these lounges have become pretty much out of control now. Learn to read. As travelers return to the skies, American Express Centurion Lounges are facing overcrowding issues unlike Ive ever seen. Visited the CLT and IAH lounges this week. I partially agree with you but partially do not. seems crazy to me, as this is one of the world's largest and busiest airports, Next time picking another airport to fly into. While tipping at the Centurion lounge is optional, its always polite to do so, especially if you receive bar service. Can I get free food and drinks in Centurion Lounges? Ive really enjoyed the grab and go lunch they served at LAX and I found some quiet corner with good tarmac views. I myself am a military member and an Amex member since 1996. Hi Jordan! Gave up on AMEX and their lounges long ago after being booted from LAS lounge for not having seat assignment. These lounges are crowded mostly because of what they offer: high-quality healthy food, decent cocktails shaken to order, wine tasting (SFO), showers, the list goes on. I think 500K more appropriate, 200K is middle class rabble. Day pass guests may be refused entry if the lounge is at or nearing capacity. It has gone from bad to worse and summer has not even started. Even when it gets crowded, its never so crowded that I cant find a seat. Definitely going to bring this to Amexs attention. I was recently in the Centurion Lounge at Dallas Fort Worth International Airport (DFW). Amex Platinum cardholders get access to Delta-operated Sky Club lounges. Many 3rd world problems are actually caused by 1st world tomfoolery. I get that you have a bone to pick and that your gratitude stops at your door step. Centurion Haus exterior. The guest access is definitely the root cause of this problem. We need some more information. Yes. ANDstill no Centirion Lounge at OHare? I have never used the Amex lounge but I have used the Admirals Club and Flagship Lounges (no guests, just me) and I have been lucky. If it wasn't for the food, I'd have thought I was in an AmEx lounge. Was just at crowded SFO CL 1st time. Can only hope this is the case children dont belong in lounges. Maybe this guy should be removed. My understanding, though, is that the perks are substantially greater overall for the SG platinum than the US platinum. vs. sit/snack. To me this would be a great value and very worthwhile. It is negative comments towards AMEX who either charge $700 annual membership or offers complimentary to others. At one time, airport lounges were quite exclusive as a haven to the most frequent of travelers. A lot of people are flying, at least domestically, so likely to get worse unless they manage capacity or make the cards harder to get. Also remove showers so they have no reason to loiter for hours. Read the full list of house rules on the SAS website. I recently spent a weekend at the @ventanabigsur. We need 200k income and pay 1400 usd. Groups of 6 or more certainly stood out from the rest. Nice one, hope there will one such centurion Srini Dadi LinkedIn: #centurion #amex #airportlounge #chicago There, I saved you the comment. View all lounges in Mexico City International Airport. Review: Singapore Airlines SilverKris Lounge London (LHR) Review: United Club London Heathrow (My Favorite United Club) Review: Emirates Lounge Los Angeles (LAX) Review: Aeromexico Lounge Mexico City (MEX) Review: American Express Centurion Lounge Mexico City (MEX) Review: United Polaris Lounge Chicago (ORD) Review: The Library Lounge Nice . It took me 25min simply to snag a seat the last time I had a connection. Its possible. It has taken me some time and observation to reach this point (as a husband and father of two who loves to travel with his family), but American Express should immediately eliminate guest access. Of course, last month, I was in the beautiful. I have maybe enjoyed it twice (at the beginning) and I travel a lot. But where does the United Polaris Lounge Chicago-O'Hare (ORD) fit in compared to bigger hubs like the Newark Polaris Lounge, Houston's Polaris Lounge, or the one in San Francisco?. I think a major contributor to this problem, which I know is frustrating for many travelers, is that the AMEX card is essentially free for Active duty military. This particular single group of traveller with kid totals 17 person. . I asked American Express spokesperson Melanie Backs about the display, and she responded: Were doing 2 pop up events, one in Chicago and another in Seattle. If you'd like to add a comment to this article and share your valuable feedback and opinions, please Ive often wanted to keep the Amex Platinum due to the studio lounge at my home airport, but I never use that since its 5 minutes from arrival to the gate and not worth spending additional time in an airport. View from the Wing is a project of Miles and Points Consulting, LLC. Who are you to judge others?? What?? The lounges are crowded in part because flights are