Automated messaging can save you HOURS every day! Finding the answers to these questions isnt difficult, but getting any kind of new tool set up can be time-consuming. You wont want to miss our [event name] tomorrow at [time]! Here is a link to some videos on how to operate the car. Here are some of our customers favorite functionalities concerning automated messages: Automating communication with your guests is a huge step toward managing your fleet in a more passive and efficient way. If you run a red light that takes your picture, you will have to pay a hefty fine and the traffic violation will go on your personal driving record. Turo Messaging and Communication After making a booking request, Turo will send the information along to the host and will notify you of any response they may issue. Dont forget about the staff meeting at [time] in [room]. Hi ( HN ), We are really looking forward to staying ( CN) and exploring the city. [Percentage] off all [product or service]. Redeem here: [link]. The car will be clean. Renters select from the listings in the desired area and put in a request with hosts, who then approve it. For me, my car is an electric hybrid, so it has AMAZING gas mileage. It should clearly confirm and clarify what your subscriber signed up for, as well as provide instructions on how they can opt out. Please upload a picture of your valid driver license to the Trip photos section of this trip on Turo as well. These charges will be billed to my Tesla account directly and ill ask for reimbursement after trip. Building a strong foundation Thorough listings show up higher in search rankings and attract more guests. Turo has a very user-friendly app that can be used to book, modify, and update your rental. Whats holding you back from upgrading your free trial right now? To contact a host via Turo messaging, log onto Turo, open the Trips tab, and choose the booked trip you have a question about. The Turo insurance costs are based on two factors: A) How much coverage you choose, and B) How much money you make from your vehicle. Youll receive VIP deals no one else gets! 3. The car is not equipped with a toll pass. Dont forget about [event] starting at [time] tonight at [location]! You can also call (Insert #) to confirm arrival. The daily message load on Turo can be overwhelming. Next time shoot me a message and Ill offer you a discount!. The price and your first image are the things that will initially grab a potential buyers attention. Responsiveness is critical to confirming reservations before they move on to the next host. Automated messaging can save you HOURS every day! Turo allows private, off-platform transactions for damages, allowing rentees to scam unsuspecting customers with the argument that going through the company is going to cost them much more. Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Hope to see you there! It is your responsibility to pay for all fees associated with the ticket, tow, and storage. Because we so appreciate you and we know saving money makes you feel good inside! That kind of repeat loyalty creates more consistency and reliability for your business and is usually the backbone of your revenue. Dunning, the process of contacting customers to collect payment, is never fun! Go through the approval process Start sending mass text alerts to your entire list today! Wed love to get in touch and see how we can serve you! With that said, I send a simple update an hour before the return: I will be at ADDRESS FOR RETURN at SPECIFIC TIME, but if you are running a little late no need to extend the rental, just let me know when you plan to arrive and Ill meet you then.. Our scheduled messages are: 100%. https://carsync.io. I wanted to check in to see how youre liking your new [product or service]? Double check all the fillable fields to ensure full . Both parties will also. SEATS ARE RUNNING OUT! When they arrive I do a simple, quick introduction to the car. turo host message templates Responsiveness is critical to confirming reservations before they move on to the next host. Now you will get alerted every time we have a deal so you don't miss out. The. Try a free test account today: [link]. If the three names dont match, please contact Turo, (415)965-4525, to update your account info to avoid delays and/or problems at pickup. Optimize your settings This way, you, as a vehicle owner, can enjoy the convenience of a vehicle without heavy rental fees. If the request doesnt meet your criteria, it will be left to you to review it. Any questions or concerns I can help you with? Take it on weekends or just run to the store. If it is high end, if it has lots of seats, a sunroof, OnStar, figure out what the unique differentiator is and highlight it. And the shortage of car rentals in Hawaii made it the perfect opportunity to test it out. Don't drive the car out of the United States (i.e. I just returned from Hawaii and survived the car rental "apocalypse" with the help of a startup car-sharing service called Turo. Add to cart. Sending text reminders can help get more people to show up. Initial Booking Confirmation Template: Hello thanks for booking with me! Lets make a DEAL - [percentage] off any purchase this weekend! Your [webinar or other event] starts in T minus [length of time]. Creating a captivating greeting message can be a daunting task . And to turn on the car and operate the car I have attached a link with some video tutorials. What could we have done to keep you around? Heres the link to join: [link], Nows the time! I think the reminder of yeah this is a business, but I'm not the CEO . Step 2: Navigate to the "Text Message Templates" Tab Once your account is set up, you can navigate to the Text Message Templates tab. Make sure you follow us on IG [@Instagram handle or link]. It's often said that communication is key. Welcome to the [business name] family! What is one thing we could do to better serve you? The Total miles included on Turo is the limit for your entire trip. If the answer isn't what you were hoping for, you can cancel the booking request. Almost overnight, copy-pasting pre-written messages turns into a time-consuming process that no longer works. Its time to finish up whats in front of you because our [event] starts in [period of time]! [Business name] will be closed on [day] due to [reason]. There are free slower chargers you can use, and can try to find them at plugshare.com. Smoking is NOT optional so lets try to leave this car smelling good for other guests. Once inside the trip page, you'll see a Message tab you can open to write a message to your host. Please inform us of the details of the accident and share all relevant documents. Powerful Analytics Analyze fleet metrics and market indicators. They are communicating with a human after all, not a robot so if they mention they have kids, for example, speak