2017-02-17T16:25:26.192Z clear attention 11. 2017-02-17T19:47:03.120Z clear attention 9. 2017-02-17T19:47:09.490Z message from +[REDACTED].1 1487360852215 2017-02-17T18:00:48.590Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-20T17:06:23.018Z New remote ephemeral key 2017-02-20T16:44:32.061Z clear attention 2017-02-17T21:52:08.624Z clear attention 2017-02-17T16:57:08.206Z delivery receipt from +[REDACTED].1 1487350628052 The secure messaging app saw an influx of users in the last week, following controversy . 2017-02-20T17:06:23.355Z GET https://textsecure-service-ca.whispersystems.org:80/v2/keys 200 Success I'm not sure at what point(s) debug logs would be good to send here, and from which device(s). Next, tap on the trashcan icon that shows up above your onscreen keyboard. 2017-02-17T16:57:12.679Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success Go to Settings, tap Apps, and select All Apps. 2017-02-17T16:15:53.447Z data message from +[REDACTED].1 1487348176084 2017-02-17T19:57:27.573Z data message from +[REDACTED].1 1487361470234 2017-02-17T19:51:29.311Z data message from +[REDACTED].1 1487361111926 2017-02-17T16:16:24.840Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 2017-02-17T19:46:59.970Z adding notification 2017-02-17T17:02:15.335Z delivery receipt from +[REDACTED].1 1487350934244 2017-02-17T19:50:52.637Z Sending 1 read receipts Signal is experiencing technical difficulties on Friday, January 15th, leading to messages failing to send. 2017-02-17T22:05:53.945Z data message from +[REDACTED].1 1487369175453 2017-02-17T16:59:36.340Z draw attention 2017-02-17T20:12:37.529Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-20T17:55:05.690Z GET https://whispersystems-textsecure-attachments.s3.amazonaws.com/2840231457976837925?AWSAccessKeyId=AKIAJHWS3AOTJTASHBDA&Expires=1487616930&Signature=cW0P9tRj1eLmKjpJdGyB0JjZwR0%3D 2017-02-17T19:38:19.380Z Sending 1 read receipts 2017-02-17T19:59:27.125Z clear attention The most obvious cause is a device that has been turned off, but a weak or uncharged battery may also negatively impact message delivery. 2017-02-17T19:06:21.620Z GET https://textsecure-service-ca.whispersystems.org:80/v1/devices 2017-02-17T16:22:27.427Z updating notifications 1 2017-02-17T16:16:14.505Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 2017-02-20T14:49:58.730Z websocket open Then, select Storage and tap the Clear cache button. 2017-02-17T16:22:01.097Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] In the next screen, choose Notifications and enable it by sliding the Allow Notifications toggle to the On position. It will be delivered and say so if they have a Wi-Fi connection, whether or not they have cellular service. 2017-02-17T22:07:58.599Z adding notification 2017-02-17T21:50:54.670Z Deleting chain closed at 1487360295731 Give the message a moment to resend, if successful you will no longer . 2017-02-20T17:55:06.366Z draw attention 2017-02-17T19:46:59.889Z message from +[REDACTED].1 1487360842672 2017-02-17T19:46:59.953Z draw attention Firstly, the recipient may have a weak or no cellular signal. 2017-02-17T16:15:58.597Z updating notifications 2 2017-02-17T20:12:50.137Z clear attention 2017-02-17T19:51:47.742Z updating notifications 1 We previously safety phone numbers, so I'm not sure if it'd because he needs to verify my new safety number first before he'll receive my message? Bob receives the message. 2017-02-17T16:13:17.838Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T21:47:52.871Z Deleting chain closed at 1487351660883 2017-02-17T16:15:57.583Z draw attention 2017-02-17T16:58:15.699Z data message from +[REDACTED].1 1487350718307 2017-02-17T16:24:07.690Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] It will only says sent but wont say delivered because the recipient phone number or sim card is not active at the very moment of sending the text message. 2017-02-17T21:47:53.974Z updating notifications 1 2017-02-17T21:52:56.056Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 2017-02-17T19:06:00.537Z GET https://textsecure-service-ca.whispersystems.org:80/v1/devices 2017-02-17T16:22:34.305Z data message from +[REDACTED].1 1487348576992 I received today a message with a delay of 26 days, it was only sent out when the sender was sending me a new message. 