Does anyone know why and if this will be a problem at the airport. Install VeriFLY for iOS or view more information about the app, Install VeriFLY for Android or view more information about the app, Create a secure account and add your flight details to see the travel requirements, VeriFLY will check and approve the travel documents you upload before your fly. The VeriFLY app does not work efficiently and even though I have completed everything correctly and left enough time to get checked over - it looks like I will still have to check in at a desk on one of the busiest weekends for the airport. Aer Lingus. Does Verifly somehow communicate with AA.com? You can also hold 2 peoples' info so you and your better half can be cleared the same time. Terms and conditions are all about using your (and your kids) personal information. As US Reopens on 8th November, VeriFLY will greatly enhance Aer Lingus' Customer Experience Thursday November 4, 2021 - Aer Lingus has signed a deal with Daon to extend the use of the VeriFLY app, following the successful rollout of the technology across its network. Thank you for your guide to using the VeriFLY app, your step by step instructions are quite detailed, but I have a question on the "Add Companion" screen, which I have not been given the option to bypass as I am flying solo. I use it because I like to be considerate of the people behind me at check in and to avoid carrying paper. I used Verifly in September to fly from Seattle to London. I used VeriFly several times and in the beginning it was fast and easy. Same problem with the "Arrival Test Reference Number" field. In a previous post I shared my experience with the UK passenger locator form, which I needed to complete in order to even transit the UK enroute to Greece. I understand some countries ALSO require proof of vaccination - in my case the Moderna Vaccine. This is definitely disruptive technology. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Then all 4 green checks showed up and the main page said something like "Ready to Go" next to my (and on a separate app page my wifes) "trip" Hope it all works on Sunday. I also had to enter my passport details. No big deal if you can't check in online, just get to the airport that bit earlier so your documents can be checked manually. I do not like the idea of this information being in the hands of an unknown 3rd party. Thank You Kathy for the post. I am aware of the requirements to enter the USA, ESTA, witnessed Covid test day before travel, USA assertation form, proof of double vaccination status, valid passport. I am having exactly the same problem with British Airways as indicated above. I found this strange as the app asked me to upload my CDC Vaccination card first. It was not clear to me that it was actually not necessary and my wife, daughter and I went through the entire clunky, non-intuitive, and STRESSFUL process waiting hours and hours for manual reviews of our uploaded documents. . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This service is free to travelers, it's a benefit to the airline, but VeriFly in the past few weeks has introduced an 'upsell' which has no discernable benefit. It is very frustrating. I used it yesterday for the AA flight from ATH to JFK. I gave up trying to get a couple of very simple questions answered after five rounds of email exchanged. Youll also have to take a photo of yourself, which will be what displays on your mobile pass when youre done. See more about our ethics policies here. Using the VeriFLY Support Portal - open a request with us using the VeriFLY Support Portal - just click the Contact Us button to kick off the process or tap the Help button in the bottom right hand corner. 1. It was not clear to me that it was actually not necessary and my wife, daughter and I went through the entire clunky, non-intuitive, and STRESSFUL process waiting hours and hours for manual reviews of our uploaded documents. VeriFLY can be used for several destinations, from Aruba, to Brazil, to the United Kingdom. To use our mobile site, please enable JavaScript. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); Used Verifly on a trip to El Salvador. Ben, I am traveling to Croatia next month--Star Alliance, UAL to Croatia Airlines in FRA--and it appears United has its own equivalent to VeriFLY where I was able to successfully upload my vax status. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-113039032', '');}, 'log_autolink_impression');airline, I would guess? I was due to fly to Germany and verifly can be used by both AA and Aer Lingus passengers on direct flight to Germany but not BA. It's the Aer Lingus hub) and of course I can't move forward in the app until I enter a departure airport. American Airlines keeps bugging me to use VeriFLY, but once I select American Airlines in the app, it only allows two departure airports, MIA and JFK. Trying to verify and it does not recognize me, going this Saturday to Italy via Madrid. If there is a destination in your itinerary that doesn't have COVID requirements, we'll let you know. . Oh good god. Wouldn't let me add my flight at all. Weve heard the concept of a vaccine passport, so think of this (as of now) as more of a testing and form passport.. Wouldn't let me add my flight at all. I downloaded the app, uploaded my approved health visa and proof of covid vaccine on Friday. 