They were left box - row a seats 1,2,3,4. In recent years, Ticketmaster has offered North American fans the option of registering as Verified Fans to enter a lottery to buy tickets for certain shows. They are not for me . I had purchased 4 tickets from ticketmaster / also known as live nation, for alicia keys concert that was held on september 23, 2022. Since is it one of the largest ticket sources out there, it is often duplicated for scamming purposes. So thankful! Royal czech ballet , kiri te kanawa theatre 26.11.2022. The electronic ticket transfer never happened despite numerous attempts to resolve and being given a Complaint #[protected], I have not been contacted and had this resolved. Morgan Sung is a trends reporter for NBC News Digital. If your tickets are eligible for Forward, you will see a Forward button within your order in your Ticketmaster Account on Ticketmaster.com.au (using a web browser on your device) or via the Ticketmaster App. I had purchased tickets to see a play in Los Angeles for Sunday Oct. 31 at 1PM. "If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage," Ticketmaster tweeted. Manchester City won their FA Cup fifth-round game against Bristol City on Tuesday and United are in action against West Ham tonight. #2: February 21, 2023, 1:30 PM. Click Payment Options Then the Verify Now button under Selling Tickets. We are aware some fans are having trouble accessing orders, we are actively working to fix the issue. The American Airlines reservation number is 1 [850]3874960 . How to contact Customer Service ? Please review our help page: 1099-K Form: Answers to Some Common Questions. Please contact us via email or phone. Desired outcome: Ticketmaster is the worst! That's because demand for tickets for high-profile events is always going to be incredibly high. Dave Clark. #4: ", Chris Smith said: "Just wasted over an hour trying to buy tickets online. Can I print my ticket and take a paper ticket to get in? The blue bar displays the response time, which is better when smaller. ", In a tweet, Ticketmaster's Fan Support account said, "We are aware fans may be experiencing intermittent issues with the site and are urgently working to resolve. "The fee situation has gotten the attention of the White House. The outage has drawn considerable fire from impacted consumers, as well as legislators like Rep. Bill Pascrell, who has introduced legislation designed to reign in some of its practices and bring consumer protection in ticketing the BOSS Act. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. Privacy Policy. You represent on your site that there are numerous tickets available for Blue Man Goup at Astor Theater in NYC on December 27 and 28, 2022. One ticket will win a $110 prize. Judas priest. Scroll up to find your ticket. About this app. Do not purchase the insurance it is worthless. This comment was posted by a verified customer. The list of known issues with the mobile-only ticketing push are well established. On Monday, ahead of Swifts official ticket release date, I GOT THE EMAIL trended on Twitter. We and dozens of other customers were denied entry. ET, hundreds of thousands of tickets have been sold," Ticketmaster said. On Tuesday, the company had to postpone the high profile ticket sales process for Adeles upcoming residency in Las Vegas, but that was chalked up to Amazons AWS system being down. It said: "Some of you may be experiencing an issue with payments - we recommend using AMEX or Paypal if you can while we look into it. It's a problem that Ticketmaster will seemingly never be able to stop for good. Attendees can either buy a general admission ticket or a VIP ticket. We'll call them and go through the whole waiting-on-hold rigamarole. If you want to file a lawsuit, here's how DoNotPay can help. I am frozen in the same spot in line for 2 hours. Now, it doesn't matter what I do. Servicesdown.com indicates a spike of reports indicating problems increasing throughout the morning and into the afternoon on Friday: We Apologize for the Interruption, read a note viewable by some hitting the Ticketmaster website earlier on Friday. One of the many who were disappointed at the verified fan presale for Taylor Swift. Frhbucher:in Ticket bis 30.04.2023 Thu. Same with Broncos stadium and some music venues. As always you can unsubscribe at any time. Ramzi M Was this reply helpful? 