2017-02-17T21:03:06.495Z delivery receipt from +[REDACTED].1 1487365384103 2017-02-17T22:10:35.111Z clear attention 2017-02-20T17:55:05.498Z data message from +[REDACTED].1 1487613325998 SignalR doesn't guarantee message delivery. Deivedux. 2017-02-17T19:47:09.653Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T18:01:05.322Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T17:59:28.809Z message from +[REDACTED]830.1 1487354391640 2017-02-17T19:59:46.120Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 2017-02-17T22:43:51.249Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T16:25:25.007Z New remote ephemeral key 2017-02-17T19:57:52.180Z read receipt +[REDACTED] 1487361470234 2017-02-17T22:05:41.642Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 2017-02-17T17:02:14.373Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-20T17:55:06.330Z GET https://whispersystems-textsecure-attachments.s3.amazonaws.com/2840231457976837925?AWSAccessKeyId=AKIAJHWS3AOTJTASHBDA&Expires=1487616930&Signature=cW0P9tRj1eLmKjpJdGyB0JjZwR0%3D 200 Success 2017-02-17T23:01:25.100Z read messages from +[REDACTED].1 2017-02-17T19:50:52.604Z data message from +[REDACTED].1 1487361074946 It appears to be related to the contact's phone being inactive for a while (either sitting, or overnight when the contact is asleep if I send some messages). 2017-02-17T16:57:02.612Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] Thereafter, enable application permissions for the following. 2017-02-20T17:08:26.312Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success ***> wrote: 2017-02-17T22:08:52.135Z remove notification 2017-02-17T19:50:07.919Z Sending 1 read receipts 2017-02-20T17:55:08.768Z adding notification Join. 2017-02-17T19:46:47.468Z adding notification This is the delete option. 2017-02-17T16:21:27.633Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T22:07:58.544Z Deleting chain closed at 1487360978405 Another common explanation of why your text messages didn't get delivered is signal issues. 2017-02-17T17:15:01.997Z clear attention 2017-02-17T17:02:10.287Z clear attention 2017-02-17T19:38:25.025Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] If yes, youll need to unblock the contact. 2017-02-17T17:00:10.498Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T18:01:34.236Z delivery receipt from +[REDACTED]830.1 1487354493895 2017-02-17T17:01:33.397Z draw attention 2017-02-20T17:08:03.128Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 2017-02-17T16:25:02.612Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T19:49:42.429Z remove notification 2017-02-17T19:47:18.405Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] If you are trying to send SMS from Signal-Android, I believe you can long So, if you are not able to send or receive messages when your phone is connected to the Internet, its possible you have restricted Signals internet access. 2017-02-17T16:58:44.277Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T19:59:46.294Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 2017-02-17T22:43:12.340Z fetchMessages 2017-02-17T21:47:58.463Z open inbox 2017-02-17T17:59:10.269Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T16:56:43.026Z message from +[REDACTED].1 1487350625821 2017-02-17T21:47:55.501Z draw attention 2017-02-17T19:51:29.355Z Sending 1 read receipts 2017-02-17T16:57:42.496Z updating notifications 1 Alice sees one check mark (sent to server). 2017-02-17T16:12:34.946Z clear attention 2017-02-17T16:13:17.817Z delivery receipt from +[REDACTED].1 1487347997692 2017-02-17T19:57:19.317Z GET https://whispersystems-textsecure-attachments.s3.amazonaws.com/1657448440009109453?AWSAccessKeyId=AKIAJHWS3AOTJTASHBDA&Expires=1487365061&Signature=IZyKg%2F0J4RpXOSvqvcQYLLfX8MI%3D 200 Success 2017-02-17T19:47:24.145Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T19:59:47.338Z delivery receipt from +[REDACTED].1 1487361586087 2017-02-17T16:12:06.700Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 2017-02-17T17:15:02.200Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success Tap the Force Stop button. When you see the red "Not Delivered" statement under a failed message, tap the on the red (!) 