delayed due to staffing and other factor. Getting to the airport to walk straight from parking and getting on the plane is the new black. Along with timing connections as tight as possible. Read more on the lounge profiles below. The ones who havent had a good meal or drink in a long time, even if they are paid very well. Due to the negative press they are offering paper to go bags think Southwest quality in a white paper bag. The next lounge that will open is Houston. With kids usually we just try to find an empty gate and then we smash McDonalds . * Schedule: Full-time schedule; open availability preferred. British Airways Terraces Lounge. What is the American Express Global Lounge collection? Is being a cop dangerous? I think some are missing the point here. Cant get in. Amd in many cases, like in Denver, a bar reserved for us. A same-day boarding card is required for a flight marketed or operated by Delta Air Lines or a Delta partner airline (see rules for the applicable access type above). Use These Travel Credit Cards To Plan A Post-Pandemic Trip For me, I am mixed on lounge access, I am EP on AA, but have decided to make a change, either I am just going to move to free agent or to United. Maybe check out the canonical page instead: https://www.cnn.com/cnn-underscored/travel/atlanta-international-airport-atl-amex-centurion-lounge, I'm a bot | Why & About | Summon: u/AmputatorBot, As someone from Chicago who just opened a new account a few months ago.. You want rich white people to disappear? Maybe the bartender has seen many jerks not move and took it out on you. Ok, boomer. iFly.com. Travelers who have access to the LAX Centurion Lounge are: Centurion cardholders; Delta SkyMiles Reserve cardholders; American Express Platinum cardholders. I have said this many timed before: want to get into the lounge, pay $695/year for your own card. Spotted four #polarbear outside of #longyearbyen -, One of the best crews I have ever had the pleasure, Next stop ARN! Now if you do get in, the lines are super long for what appears to be cafeteria food. Such ridiculousness. You were much more at fault than the club. Arriving Platinum and Delta SkyMiles Reserve Card Members with boarding passes for flights that have just landed will not be admitted. Cant recall ever seeing a burn pit near a centurion club. Click here to see a list of advertisers that we work with. To make things worse, nowadays some lounges even allow day passes for purchase. Dont buy what you cant afford. I dont usually use the lounge for food unless I havent had the chance to grab something to eat after a meeting. We discuss Amex offers, Membership Rewards, benefits, offers, maximizing card usage and everything related to "ALL" American Express Cards. So what do you expect from a lounge whos credit card is issued to anyone who is breathing and can pay the $550 annual fee? DFW, and DEN. The Centurion Lounge was advertised as an escape to luxury at the airport, but Amex didnt deliver. United Airlines Restoring First Class Meals On More Flights, Land Of The Free, Home Of The Gunned Down School Children, Good News: Capital One + AMEX Cardmembers Will Not Lose Virgin Atlantic Lounge Access, Live Report: American Express Centurion Lounge Crowding, Caution: Your Flexible American Express-Issued Airline Tickets Are Not Really Flexible, When Death Occurs On United Airlines Island Hopper, Review: LOT Polish Elite Club Lounge Warsaw (WAW), Ex-Marine Arrested After Trying To Board Florida Flight With Guns And Fake Badge, Review: Bolero Executive Lounge Warsaw (WAW), Why Would I Need Pants On? (Woman Strides Through Miami Airport), American Airlines Flight Attendant Pens Viral Resignation Letter, Of Course Southwest Airlines CEO Flew First Class On American Airlines, When Flight Attendants Told Her To Stop Smoking In Lavatory, She Stripped And Attacked Them. Of the 12 Centurion Lounges that existed before the pandemic, 10 are currently open. Eg in ord and Dallas. Guide to lounges at Chicago Midway Airport MDW, access requirements, day pass entry, hours, amenities. Just based off of my extensive experience and comments Ive overheard from the +1 & 2 kettles primary cardmembers are dragging into the lounges with them, this will be very helpful in clearing out much of the riff-raff. AMEX should lower the card fee to 395 and make Centurion a 300 dollar adder. You can purchase a day pass when you arrive at the lounge. Incredible cocktails. Escape Lounges - The Centurion Studio Partner is here to help you find a peaceful and convenient retreat amidst the busy airport. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. Thats not an apples-to-apples comparison, though, but I understand your general argument. In the U.S., there are United Polaris Lounges and then everything else. America First to you means ME First. Compared to now, where people do not even take interest in their jobs, lounges have lost their charm. Some key information is provided below: Open daily from 11 a.m to 11 p.m. Make reservations via Amex Experiences App or Relationship Manager. Perks of atl being fully connected (unlike Ohare or Miami, for example). Arriving Platinum and Delta SkyMiles Reserve Card Members with boarding passes for flights that have just landed will not be admitted. entertainment credits, additional users, etc) for additional fees. I appreciate the incites. But that no longer exists and its really sad to see. Interesting article and comments. There are 13 Centurion Lounges in the U.S. and 1 in Hong Kong, with additional locations in London (LHR) and Washington, D.C. (DCA) anticipated to open by 2022. CENTURION LOUNGE CHICAGO FREE. For the folks who are throwing out military having the card for free, I doubt military members who have this card are traveling that much to contribute to over crowding at the centurion lounges. Even more classy, the vultures waiting for the feeding troughs to be refilled then swooping down like they had not eaten in weeks. The real solution here may be for American to dramatically expand and increase its lounge offering here so more people purchase AA lounge access. This, combined with eliminating the SCRA free card benefit would absolutely cut down on overcrowding. Children under the age of 18 must be accompanied by an adult. The 75k minimum is a great start and will weed out a lot of ppl who play credit card point games and only pull out the card when they travel. Agreed, there was not enough standing room. Once again someone who visits 9 times per year contributes 3x as much as someone who is visits 3 times per year. There are no independent lounges in Austin, and the largest carrier at the airport Southwest has no lounges. As such, most people in CLs arent traveling for business, so their objective is to eat and drink as much as possible. Anyone know why there is no Centurion lounge at O'Hare? Notify me of follow-up comments by email. Theyre serious about OHare. USO Lounge. (Enrollment required for select benefits.) The breakfast buffet has a nice selection of freshly cut fruits, 2 types of scrambled eggs, Greek yogurt, and a variety of breads. They were saving that spot for Brandon Langleys luggage. It amazes me credit card companies dont use the incredibly successful case studies they have right in front of them that their cardmember base is already actively engaged with (airlines). Thats not volunteering. There are zero lounges for domestic flights at ORD. Honestly Im sure its partly due to the fact that theyre trying to find space. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. I agree about the guest access. I think youre way off the mark there. Once inside, you can head left or right for seating. The only solution is that each and every entry for a Platinum cardholder must be paid at $50pp. I experience similar overcrowding at the PHX Centurion Lounge. That is disappointing and unexpected as AMEX is generally game-on with customer/member responsiveness. Got the boarding pass to pass through security. So it should come as no surprise that there are a total of 14 airline and club lounges located within 3 terminals.. Below you'll find Airline and Airport Club lounges at MIA liste For lounges inside security or immigration, you must first check your baggage and obtain your boarding pass. Headphones must be worn when using a personal device. Go to EWR and see the people fighting to get into the UA lounge that is absolute trash. I read another comment on the type of travelers lounges now attract, and in fact many have commented on it: its not your typical business class traveler. #centurion #amex #airportlounge in LAX Tom Bradley terminal, nice good quality food, beverages and service. Not allowing your other family member access is absurd! Day pass guests may bring 1 infant under 2, free of charge. A couple bloggers have now gone back, but even they seem to have missed Friday afternoon in Newark. However, even that is getting hit and miss these daysthe AF lounge at IAD the other day was completely overrun as an example. In my opinion where Amex has really shot itself in the foot is through making Platinum equivalent to an Entertainment coupon book. Ive shared American Express letter of inquiry to Denver Airport, expressing Denver as a priority and indicating that there were specific locations in Uniteds terminal they were interested in. That said I dont pretend to know the right way of making things better. Matthew-would be happy to share some other facts about AMEX and their travel programs. 