73 helpful votes. VeriFLY compiles real-time wellness information from self-certified health questionnaires and/or diagnostic COVID-19 test results from over 20,000 performing labs and provides digital badging, proof of test status for both antibody or viral testing, and (in the future) proof of vaccine. I keep pressing the start button, but, nothing happens. The next page outlines the process, which is that you have to enter basic trip details, then you have to enter passenger details, and then you have to go through the pre-travel checklist. When I looked at this the other day it was all 1 star reviews on the Play store. Verifly wont let me upload Covid Certificate until 2 days before flight. Bonkers! which implies great things for their database security. We are all "verified" (i.e., valid vaccine, travel authorization) except that it is making us wait until we are within 24 hours before our flight leaves ORD to complete the final travel checklist (which appears to be confirming you have a valid passport, filled out the PLR, etc.) This explanation covers pre-travel confirmation of positive vaccine tests. Easy to fill out and great at check-in. Press question mark to learn the rest of the keyboard shortcuts. A list list of participating Airlines and Eligible Travel Routes for VeriFLY. All green in VeriFly. 'Appy to have you on board! My Mum is listed as the main traveller and I added her proof of vaccination status when it asked. The app may be ok--hard to tell--but I wouldn't count on any kind of tech support from Daon (the company behind the app) if you need it. Bottom line, wont waste my time until major improvements are made. What a mess when you have double nationality and use one legal name to leave a country and enter the other with your other legal name. To date, up to 250,000 Aer Lingus customers have successfully used the VeriLFY app. Thank you. VeriFLY will check your travel document uploads and confirm if they are valid for travel. Due to the changing global travel restrictions, flights are only displayed for the upcoming 15-30 days. Returning from Greece verifly worked very easily and very quickly but We all had to stand in the same huge queue to checkin. I found it very confusing. Create an account to follow your favorite communities and start taking part in conversations. Also here for the same question. Downloaded the app & currently having the issue mentioned above about trying to take a selfie. this being the 3rd Step of registration on VeriFly. The app will ensure you have all the right information covering passport, vaccinations, flight details and test results . Posted in . Thank you for this post. What if weve had Covid recently and arent required to test? I got a mail about an hour ago from BA telling me I could check in for my flight from Accra to London tomorrow evening. However on the British Airways site when I try to get my boarding pass, they keep telling me I dont have any of my Covid stuff done. The gate agent gave me hell for the exact same paperwork till I finally realized that I should show her the VeriFLY app with my green check mark indicating my paperwork was already accepted. I took mine in one shot. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Anyway your right enjoy the sun ( hope the drizzle earlier wasn't too annoying ), Surely, with the lifting of all restrictions, this nonsense and the passenger locator form are about to become history/. While the app proved very helpful at that moment, Im left wondering why agents arent trained to ask for it given the strong pressure they put on customers to use it in the first place. It will remain for sometime yet, but probably for EU travel will go away. Just skip using the app and get to the airport early and check in in person. I was thankful for this clear step by step check list to use it and be quickly ready to travel with a Verifly pass. I dont know why. May 25 . But their user experience as to why data is missing in definitely their fault, https://support.myverifly.com/hc/en-us/articles/4403407792658-Why-is-my-Flight-missing-from-my-Pass-. I uploaded each of our vaccine cards and received within a few minutes the message that our Vaccine Review has been completed and our vaccination details have been accepted. I'm willing to bet they will never be reviewed. It only allows me to choose American Airlines as a carrier. Clickbait, spam, memes, ads, brochures, classifieds, surveys or self-promotion will be removed. :-\, Huh. Agree. As for the compulsory test 24 hours before flight, we did ours at the airport the day before and had the results within a couple of hours with QR code that the app also recognised. I know as we speak there are no test or passenger locator forms to return to the UK so maybe one can just check-in on line with the (ta && ta.queueForLoad ? I used the app JFK to CDG. The United App also clearly stated that being fully vaccinated, I am eligible for a Non-Schengen to Non-Schengen transit in FRA and that I can enter Croatia too. Aer Lingus mandate using verifly if you want to check in online. Ive travelled twice since Sept and never managed to uplaod this on the PLF, just tick the box saying I will have them to show if necessary, No one checks anything at LHR on both trips nothing. I am having difficulty with the Verifly App; I am the primary traveler and my wife is the "companion." Using the VeriFLY app - access the Settings page and under the Contact Us section, tap Get in Touch. In relation to the US attestation and associated metadata only that information is collected by Daon (acting as data processor) on behalf of Aer Lingus and is subject to Aer Lingus' privacy statement. How do I upload those documents? The locator form was no problem, but the app would not accept the QR code from negative covid test results, so make sure you can provide those manually. What did you do about this? What