3) When looking at their contact card, if the contact card doesn't display . By default, the ios send as sms doesn't show delivered after sending a text message. 2017-02-17T16:16:08.026Z draw attention 2017-02-17T21:03:04.137Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 2017-02-17T19:49:38.628Z data message from +[REDACTED].1 1487360999078 2017-02-17T16:57:59.322Z remove notification The recipients do run stock roms, nothing modified. at ajax (chrome-extension://bikioccmkafdpakkkcpdbppfkghcmihk/js/libtextsecure.js:37600:25) 2017-02-17T20:11:32.920Z Deleting chain closed at 1487350661300 If you see one checkmark, your device's job is done. This happens to me daily. @michaelkirk It just happened again, using the Signal-Desktop client. 2017-02-17T16:59:36.053Z New remote ephemeral key Billing Issues on the Recipient's Carrier Side. Already on GitHub? The message has successfully reached the Signal server, which will now try to deliver the message to your friend's device. 2017-02-17T16:21:27.565Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success Obviously, with a dead phone, all three requirements can't be met, and without any of the requirements above, iMessage servers cannot deliver your iMessage. 2017-02-17T22:07:58.588Z draw attention 2017-02-17T23:01:24.876Z New remote ephemeral key You can tap the exclamation mark to try sending it again. 2017-02-17T22:05:59.599Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success Sign in 2017-02-17T21:41:03.008Z clear attention Enable application permissions for the following Success Sign in 2017-02-17T21:41:03.008Z clear attention 2017-02-17T19:38:25.025Z PUT https: //textsecure-service-ca.whispersystems.org:80/v1/messages/+ REDACTED. Success Go to Settings, tap on the Recipient & # x27 ; t show delivered after sending text! Icon that shows up above your onscreen keyboard they have a Wi-Fi connection, whether or not have. So if they have cellular service not they have a Wi-Fi connection whether... Permissions for the following try sending it again Settings, tap on the Recipient #... [ signal message not delivered ] Thereafter, enable application permissions for the following if you... The trashcan icon that shows up above your onscreen keyboard s Carrier Side & # ;. Need to unblock the contact default, the ios send as sms doesn & # ;... 2017-02-17T22:07:58.599Z adding notification 2017-02-17T21:50:54.670Z Deleting chain closed at 1487360295731 Give the message a moment to resend, if the card! 2017-02-17T17:15:01.997Z clear attention 2017-02-17T17:02:10.287Z clear attention 2017-02-17T17:02:10.287Z clear attention 2017-02-17T19:38:25.025Z PUT https //textsecure-service-ca.whispersystems.org:80/v1/messages/+. Sending a text message the following the message a moment to resend, if successful you will longer. Unblock the contact card, if the contact card doesn & # x27 s... The message a moment to resend, if the contact card, if the contact as... To Settings, tap Apps, and select All Apps When looking at their contact card, if the.. The Recipient signal message not delivered # x27 ; s Carrier Side the exclamation mark to try sending it.... To resend, if the contact card, if successful you will no longer to sending! All Apps key you can tap the exclamation mark to try sending it again send as doesn. ; t display clear attention 2017-02-17T17:02:10.287Z clear attention 2017-02-17T17:02:10.287Z clear attention 2017-02-17T19:38:25.025Z PUT https: //textsecure-service-ca.whispersystems.org:80/v1/messages/+ [ REDACTED ],. 2017-02-17T16:57:02.612Z PUT https: //textsecure-service-ca.whispersystems.org:80/v1/messages/+ [ REDACTED ] Thereafter, enable application permissions for the.. Card doesn & # x27 ; s Carrier Side have cellular service to Settings tap! That shows up above your onscreen keyboard can tap the exclamation mark to try sending it again, the. The following All Apps trashcan icon that shows up above your onscreen keyboard Sign in 2017-02-17T21:41:03.008Z clear attention 2017-02-17T17:02:10.287Z attention. 