directly about your car being child-friendly. FLASH SALE! Heres the link to shop: [link]. Imagine not worrying ever again about missing to send a message!? [Percentage] off! Nothing hurts a businessperson quite as much as losing a customer. Heres the link to purchase: [link], Any questions I can help clear up for you as youre testing out your free trial? Turo also places limits on the vehicles they are willing to list. The car will only have the adapter NOT the full charger, please ask for the charger if you need it. However, service animals specifically trained to aid a person with a disability are welcome. Youve earned [number] loyalty stars which means you get a FREE [insert reward]. Catch that time-bird before it flies away, making your life just a little less hectic, and boosting your sales and revenue in the process! Canada or Mexico). Here's how you can add additional drivers without an additional charge: https://support.turo.com/hc/en-us/articles/203990880-Are-my-passengers-allowed-to-drive-How-do-I-add-a-driver-. Be one step ahead of your competition. :). [Link], Hi there! Turo Go Digital is accessible to a broad range of year-make-model options. Your welcome email should be informative, clear and actionable. If you think you will not be able to return the car by your scheduled end date and end time listed on Turo, please use the Change trip and Change trip length options to extend your trip before it officially ends. Automated and scheduled messages for Turo are now available in CarSync! Unlike traditional car rental reservations that can be quickly made online, with Turo, often there is a lengthy dialogue with guests prior to booking. We appreciate you and want to give you a FREE [item] as a thank you. Purchase here: [link], Text club exclusive - [percentage] off everything! Happy shopping! Automate any workflow Packages. They will likely message you. Reply STOP to unsubscribe, Welcome to [business name]s VIP Text Club. Then click "Create a Message Template" on this page. Manage messaging across MULTIPLE ACCOUNTS right in the palm of your hand! ALERT - Offices are closed [today, tomorrow, or a specific date] due to the inclement weather. We want you back SO BAD that were going to give you [percentage] off just for returning! We noticed your free trial period is up. Once you are in front of the car please call me or text me and I will verify your identity by either sending me a selfie with your drivers license and the car in the background or video call so you can show me your drivers license. Thanks for your interest in [product or service]! Thanks for choosing us! Our [webinar or other event] is today at [time]. What better way to drive customer engagement with your promotions than texting them directly on their personal phones? Your preset message will then be easily accessible here from this page, or from your Send a Message page. Step 3: Copy and Paste the Message Template Now that you know how to save any of the below templates for easy access and use, heres your list of sample text messages to customers. I have OnStar, so I tell them, dont hesitate to use OnStar if you need it, even if its a non-emergency, or just call me.. Reply 'stop' to stop, Welcome to the [business name] VIP Group! Check out CarSync a FREE APP to upgrade your car sharing business! Learn UI Design Basics and Figma Fundamentals Land your dream job! Have a welcome message ready to go, saved in your notes so you can copy and paste from your phone. You will then be charged the following on Turo: If the vehicle is towed to an impound lot, it is your responsibility to retrieve the vehicle immediately. JOB GUARANTEED! Please return the car with the same amount of gas as when you pick up the car. I would love to hear about your experience and I may use it in my next post. This is easily doable with CarSyncs 100% reliable scheduled messages! If you have an economy car and live in the city, then tell them it is an affordable way to get around. If you found this helpful or interesting, subscribe for more. Go ahead and schedule a demo here: [link], Thanks for downloading our free guide! Browse our search results . Have you listed your car on Turo & Getaround? If you take a toll road, we will get a copy of the toll in the mail. I recently moved to San Francisco from Seattle Washington to roll out a new product. However, few hosts expected that getting toll reimbursements from your guests can be especially tricky. Lets try to leave this car smelling good for other guests. Introducing [new product or service]. At this point, we have surpassed 50,000 automated messages sent out weekly (Wow! Then paste them into the Message to Send content box here, give your message a name, and click Save Template.. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The only person that can pickup the car is you, the primary driver. ), and the number is growing by the day. Reply 'available' if youre able to help! To help offset the expense and learn more about peer-2-peer car sharing I am hosting it on Turo. Welcome! A warning about airport drop off is this, when paired with instant book it opens up the possibility of a renter booking a 6 pm pickup at the airport with little heads up. Is it difficult? Guest Inquiry Message template 'Thank you for booking' message template; Booking follow-up message template; Pre-stay reminder message template; Check-in details message template; First-day message template; Check-out message template If it is affordable enough, people will purchase these extras just in case and then return the car in reasonably good condition. As a thank you, please take [percentage] off your next purchase! Contact guests immediately after pick up and drop off. 3. Hi there! Please contact Turo, (415)965-4525, to get a copy of the rental contract and receive instructions on how to retrieve the vehicle. We miss you! Create an account to follow your favorite communities and start taking part in conversations. For example, guests are often annoyed when owners state they are pet-friendly or pets-considered, but after going through the trouble of contacting the owner, they find out that only certain pets or pet sizes are allowed. You can read the basic advice offered by Turo here. Tired of endlessly typing redundant messages to your guests? Stay tuned! $6.99 USD. Did you know that you can use text alerts not only to boost sales and revenue with your customers but also to help improve efficiency and communication within your own business? Lean into your unique quality and know who your likely renter is. Reply 'stop' at any time to opt out, Welcome to [business name] Alert Club! Sign up here: [link], Thanks for joining our loyalty text club! Are free slower chargers you can read the basic advice offered by Turo here contacting customers to payment... 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