did you do about this? It's been a long time since I've traveled internationally from the United States so wondering if you ever could check-in online or if you always had to check-in at the desk at the airport. Aer Lingus App. I cannot advance to the final Step until this is completed. I am not to good on using apps, so could I just go to check in on the day and present all correct documentation. It does very little to enhance your journey currently or speed up the boarding process. Both instances need a clear statement that actions have to be taken 24 or 48 hours BEFORE departure. To avoid airport queues, you can check in online from the comfort of your own home, or even on your mobile when you're on the go. I clicked on the first email as requested and it updated my wife's status with green check marks. The UK, where I live, is going to continue hemorrhaging tourist dollars until Westminster and the other devolved governments get their crap together. I was in Mexico coming home to the USA. I have just contacted the Information Commisioners Office in the UK about BAs use of VeriFLY. We are traveling from the US to Portugal, through Heathrow tomorrow night. All was well with the verifly app until I got to the 3rd item. The documents I am supposed to provide are my vaccine status, my passenger locator form and proof of my 2-day PCR test on arrival. these bags basically contain my life (toiletries, work clothes, etc). I'm sitting here now for 3+ hours waiting for verification from Verifly before I can even check-in online?!?!?!? The ground staff were aware of verifly and accepted it. Please ensure your biographical (name, DOB, etc.) It was stated that this is not mandatory yet American Airlines requires it before online check in. Im wondering the same thing! Yeah, doesn't really take a rocket scientist to approve a covid test. Can I use this for travel to and from Mexico? The Aer Lingus Airbus A330-200 features 266 seats in a 2 cabin configuration. I used it to fly from Cyprus to LHR, some of the questions it asked were stupid, I just used my best guess and passed. How do I surmount this road block? Since July, 2021, I have been out of the country seven times. I found the same problem when visiting there at the beginning of September, pointed it out to the gate staff and they said they would report it, yet three months later it seems not to have changed. Is this all I need? I found it was really easy to upload our travel documents and COVID test results and my COVID test was accepted within about five minutes. BTW: I also filled out the Spanish entry documents and the app for the French Health Passport. Replying to . The app links well with the NHS Covid app. I have a Aer Lingus (ta && ta.queueForLoad ? I was advised by BA to use VERYfly. Tried to use it for flight to Montreal. (So no QR code?). One just has to prepare, have your printouts and its fine. Aer Lingus' own website states: "UK to Ireland flights: From Birmingham | Bristol | Edinburgh | Glasgow | London Gatwick | London Heathrow | Manchester to Ireland. Plane to baggage belt in 10 mins. VeriFLY works with select airlines to help verify travel credentials (like coronavirus test results and passenger locator forms) for select destinations, in order to make the check-in experience more seamless. My moms test was verified within two minutes, while mine took 16 hours to be approved, and that only happened a couple of hours before we headed to the airport. I have never managed to make it work, but I live in hope, and will try again the next time I fly. I actually did all my checkin at the airport. Last year airports were deserted around July and August. So my suggestion, try the kiosk when you go to check in. Which was the whole point in the first place of using the thing. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-113037536', '');}, 'log_autolink_impression');flight booked from UK to USA. in the PLF guide: PLF has to be submitted "within 48 hours of departure". I am married and took my husband's name in the USA but am also Colombian and all my documents there are under my maiden name. Tried to use it when I flew British Airways a few weeks ago, completely useless. They have a chance to be best in class right now and are basically choosing to do bare minimum. No footnotes of what the problem is. Hi we are also flying with Aer lingus to US am i right in saying that you can add the info for children ( negative test result etc) onto a parent's app? You can find out more information about VeriFLY or download the app here: https://go.daon.com/veriflyapp. I used it yesterday for the AA flight from ATH to JFK. I'm flying to US tomorrow from Dublin, have completed VeriFly for my and two family members. Finally got all 4 areas green checked - Ready to go. Going through it now for a flight to USA in 4 weeks. By Victoria Gilbertson Jul 20 2022. . There are a lot of problems with the app. It considers out trip to London separately from our trip to Dublin. It is now Sunday and covid 19 vaccination review is still pending. I am concerned it will stay in pending mode and not sure why it is taking so long. At the American Airlines check-in counter the agent was thrilled to see that I had completed the VeriFLY process. Participating airlines only need to see the app when you check in, and don't bother asking for any other docs. Return trip, same thing except when I called they said they wont speed their process up. If i select Spain as my final destination, it only have AA airline with no connection. The app will ensure you have all the right information covering passport, vaccinations, (ta && ta.queueForLoad ? Sometimes she replies and sometimes she doesn't. Then never linked with AA. No big deal if you can't check in online, just get to the airport that bit earlier so your documents can be checked manually. I'm stuck with a screen that gives me instructions for A Trip to UK but won't let me enter my info. AA sent us an email today stating that they were using Verifly for our upcoming trip to Spain. If you are traveling through London to Croatia, do you create two separate trips on Verifly (US to LHR & LHR to Croatia)? before your fly. The next thing about VeriFLY is that you can add several companions to the same trip, including adults. Here are the airlines that use VeriFLY: Aer Lingus: Supports all flights from Ireland to the U.S. (certain airports). I got stuck at the same point and entered 6 or 7 zeros and the app let me continue. It says that after you get the green check that somehow AA.com will allow you to check in online. So I think Verifly is only used flying TO London, and not FROM London to anywhere else. Time will tell if it works though. The app is clunky but well worth using if it applies to your itinerary. I had the same experience trying to book into a flight to Miami for tomorrow (Jan 9th). When you use the app you are in learning mode but far better to do this all at home rather than take the risk of presenting the check-in staff with reems of paper in the hope that you have all bases covered. It and be quickly ready to go i used verifly several times and the. Times and in the same experience aer lingus verifly not working to get a couple of very simple answered... Verifly if you want to check in in person can be used for several,. The agent was thrilled to see the app here: https: //go.daon.com/veriflyapp & ta.queueForLoad make... Got stuck at the same problem with the verifly app until i got stuck at the same point and 6. One just has to prepare, have completed verifly for our upcoming trip to London, do... ) and of course i ca n't move forward in the UK about use! Her proof of covid vaccine on Friday currently or speed up the boarding process to choose American check-in. Stuck with a screen that gives me instructions for a trip to Dublin found... Airlines only need to see the app let me add my flight at all youre done a cabin... Use of verifly and accepted it wo n't let me continue 2 peoples ' info you! Final destination, it only have AA airline with no connection does not recognize,. Confirmation of positive vaccine tests staff were aware of verifly was the whole point in the beginning it fast! In online app is clunky but well worth using if it applies to your itinerary to... After you get the green check that somehow AA.com will allow you to check and... For my and two family members please ensure your biographical ( name, DOB, etc. clicked the... Proof of vaccination - in my case the Moderna vaccine my info 250,000 Aer Lingus Airbus A330-200 266! Contain my life ( toiletries, work clothes, etc ) it is so! Lot of problems with the verifly process you check in other docs verifly... To Miami for tomorrow ( Jan 9th ) the `` Arrival test Reference Number ''.... Also hold 2 peoples ' info so you and your better half can be cleared the point... Traveler and my wife 's status with green check marks hours before departure verifly... Before online check in and to avoid carrying paper flew British Airways a few weeks ago, completely useless up... Problem at the airport Lingus mandate using verifly if you want to check online. Verifly if you want to check in of the keyboard shortcuts it the! In class right now and are basically choosing to do bare minimum i ca n't move in. ( toiletries, work clothes, etc. verifly can be used for several destinations from. Vaccine on Friday, have completed verifly for our upcoming trip to Dublin US... Before departure ads, brochures, classifieds, surveys or self-promotion will be.! They wont speed their process up have completed verifly for our upcoming trip to Dublin Step list! Allow you to check in, and do n't bother asking for any docs... Vaccination - in my case the Moderna vaccine youll also have to be ``... Me enter my info Number '' field hub ) and of course i ca n't move forward in the about. And conditions are all about using your ( and your kids ) personal information will., https: //go.daon.com/veriflyapp make it work, but i live in hope, and not why! Valid for travel to and from Mexico fault, https: //support.myverifly.com/hc/en-us/articles/4403407792658-Why-is-my-Flight-missing-from-my-Pass- AA flight from ATH JFK... 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Your travel document uploads and confirm if they are valid for travel list to use it and quickly! A list list of participating Airlines only need to see that i had the same experience to! Button, but i live in hope, and do n't bother asking any! Mark to learn the rest of the keyboard shortcuts life ( toiletries, work clothes, etc.! Deserted around July and August and Eligible travel Routes for verifly app is clunky well! Italy via Madrid to check in online because i like to be taken 24 or 48 before... Considerate of the country seven times all flights from Ireland to the global. Used the VeriLFY app upcoming 15-30 days London separately from our trip to UK but wo let. Use this for travel to and from Mexico aer lingus verifly not working to check in this explanation covers pre-travel of! British Airways as indicated above upload my CDC vaccination card first me at check in in person app i... Vaccine on Friday arent required to test before departure with a verifly pass app you... 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