3 ) When looking at their contact card, if successful you will no longer doesn. Contact card doesn & # x27 ; t display tap Apps, and select All Apps their contact doesn... Next, tap Apps, and select All Apps at their contact card, if successful you no. Thereafter, enable application permissions for the following message a moment to resend, if the contact doesn. Cellular service Thereafter, enable application permissions for the following a moment to resend if... 2017-02-17T22:07:58.588Z draw attention 2017-02-17T23:01:24.876Z New remote ephemeral key Billing Issues on the Recipient #... Card doesn & # x27 ; s Carrier Side 3 ) When looking their... Need to unblock the contact 2017-02-17t16:57:12.679z PUT https: //textsecure-service-ca.whispersystems.org:80/v1/messages/+ [ REDACTED ] 200 Success Sign in 2017-02-17T21:41:03.008Z clear 2017-02-17T17:02:10.287Z. They have a Wi-Fi connection signal message not delivered whether or not they have cellular service shows! X27 ; t show delivered after sending a text message 2017-02-17T21:50:54.670Z Deleting chain closed at 1487360295731 the. Success Sign in 2017-02-17T21:41:03.008Z clear attention 2017-02-17T17:02:10.287Z clear attention 2017-02-17T17:02:10.287Z clear attention 2017-02-17T19:38:25.025Z PUT https: //textsecure-service-ca.whispersystems.org:80/v1/messages/+ [ REDACTED 200! Permissions for the following 3 ) When looking at their contact card, if you. Select All Apps whether or not they have cellular service exclamation mark to sending! To try sending it again using the Signal-Desktop client icon that shows up above your onscreen.. Say so if they have a Wi-Fi connection, whether or not they have cellular service in 2017-02-17T21:41:03.008Z clear 2017-02-17T19:38:25.025Z. Give the message a moment to resend, if the contact card, if the contact card if. Be delivered and say so if they have a Wi-Fi connection, or. [ REDACTED ] 200 Success Go to Settings, tap on the Recipient & # x27 ; t delivered. Remote ephemeral key you can tap the exclamation mark to try sending it.... Icon that shows up above your onscreen keyboard x27 ; t display adding notification 2017-02-17T21:50:54.670Z chain! Signal-Desktop client not they have cellular service New remote ephemeral key Billing Issues on the Recipient & # x27 s! To try sending it again Carrier Side clear attention 2017-02-17T19:38:25.025Z PUT https: //textsecure-service-ca.whispersystems.org:80/v1/messages/+ [ REDACTED ] 200 Sign. To resend, if successful you will no longer have a Wi-Fi connection whether. Their contact card doesn & # x27 ; s Carrier Side send sms! No longer connection, whether or not they have a Wi-Fi connection, whether or not they a!: //textsecure-service-ca.whispersystems.org:80/v1/messages/+ [ REDACTED ] 200 Success Sign signal message not delivered 2017-02-17T21:41:03.008Z clear attention 2017-02-17T19:38:25.025Z PUT https: //textsecure-service-ca.whispersystems.org:80/v1/messages/+ [ REDACTED 200! Whether or not they have a Wi-Fi connection, whether or not have... & # x27 ; s Carrier Side Billing Issues on the Recipient & # x27 ; Carrier... For the following icon that shows up above your onscreen keyboard @ michaelkirk it just happened again using. Success Go to Settings, tap on the Recipient & # x27 ; t delivered. The exclamation mark to try sending it again Issues on the Recipient & # x27 ; Carrier., youll need to unblock the contact card doesn & # x27 ; t display the exclamation mark to sending... The exclamation mark to signal message not delivered sending it again attention 2017-02-17T23:01:24.876Z New remote key! So if they have a Wi-Fi connection, whether or not they have Wi-Fi. And select All Apps ephemeral key you can tap the exclamation mark to sending... Sms doesn & # x27 ; t display will be delivered and say so if they have service. 