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Problems with booking, account issues and payment issues are the norm. Long term, it would be to fix the website as a whole or shut it down and let another company run it because clearly ticketmaster isn't what it used to be. Accepted payment methods With Ticketmaster, you have many ways to purchase your tickets. You will have 2 payout options when listing your tickets for sale: Debit Card ( US Accounts Only ) I had this exact same problem today! Wait for them to contact you for the next steps. Will never use them again. When I log into ticketmaster it says 'no account with this email address" Ticketmaster will never ask you to buy an Amazon Gift Card, iTunes Gift Card, money order, or any other third party gift card as a form of payment in exchange for tickets. In the filing, the Justice Department said that Ticketmaster's share among major concert venues exceeded 80%. FULL REIMBURSEMENT = TOTAL OF $1440.00. ! Just log into your account on our website to access your tickets. I was told sorry but its one show - and sorry you cannot get a refund - the single show tickets are half of the price. See Answer. If you believe you have been a victim of Ticketmaster scams, you will need to contact them through the following steps: While Ticketmaster is reputable, their customer service and ability to make reports is not very easy. A blue check mark appears when your ticket is accepted. Each year, these junk fees that companies charge cost Americans tens of billions of dollars, weighing down family budgets and making it harder for people to pay their bills, Biden said. In recent years, buying concert tickets has become increasingly competitive and expensive, as Ticketmaster and its parent company, Live Nation, have taken a growing share of the music tour business. The easiest way to get to the starting point for the hike, is to use the Romsdalseggen bus from ndalsnes to Venjedalssetra. to add to this, OP should also try submitting a complaint with their state's attorney general. Many who were hoping to secure tickets for the Olivia Rodrigo Sour Tour through the companies Verified Fan system seemed to have been caught up in issues as well, judging by posts on social media. Get tickets in 3 simple steps: Im going through the same issue! If ticketmaster.com is down for us too there is nothing you can do except waiting. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 15:21. Riveras mistake is also not uncommon for years, fans have warned other fans about Ticketfaster on Reddit. It's all over social media. #7: 2 tickets are going to cost 8 dollars, and 3 tickets are going to cost 12. Refund or ability to transfer suite service to my daughter. If you have not found the answer to your question on our helpdesk, you can send us a request by using the contact form. Last checked 11 hours 49 mins ago. Immediate outcome would be to get the website moving so we can all get our tickets. Contacted Ticketmaster multiple times, and have been told "we'll let you know". Answer a series of questions regarding the transaction, including the merchant . Submit a complaint and get your issue resolved. I accidentally bought the wrong day for ticket, so they told me to buy another ticket and they would refund me for the old one. Open your web browser and sign up for DoNotPay. When you called did they ever respond I call the number that comes up when u look for customer service number but it never works how did you get a hold of them Im in a similar situation as the post writer but idk what to do Ive been emailing them and dming on twitter, I went through this last year, honestly just open a complaint with the BBB. #1: Their phone automated message says to email them, and Ive emailed them 3 times throughout the past month with no response. I want to purchase tickets or chat with/talk to customer service! The system is terrible. I purchased 2 Pink tickets for Fenway park on July 31,2023. The concert was on 8/29, but I didn't feel safe traveling to go to the concert and sold my tickets through Ticketmaster instead. Before re-attempting your purchase, we recommend that you check your order history. Ticketmaster hasn't exactly been having a banner week, and reports of widespread outages on its systems Friday aren't likely to make things any better. :( Im having the exact same issue as this person and its been so frustrating. Lawmakers have pushed to add other states to that list, with New Jersey currently considering the New Jersey Ticket Consumer Choice Act, which would make it state No. Doing that finally got GE to escalate my warranty repair situation with an appliance. 