I know 4 people that the VEC did not show their last employer accurately. Richmond, VA 23219, Tenants and Landlords - For information about Rent Relief call 1-833-RENT-RELIEF or email rrpsupport@egov.com, Virginia Department of Housing and Community Development, https://www.chesterfield.gov/569/Social-Services. allow RRP funds to be directly deposited, resulting in a much faster process than the previous system. Same issueinvalid credentials because of their bad two step verification by phone when signing up. Havent got my PUA payments in 3 weeks. ET, 877-345-8179 I made a appointment with VEC over the phone and never got a call. I Have tried several times to get help - have reported the problem but the duplicate is still in the system and I cant remove it. The office may be inundated with pending cases. Im told I have to call 1-866-832-2363 and speak to customer service to get forms that I need to file to retrieve benefits since Feb. 15. The Gov2Go Weekly Claims function for PUA is now available. Seriously what am I supposed to do? stop adding a political twist to this. This would relieve all the call centers volume greatly. I have the same problem last week. I have called the 1800 number for the VEC..its a non working number. If you are a Gov2Go customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gov2Go. VEC claiment site has been down since beginning of November. The Unemployment Office might be inundated with pending requests. If you consider it safe, please visit an Unemployment Office in the vicinity. Currently, Chesterfield County's Rent Relief Program provider, ACTS, has expended all ERA funding for rent relief payments. It say problem issue on claim. A: Yes. For non-English speakers:Select 0 to connect to a call center agent. Every time they tell me to call another number. Please continue following up regularly. Can you advise me please? I would gladly wait in the phone queue, until somebody can pick up the phone; however, the only options available are to hear the details about my claim, or to hang up and leave. XEROX , XEROX and DESIGN , Way2Go Card and GoProgram are trade-marks of Xerox Corporation in the United States and/or other countries. That might not be possible due to the high call volume. 600 East Main Street, Suite 300 I had even tried "RESETTING PASSWORD"and it seemed to open the next screen where I can see the categories on this screen, but within split seconds, it kicked me back out as if I had never logged on!!! Some localities have further restrictions; check with your county. First they said it would be up Nov 1, then Nov 8, then Nov 17th. OLATHE, Kan.- (BUSINESS WIRE)- Leading digital government solutions firm NIC Inc. has launched a new digital tool, TeleGov, making appointment scheduling easy for a growing number of government agencies across the country. I have sent in a new application for unemployment cause a year has been up since my 1st application and I have received my determination letter with the pin however for the past month I have not gotten any money. There will be an intermittent delay due to the pendency and shortage of staff. please help. Also for the unemployment pua side. People depend on benefits when let go. It's a smart app that reminds you what's due and helps you take care of it. I just keep getting disconnected. SNAP provides a monthly benefit to households through an Electronic Benefits Card (EBT) to . I am leaving to the Bahamas tomorrow and have my results but need an official document to attach to my passport so I am let in to the country. That employer has offered to send them my pay stubs and w-2 and they had him fax it to the same number and they say they can not verify that fax for 2-4 weeks. While the reps want to help me they acknowledge they are not empowered to do so and are just there to give standard answers and offer the 411 number to families that cant afford food or rent. Shameful. I dont understand why there isnt any other way for me to get my PIN so I can avoid this horrible Gov2Go service. Hours:Monday through Friday, For questions . Need Duplicate case file deleted. your app is some shit ,it do not work im trying too file my existing, claim and cant get nowhere,can anybody help, Dear, Tracy Mills. App won't work and I can't even access it online. It will be returned to the applicant with guidance to make corrections. The Unemployment Office will be severely short-staffed. I had a phone appointment today and nobody called. Effective February 15, 2021, the Virginia Rent Relief Program no longer assists households in Chesterfield County or Fairfax County. Benefits should begin May 1. I have to move soon and am missing almost $1500 and I have no idea what to do! Please note this is a private forum and we do not have access to the claims file. Hours: Monday through Friday, thanks Steve Ense, I PUT IN MY CLAIM EVERY WEEK. I made a mistake on my weekly claim and I need to talk to a live person. Hours: Monday through Friday, These communications may require an applicant to log into Gov2Go to make edits or submit supporting documentation to complete the application for review. I have been waiting on my PUA since September after I faxed in documentation of self employment but my original claim was in April. Same exact situation here. Same thing with me. Im thinking we will need to report them. If your application was completed over the phone, you will receive a phone call from the RRP Support Center. This is a sad representation of this state to avoid its citizens to claim what is rightfully theirs. Then when I was finally able to access it, I was told a deadline had passed. This is insane. If you need direct assistance, pleasecontact the RRP Support Center at 833-RENT-RELIEF (833-736-8735) from 8 a.m.-8 p.m.(EST) Monday-Friday. Otherwise, give me a phone number to speak with a human. The squeaky wheel gets the grease. I offered to visit an office but was told that they only help with job searches and could do nothing more than take my W-2 and fax it to the same numbers I already had and it would take the same time to get it scanned into the system. Was unable bc I was not given a pin number. They may have changed the layout/design. Im trying to file my taxes but cant do that with out my 1099-G. Note: If you would like to change the banking or payment information on file for your claim, please call 1-800-897-5630, then select 1 from the second option list provided, and then select 3 from the third option list provided. Cannot get into the portal and after making the initial claim with customer service even after reset of the login. Its a scam. How can i get my 1099-G form if i am suspended and cant talk to anyone? So frustrating! Be prepared for long wait times because lots of people are trying to do the same thing that you are. Richmond, VA 23218 804-786-2211 Visit the Governor's Website State Government Directory If you prefer to speak to someone, call (804) 786-0000 for the state government operator to help best direct your inquiry. I cannot get in contact with a customer service representative no matter how many times I call. For TTY callers, call 711. The message tells you agents are helping me others and tells you that you can hang up now and disconnects the call. Id like to have someone cancel my unemployment claim and use the HUB remark to communicate this to NJ. Don't waste your time! The site is secure. A utility bill really, they already had a W-2. The nearest one is in woodbridge and thata over 30miles away. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); 2023 File Unemployment. Now, I havent gotten a check in 4 months, only got a few prior. ET, 877-327-0022 For additional state and local resources, call 2-1-1 or visit 211Virginia.org. To access your account, visit Gov2Go on your computer or download the Gov2Go app on your smartphone to create an account. Hours: Monday through Friday, I was told to copy my DL, S.S. card and birth certificate and send it to a report team in Grundy, VA ??? If you have a unit number/letter, for "Address line 2," enter ONLY the number and/or letter. Even then I get different answers from each rep I speak too. Keep getting the runaround! Why cant gov2go show whats wrong and allow me to fix it? SIGNIN.EMAIL. Please call during off-peak hours for a better response. I am trying to get SNAP for me and my children and I need the summary of beef its and I have been trying to call and get through for a month now. English| Espaol | Kryol Ayisyen. 8:00 a.m. to 7:00 p.m. I initially was approved for VA unemployment, but in November I received a letter that my claim was being cancelled because I have an active claim in DC. You may contact the RRP Support Center at 833-RENT-RELIEF (833-736-8735) from 8 a.m.-8 p.m.(EST) Monday-Friday to receive direct assistance. It was like this before Biden!! We may have to go to court, I assume is next step? VEC customer service portal I attempted to file a claim for benefits on Monday evening to find the system shut down for maintenance. Fogg said they can be filed online or by calling (800) 897-5630. Pre-Democrats: I got my checks and could always reach someone. Literally had to download the app because the website is all of a sudden acting weird and not under their private control like it used to be not long ago and was literally fine yesterday but the app wont even load anything its just a blank white screen every time even restarted my phone to try to get it to work nothing changed the app literally doesnt work. The lease, the ledger, and a Virginia W-9. Then I was being redirected and the person on the other end couldnt hear me. If you suspect that a fraudulent application has been submitted or fraudulent supporting documentation, please email rrpsupport@egov.com. To access your account, visitGov2Goon your computer or download the Gov2Go app on your smartphone to create an account. I cant get a live person on the phone and Im about to lose everything I own. When you visit Gov2Go, you will be able to manage your reminders at any time as well as sign up for additional services. Call Toll-Free: 888-379-2546 Our service is unaffiliated and thus can compare plans across many providers The https:// ensures that you're connecting to the official website and that any information you provide is encrypted and sent securely. My benefits were having taxes withheld, but starting 2021 are no longer being withheld. Off-peak hours are generally post-lunch time and early evenings. I did everything I was supposed to and vrs accepted claims. Please consider the option of visiting an office if safe and feasible. Hi Sam, I am signed in and call each week and have not seen funds. I applied back on Oct 2020 and was sent all information non mail and started my weekly claims. Please visit the website to find the answers. Virginia Employment Commission does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. Discover which options are the fastest to get your customer service issues resolved.. This is very frustrating and inefficient as to why it is causing this! Hours:Monday through Friday, I accidentally selected the wrong option for the able & available to work question on my claims & cant get in touch with live person to change. Talked to someone who did the first call answered all the question got the 2 letters in the mail called 2 weekends in a row like they said. I call the customer service number, but it doesnt even give me the option to wait for an operator. I need to talk to a live representative asap as the UI Billing Statement stated that my account is over 60 days past due and it is being referred to the collection unit. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Landlords will provide their tenants contact information (i.e. How can I reach a live representative on the phone? The Supplemental Nutrition Assistance Program (SNAP), formerly known as food stamps, is a federal program that operates under the requirements of the U.S. Department of Agriculture (USDA) Food and Nutrition Service to provide nutritional assistance benefits to eligible individuals and families. TeleGov Helps Government Deliver Critical Services and COVID-19 Vaccines. 7:30 a.m. to 7:00 p.m. If you need assistance, please feel free to email us at gov2go-support@egov.com . Its ridiculous! No further action is required from you at this time. Contact Information McLean, VA 22102-3811 Visit Website (703) 854-9821 Customer Reviews Read Reviews Customer Complaints 1,983 complaints closed in last 3 years 408 complaints closed in last. Or get a response to my emails or to my written mail.. Out of control. hello, answer my email please im getting frustrated here. You absolutely Cannot get through. This is the website you should be using https://www.vec.virginia.gov/unemployed. 8:00 a.m. to 9:00 p.m. I went over and closed the claim in DC. Please note this is a private forum and not a govt. Even email doesnt work. Yup. Are you sure this isnt a Youngkin thing? Please assist, regards How do I get a summary of benifits? 100% Contact Match Developer: NIC Inc. This site is privately owned and is not affiliated with any government agency. The last time I received myself was Sept 2020. I been calling for over 2months to see what is the issue with my unemployment i cant get nobody on the phone to talk to i havent received my unemployment in over 2months i dont know what else to do. Your system is broken!!! So I understand you say be patient but that ship has sailed. Available: Pricing information, Support, General Help gov2go va customer service number and a Virginia.. Email us at gov2go-support @ egov.com do the same thing that you can hang up now and disconnects the.. 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