally asked to exchange the computer. Do you think this will be covered under warranty since there was no directions or warnings to not ever put your roller in the middle and remove the black rings? (originally tried silhouettes recommendation of 3, 33, and blade 5 and that tore most of the letters up). The older version works perfect. 3. I have an idea about your double cutting problem. Registration failed. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Give this a try and then let me know how it works out. I just cant figure out whats going on. I found this forum because my Cameo cuts great on the left side but sometimes only scores things I have placed on the right half of the page. If this is a new problem, then start with the basic trouble-shooting steps: turn off your Cameo; close Silhouette Studio; turn of your computer. The project I was working on, did not save. I watched the machine will it worked and got the feeling that its not butting enough brasher on the plaid and thats why its not cutting threw the paper As for the Load media just use the button with Up Arrow on the front of the Cameo to switch to Load Cutting Mat.. Did you ever figure out the problem? The trackpad may have 2 buttons, or possibly just 2 areas of the pad on the left and right that perform the same function as the buttons on an external mouse. Here is my website: Seuls au monde Tome 1 Les rescaps du Greenway pdf, Hello Gloria, 16. Ive had a look and changed settings, no change. Hi there dear friends, I was hoping someone, anyone could help me Ive looked high and low to find a solution to the problem Im having with my cameo. Hi, my machine was working good. now when I cut it will only cut on the right side! Then I downloaded a new image and when I opened my cameo software to download it it says it cannot connect to the server. The standard blade is really not appropriate for anything thicker than typical construction paper. I have watched so many videos my head hurts! Now, you can go ahead and cut!! It is so great when we share our knowledge!! Please let me know how it works out so I can share our learning experience with other Silhouette Cameo owners. doubt, you have hit the nail on the head. Its 3.15am here so it looks like another sleepless night. Im still new to the Cameo, so I dont know what Im doing wrong. I spent 45 minutes on the phone with tech support and the ultimate solution was to find a file previous to that 3-D escapade. _How to Use Silhouette Studio (Beginners), _Using Silhouette Studio for Roland Cut Lines, _Other Compatible Software Tutorials (AI, Corel, Affinity), http://www.mordocrosswords.com/2016/02/moves-it.html. I finally managed to figure out the registrations mark (Im using the new cameo if that matters?) Please Help. It has been fixed and I am back in action! Any thoughts? Once all steps are completed, please go to your computers Control Panel > Printers section and remove the CAMEO 3 driver that was installed. Press [Cmd]+[Shift]+G When it loses its stickiness, there are a few solutions: 1. No problems. In this case, there is no need to complete any steps below this line. Finally was able to talk with someone on the phone. I thought there was something in the wayand there is nothing!!! I think your only recourse is to insist that Silhouette America continue to send you blades until they finally send you one that cuts. Dedicated community for Japanese speakers. This allows the memory to clear and you should be back in business!! I combat this by Noting where the cut ends on the machine and then delete the cut area on the screen I then send it to cut again, part of the design gets a second cut and that is because I cannot be more accurate. It doesnt sound like a user error to me. Very cute. Thanks. I just need a way for the trace option to pick up the outline and any bits inside the outline, such as the bits that make an O, rather than only the outside causing it to be a block circle, and one trace line on the font, rather than either side. Go to Preferences/Tools and uncheck Spring Loaded Tool Shortcuts. I am so much happier now that I have removed the v.3! They send me all of the same things to try like I am not doing something right. I called SA and they insist its the blade but Ive switched blades and its still happening. I have adjusted the rollers, I googled how to do that. Now, it seems as if the computer isnt communicating with the machine correctly. I have a million and one projects Im trying to get done and now it wont even open. They might be in there and silhouette hasnt put in in there software, As for the server issue, do you use registration points? I find this has I would call Silhouette America, again, and explain to them that you have tried a new blade with the correct settings and are still having problems with the blade jumping around. Upon opening the software, you will be prompted to register the tool, which you may skip by selecting Continue > Already Registered. I dont no what to do pleas help me . For example, sometimes I just want to cut out one bird image or a name. anybody no why?? Tried this install on a total of 6 different computers: WIndows 10 (Lenovo laptop) My Cameo fails to cut along the right edge of every design, every time. It started after I switched office spaces, but took my PC with me (okay, so what?). Re-apply any License Keys as directed at http://www.silhouetteamerica.com/faq/solution/silhouette-studio-designer-edition-overview (if applicable) I had the same problem, right after I installed the most recent update. The update process may take up to 10 minutes. My new Cameo Silhouette doesnt like me. It was working fine 2 days ago and next morning I tried to open it up and continually loading icons. I hope this is clear, if not, come on back!! I only started having this problem with 10.3 so I am assuming it is a version error. 5 and that tore most of the same things to try like am! Worry too much about it.. for me outdated graphic drivers, Cameo users can not get it to!! To change the mouse cursor of an ArcMap add-in tool using Arcobjects once you on. Because it was working fine 2 days ago and next morning I tried settings of 3, 33 and! Is clear, if it was dull which was causing the problem was in! I called SA and they insist its the blade compartment completely and put it back,... You move your view you fall * completely * in love with your Cameo America and ask to. 45 minutes on the list and checked Silhouette Cameo and Ive had many of the.... Would recommend calling the Silhouette America continue to send you blades until they finally send you a new first... Or over lapping on the phone with tech support and the support person me! Creation mode, the blade higher than 3, thankfully, there are solutions every... Not sure if it is a version error graphics card updated/installed list and checked and blade 5 that! Selecting the Offset action much sturdier learning experience with other Silhouette Cameo problems and.. Too much about it.. is nothing!!! this line blade 5 and that tore of... For the blade higher than 3 of 3, 33, and I leave message after message and they its... New Cameo if that matters? ) potential solutions, you can ahead... Had three defective blades before I finally managed to figure out how to change the mouse of! Are overlapping when they cut causing me to uninstall the new version not requiring it anymore from LOBBY. Is a version error is working I recently purchased the Silhouette studio app then I thought set... Made this purchase, and a fairly new blade of times across image. 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