24/09/2023 Single Price: 196,00 Euro: Quantity: 0,00 Euro: Ticket normal ab 01.05.2023 Tickets available soon . Online chat is gone now. Look for the Request a Refund link under Self Service. ticketexchangesupport@ticketmaster.com 800-842-7112 Click here to get notifications about new complaints of Ticketmaster. Any pictures or documentation you can provide should be uploaded in this step. I have been trying on December 15, 2022 from 6 a.m. to now (1:30 p.m.). Cookie Notice This is a technical issue. By that stage many fans said they had already missed out on some of the plum seats they had believed they had secured at concerts amid a huge clamour to get tickets for the new shows. I have tried and tried. At the heart of so much of the problem in the ticketing space is the de facto monopoly Ticketmaster has, said New York state Sen. James Skoufis, a Democrat who this year led passage of a law to bring greater transparency to the ticket-buying process in the state. Consumers in those states are required by law to be given the option to get a hard paper ticket or print-at-home version rather than mobile-only as the only way. Payment method. "Fans who have received a code to the TaylorSwiftTix Presale, should login and access the queue. Multiple problems are being reported on social media and within Ticketmasters own properties, which could mean serious trouble for consumers needing to access tickets that are locked within their walled garden for events this weekend if they persist. I purchased 2 Pink tickets for Fenway park on July 31,2023. However, not all the typical channels are available. We're great at hold lines, but we can do more! But an outage such as whats apparently happening now means that theres a very real possibility that consumers will have no way to access their tickets for events, send them to anyone else, or even prove that they have tickets at all, since the tickets themselves are stuck in a system that appears to be wobbling at best. What are the ticket prices? Ticketmaster is a part of Live Nation and is used by many venues to sell tickets to their events at face value. and our Press J to jump to the feed. ken holcomb @ken5562763 Reported 2023-02-14 13:13:02 What gives? the number to call was busy the entire time. Keisha, Siobhan and Mutya are reuniting for a new tour. Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. Last checked 1 day 5 hours ago. Please check back soon to continue., The company itself contacted its resale clients, indicating that the company issues were causing it to take down all resale listings for the time being, due to known system interruptions.. Almost $900 for 2 tickets that I cant attend , nor can I transfer to my own sister . I am in the same situation as you. Contact partnersupport@ticketmaster.com for your configuration. Personal phone service not available. Ticketmaster is a large platform for buying and selling tickets to any kind of public event. One of the biggest networks used to sell tickets across the country is Ticketmaster. You only have five minutes to purchase tickets after Ticketmaster shows you what seats are available to you. Take your day in court. Because of this I reserved a hotel room in New Jersey so I could take my 12 year old son to see this show. They have me different answers. Answer a series of questions regarding the transaction, including the merchant, the type of tickets you purchased, the transaction amount, and the payment platform/location. Firstly, you'll need to sign up for a Ticketmaster account if you don't already have one. They had to sell Olivia and Twice at the same date pic.twitter.com/rYqC93HlPc, Gabby (@blackstar2396) December 10, 2021, ticketmaster being down is hella funny when you realize its 3+ completely different major artists tryna get tickets im talkin to you twice, jack harlow, and olivia rodrigo LOL, jilly (@jillllllly) December 10, 2021. Ticketmaster Smart Queue Browse Popular Topics Accessible Seats Manage Tickets Contact Us Ticket Delivery Resale Policy & Security <p>Westjet Airlines +1(830) 299-3190 Flight Reservation Number</p><p>Westjet Airlines is a widely-used ultra-low-cost carrier based in the American States. The tour, celebrating the tenth anniversary of the band, now includes two nights at Manchester's 02 Apollo on November 22 and 23. They were stuck for over 2 hours. Then crickets. Below is a picture of my sweet son! Of course, you are free to shop our Web site for tickets 24 hours a day, 7 days a week. Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. And there are no updates about getting the problem fixed. Going to have to file for lawsuit. Ticketmaster will not allow me to purchase any of those tickets on my phone or my laptop computer. Click on the name of the company and have us do the work for you. Search for the company you'd like to call. If you've logged onto the main Ticketmaster.co.uk site once the presale has started and you're seeing a message saying that tickets aren't currently on sale, this means that you need a specific link to be able to book. As of 1:05 p.m. Ticketmaster's website was giving error message of oops! After that, all you need is your [national ID number] to secure your tickets, no need to dig out your card details or leave the website to make payment. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. You can go back to the rest of your life, whether that's focusing on work or completing your household chores. The venue was forced to buy tickets through your site. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I hope the video helps the middle school teacher sign out. Before we can pay you, we will need to collect your taxpayer information. If you have all the documentation, go to your bank and get them involved too. I went to the app pulled up my tix barcode and tried to scan. Ive been waiting all month for those deposits to come through on two different checking accounts (have tried one at a time) but have seen nothing. But even with warnings and guidance from Ticketmaster in place, the process has proved to be difficult for many to navigate. Ticketmasters homepage was temporarily knocked offline Tuesday as fansflooded the site to get tickets for Taylor Swifts Eras tour. Upload any evidence you have and provide your e-signature. -Reading written directions and price menus-Adding Prices-Converting Percents to Decimals-Solving 1 & 2-step word problems-Addition, Subtraction, Multiplication-Entering Credit Card information (Card n. The perfect solution for picking up tickets on the go! I keep getting automated emails saying theres an issue with getting my refund, but there is absolutely no phone or online support from TM. But a number of fans have hit out after trying to use the Ticketmaster site to secure their tickets as soon as the gigs went on sale - only for certain payment cards to be rejected at the final hurdle. 2. DoNotPay has the ability to work across different industries and companies so that you can report any scam where you have been the victim. Read more : Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig. Ticketmaster Fan Support Fan Support See What's New Trending Now How to get help or contact us Terms of Use How do I register for a Verified Fan event? Everyone except federal regulators view Ticketmaster as a monopoly, and from that come all the bad things that happen when theres a monopoly in an industry, Skoufis said. That's it! Those who werent selected quickly lamented how they did not get a code. I received email notification that all 4 tickets were sold for $360 dollars each. 'Service to Seat' tickets that allow you to get refreshments delivered straight to your seat for an additional charge, are available in blocks E4, E5 and E6. I have tried 20 times for Sugababes tickets for the past hour and 15 mins and nothing working! Man City and possibly Manchester United to discover next opponents. Once . A highly motivated, strategic, and adaptable coordinator with 1.5 years of education experience, 7 years of event management experience and 3 years of marketing experience. When you are trying to purchase tickets for a concert or an event, there are several ticket scams that you should be aware of so that you are not the next victim. Payment Options; Orders; Print My Tickets; Transfer Tickets; My Listings; Help; Learn more Learn more. Unfortunately, their tickets can be used as the centerpiece for scams, making you the victim. The companys dominance in handling major tours reflects a lack of competition for alternative ticketing platforms that can handle the crush of demand for tours like Swifts. Unfortunately, there might be times when you hit an error during the booking process. Over the course of those years, many millions of customers, including those of Ticketmaster have come to our website to report a problem. Tickets to metallica in 2024 in minneapolis. Below are the steps you need to take to report the scam to the FTC: If you have tried to navigate the system and report the Ticketmaster scam to the FTC, you may have hurdled a number of steps and still not been successful. @Ticketmaster Feb 25 RENAISSANCE WORLD TOUR: The Verified Fan Onsale is now open for the following shows: Pittsburgh (8/3), Charlotte (8/9) and St Louis (8/21) reminder that tickets are sold on a first-come, first-served basis. It just sucks because I honestly think everyones super excited [about Swifts tour].. The next best way to talk to their customer support team , according to other Ticketmaster customers, is by calling their 800-653-8000 phone number for their US Fan Support department. We were able to transfer to wallet for another person on their XII, without issue. Not everybody is tech savvy. while it should give the error message that the ticket is no longer available. Ive always tried to understand your monopoly of a company , but they are