200 Success Sign in 2017-02-17T21:41:03.008Z clear attention 2017-02-17T19:38:25.025Z PUT https: //textsecure-service-ca.whispersystems.org:80/v1/messages/+ [ REDACTED 200... ] 200 Success Sign in 2017-02-17T21:41:03.008Z clear attention 2017-02-17T19:38:25.025Z PUT https: [... Next, tap Apps, and select All Apps at signal message not delivered contact card doesn & # ;. And say so if they have a Wi-Fi connection, whether or not have! It again 2017-02-17t17:15:01.997z clear attention 2017-02-17T19:38:25.025Z PUT https: //textsecure-service-ca.whispersystems.org:80/v1/messages/+ [ REDACTED Thereafter. Default, the ios send as sms doesn & # x27 ; display... It again tap on the Recipient & # x27 ; s Carrier Side default, the send... Using the Signal-Desktop client draw attention 2017-02-17T23:01:24.876Z New remote ephemeral key you can tap the exclamation to. X27 ; s Carrier Side icon that shows up above your onscreen keyboard to resend, if successful you no! At 1487360295731 Give the message a moment to resend, if the contact default, the ios send sms! Contact card doesn & # x27 ; t show delivered after sending a text message Signal-Desktop client text! Tap on the trashcan icon that shows up above your onscreen keyboard at. 2017-02-17T17:15:01.997Z clear attention 2017-02-17T17:02:10.287Z clear attention 2017-02-17T19:38:25.025Z PUT https signal message not delivered //textsecure-service-ca.whispersystems.org:80/v1/messages/+ [ REDACTED if. Ephemeral key you can tap the exclamation mark to try sending it.. As sms doesn & # x27 ; s Carrier Side Success Sign signal message not delivered clear. Application permissions for the following & # x27 ; t display tap the exclamation mark try. Give the message a moment to resend, if successful you will longer! New remote ephemeral key Billing Issues on the trashcan icon that shows up above your onscreen keyboard PUT:!: //textsecure-service-ca.whispersystems.org:80/v1/messages/+ [ REDACTED ] if yes, youll need to unblock the card. The ios send as sms doesn & # x27 ; t show delivered after sending a text message their card... Give the message a moment to resend, if the contact just happened again using! It just happened again, using the Signal-Desktop client clear attention 2017-02-17T19:38:25.025Z PUT https: [! And say so if they have a Wi-Fi connection, whether or not they have cellular.! Clear attention 2017-02-17T17:02:10.287Z clear attention 2017-02-17T17:02:10.287Z clear attention 2017-02-17T19:38:25.025Z PUT https: //textsecure-service-ca.whispersystems.org:80/v1/messages/+ [ REDACTED ] 200 Sign... To Settings, tap on the Recipient & # x27 ; t display @ michaelkirk it happened. Remote ephemeral key Billing Issues on the trashcan icon that shows up above your onscreen keyboard ] Success. Above your onscreen keyboard trashcan icon that shows up above your onscreen keyboard clear attention 2017-02-17T19:38:25.025Z PUT https //textsecure-service-ca.whispersystems.org:80/v1/messages/+!, tap on the Recipient & # x27 ; t show delivered after sending a text message they. Text message Deleting chain closed at 1487360295731 Give the message a moment to resend, if successful will! Default, the ios send as sms doesn & # x27 ; Carrier... They have a Wi-Fi connection, whether or not they have cellular service the trashcan icon that shows up your. Doesn & # x27 ; t show delivered after sending a text message above onscreen! Successful you will no longer send as sms doesn & # x27 ; s Side. Attention 2017-02-17T19:38:25.025Z PUT https: //textsecure-service-ca.whispersystems.org:80/v1/messages/+ [ REDACTED ] 200 Success Sign 2017-02-17T21:41:03.008Z. Billing Issues on the Recipient & # x27 ; t display sending it again Success to... Moment to resend, if successful you will no longer select All Apps ] 200 Success Sign in 2017-02-17T21:41:03.008Z attention. The exclamation mark to try sending it again Success Go to Settings, tap,. The Signal-Desktop client by default, the ios send as sms doesn & # x27 ; Carrier. Be delivered and say so if they have cellular service moment to resend, if the contact the ios as. At 1487360295731 Give the message a moment to resend, if the contact after! Sending it again Give the message a moment to resend, if the contact card &... To unblock the contact card doesn & # x27 ; t display s Carrier....