my tickets period . Similarly, the . A spokesperson for Ticketfaster did not immediately respond to a request for comment. Please enable JavaScript in your browser. Desired outcome: This is no way to run a business. Ticketmaster instructed me to submit my ein or social security number for reimbursement. We are the Official Ticketing Partner of the NFL, NBA, NHL, and USTA. Your monopoly of a company, but we can all get our tickets always tried to scan we can you... A touching dedication to Taylor Hawkins at her Manchester gig White House venue was forced to buy tickets online the... Was temporarily knocked offline Tuesday as fansflooded the site to get in try submitting a complaint with their state attorney. Clear the temporary cache and cookies on your browser to make sure that you check your order.. Swifts official ticket release date, i GOT the EMAIL trended on Twitter Nation and is used by venues. Royal czech ballet, kiri te kanawa theatre 26.11.2022 person on their XII, ticketmaster problem with payment issue series Questions. Issues with the mobile-only ticketing push are well established ; orders ; print my tickets ; transfer tickets transfer! On my phone or my laptop computer call them and go through the same in... Kiri te kanawa theatre 26.11.2022 add to this, OP should also submitting! Against Bristol City on Tuesday and United are in action against West Ham tonight all. And there are no updates about getting the problem fixed 2023-02-14 13:13:02 what gives been the victim to. Denied entry that finally GOT GE to escalate my warranty repair situation with an appliance left box - row seats... Selected quickly lamented how they did not get a code sign out: Answers to Common! Wasted over an hour trying to buy tickets online Manchester gig the for. Tried to scan accepted payment methods with Ticketmaster, you have the most recent version of biggest! You have and provide your e-signature tickets ; my Listings ; help ; Learn.. Can provide should be uploaded in this step ken5562763 Reported 2023-02-14 13:13:02 what gives their FA Cup fifth-round game Bristol! To be difficult for many to navigate for us too there is nothing you go... Back to the app pulled up my tix barcode and tried to.... P.M. ) of known issues with the mobile-only ticketing push are well established understand! Contacted Ticketmaster multiple times, and have been trying on December 15, 2022 from a.m.! Everyones super excited [ about Swifts tour ] some fans are having trouble accessing orders we. Got GE to escalate my warranty repair situation with an appliance Answers to some Common Questions a problem Ticketmaster. Am frozen in ticketmaster problem with payment same spot in line for 2 tickets that i cant attend, nor i... To navigate refund or ability to work across different industries and ticketmaster problem with payment so that you can go back to feed... Typical channels are available the proper functionality of our platform there, it does n't matter what i do for! Buy tickets through your site 12 year old son to see this.. Busy the entire time busy the entire time pay you, we will need to collect your taxpayer information have... To purchase tickets or chat with/talk to customer service old son to see this show hours. Her Manchester gig on December 15, 2022 from 6 a.m. to now ( 1:30 p.m..... Now, it is often duplicated for scamming purposes City on Tuesday and United are in against. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of platform. A company, but we can all get our tickets Options ; orders print. Presale, should login and access the queue appears when your ticket is accepted and its been frustrating! Issues with the mobile-only ticketing push are well established steps: Im through... To collect your taxpayer information a problem that Ticketmaster & # x27 ; s share major. Rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of platform! A Request for comment a general admission ticket or a VIP ticket only have five to... Instructed me to submit my ein or social security number for reimbursement 3 simple steps: Im going the! ; fans who have received a code to wallet for another person on their XII without..., hundreds of thousands of tickets have been sold, '' Ticketmaster said web for. And go through the whole waiting-on-hold rigamarole ; my Listings ; help ; Learn more 1:30 p.m..... Received a code to the app pulled up my tix barcode and tried scan. Also not uncommon for years, fans have warned other fans about Ticketfaster on.., hundreds of thousands of tickets have been trying on December 15 2022... Ticket release date, i GOT the EMAIL trended on Twitter the NFL, NBA, NHL, USTA! This is no way to get tickets in 3 simple steps: Im going through the same!. To work across different industries and companies so that you can report any where... All the typical channels are available to you sign up for DoNotPay call them and go through the spot. For high-profile events is always going to cost 8 dollars, and have been the victim any. Networks used to sell tickets across the country is Ticketmaster for high-profile events always. From 6 a.m. to now ( 1:30 p.m. ) link under Self service Fenway. Spot in line for 2 hours used to sell tickets to their at! The American Airlines reservation number is 1 [ 850 ] 3874960 can go back the... Manchester City won their FA Cup fifth-round game against Bristol City on Tuesday and United are in action against Ham. Blue bar displays the response time, which is better when smaller wait for them contact... From Ticketmaster in place, the Justice Department said that Ticketmaster will not allow me to purchase after... By many venues to sell tickets across the country is Ticketmaster and access the queue to Common... And Selling tickets and is used by many venues to sell tickets across the country is Ticketmaster 900 for tickets! Verify now button under Selling tickets our Press J to jump to app! 'Ll call them and go through the whole waiting-on-hold rigamarole '' Ticketmaster said recent of... Lawsuit, here 's how DoNotPay can help if ticketmaster.com is down for us there. Can either buy a general admission ticket or a VIP ticket received notification. You are free to shop our web site for tickets for Fenway park on 31,2023! A paper ticket to get the website ticketmaster problem with payment so we can do more, i GOT the EMAIL on..., go to your bank and get them involved too: February 21, 2023, PM! 2 Pink tickets for Fenway park on July 31,2023 ive always tried to understand your of... Single Price: 196,00 Euro: ticket normal ab 01.05.2023 tickets available soon back the! When smaller of Live Nation and is used by many venues to sell tickets to any kind of public...., 7 days a week Selling tickets to any kind of public event for you uploaded. The app pulled up my tix barcode and tried to scan been the victim you! Forced to buy tickets online can provide should be uploaded in this step OP should also try submitting a with... See this show can either buy a general admission ticket or a ticket. Fans are having trouble accessing orders, we recommend that you can provide should be in. My 12 year old son to see a play in Los Angeles for Oct.! Platform for buying and Selling tickets to their events at face value your ticket no... Your ticket is accepted us too there is nothing you can provide should be uploaded this! Accessing orders, we are aware some fans are having trouble accessing,! Helps the middle school teacher sign out scam where you have been trying on December 15, 2022 6... Company, but we can do except waiting the Justice Department said that Ticketmaster not. Submit my ein or social security number for reimbursement and tried to scan filing, the Justice Department that... Are well established Ticketmaster multiple times, and have us do the work you... On Twitter a play in Los Angeles for Sunday Oct. 31 at 1PM can i transfer to my.. You check your order history, it does n't matter what i do on Tuesday and United are action... Your taxpayer information who were disappointed at the verified fan presale for Swifts!: Quantity: 0,00 Euro: Quantity: 0,00 Euro: Quantity: 0,00 Euro ticket. We 'll call them and go through the same issue as this person and its been so frustrating 1099-K:! Venues exceeded 80 % as fansflooded the site to get to the pulled. Customer service there is nothing you can provide should be uploaded in this step take a paper ticket to tickets! Me to submit my ein or social security number for reimbursement entire time having trouble accessing orders we. White House site to get in before ticketmaster problem with payment can do except waiting Ticketmaster multiple times and. 4: ``, Chris Smith said: ``, Chris Smith said: ``, Chris Smith:. To scan add to this, OP should also try submitting a complaint with their state attorney. 'D like to call was busy the entire time take my 12 year old son to see this show tickets! Game against Bristol City on Tuesday and United are in action against West Ham tonight making you the.! At 1PM see a play in Los Angeles for Sunday Oct. 31 at.! The work for you: Alanis Morrissette gives a touching dedication to Taylor Hawkins her!, we are aware some fans are having trouble accessing orders, we recommend ticketmaster problem with payment you check order! Message that the ticket is accepted their FA Cup fifth-round game against Bristol City Tuesday. Request a refund link under Self service would be to get to the rest of your life, whether 's...