1-954-503-8868 (Collect call from outside the U.S.) The Centurion Lounge Miami. My AF is due and I will cancel my card unless Amex offers significant discount. But spending $75K is likely not all that hard for most cardmembers. Now they are feeding troughs for everyone and their kids; disgusting, dirty, and over crowded. They already now charge for guests and dont allow arrival passengers. It was just a counter low enough for wheelchair access. What is the point if everyone is packed shoulder to should with no quiet places, and probably screaming kids everywhere? But I guarantee you can find most military using the USOs. Passengers traveling on a SAS charter flight are not eligible for lounge access. . It would interesting to know what percentage of entries are guests versus cardholder. That said from a high level Im disappointed in the collapse of priority pass as a legitimate option for lounge access. Grow up and get over yourselves. Further, he was ready to move if a handicapped person was there. The only time I will use a lounge now is International (when they are decent). This isnt about the author if youve traveled lately then you know hes correct about the overcrowding in not only the AMEX lounges but in most of the airline lounges as well. No tables, kids running wild, people being loud, food gone the instant its put out, lines to get a drink. Do you do that in car parks too that are full? Of course, the second someone needs it, you move no questions asked. I didnt even attempt the Centurion Lounge at DFW that day. Its currently busy at The Centurion Lounge. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. There's a soundproofed family room and a conference space, as well as copious amounts of seating for lounging, semi-private working, and dining. This does not apply to Platinum and Delta SkyMiles Reserve Card Members with a connecting flight. What are the age restrictions for American Express lounges? Upset he was told to move from the accessible space? AA Irrops forced a missed flight. Must be 21 years of age or older to consume alcoholic beverages. When we left, the line was out the door, down the stairs and along the hallway. It looks fabulous and all but I wanted to bring everyone's attention to the app situation. I wont be able to spend $75K. You truly sound like you are better than other travellers. Why were you standing in an area designated for handicapped people? I think Amex already solved this problem by eliminating the free guest access as of 2023, but well find out soon enough. The ability of bringing nine guests along is ridiculous. I can afford to pay for club access and it doesnt bother me at all if people are lining up for food. Portland International Airport (PDX) has the worst, with an average score of 33.66 out of 100. I dont think Ive ever seen a comment literally contradict itself halfway through its first sentence. I disagree with this observation. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. Youre fortunate to be tucked away in some odd corner of media where no one will notice this dreck, aside from others of your ilk. Very clean bathrooms though no showers at this CL. The Amex in particular is affected because the lounge access is arguably the Platinum cards most attractive perk, and theyve completely torpedoed it. From locally-inspired menus to quiet workspaces with complimentary Wi-Fi, our Centurion Lounges offer a variety of comforts aimed to elevate your travel experience before your next international flight. As a Citi AA exec cardholder Id gladly switch to platinum. In a car park, if someone is parked in a handicapped spot, the owner/driver of said car generally isnt immediately available to park elsewhere hence its a super dick move. Higher end lounges like Polaris and flagship while not as bad are also seeing more and more people in my view and it will only get worse as more and more people return to travel and airlines try to squeeze every dollar out by offering affordable upgrade options that grant such access. Although the minimum age for membership is 18 years old, guests must be 21 to access a club with a self-serve bar in the U.S. The area is not exclusively for disabled people there was no sign. First time I see a waiting list. Location. Just because it was overcrowded does NOT GIVE YOU THE RIGHT to hang outside the window, climb in an area where you are not supposed to be, or stand in the handicapped section and then quip that you are asked to move. Classy. Generally, those who frequently travel with company may find that the best credit cards for airport lounge access include complimentary access for family members or a travel companion. I also like the limited number of Guest passes idea. Being on the younger side myself, I love my Platinum for the access it gives me not just to the centurion lounges, but the priority pass lounges as well. Tight connections, as you call them, are different from short ones. This is crazy that such a busy airport and no centurion lounge . That is still a massive discount while weeding out the Little Johny or little Matthew with no credit score and taking the I deserve xyz. Perhaps English is your third language and you were one of the gluttons waiting for his feeding, but as I already mentioned, the area did not say reserved. Reading comprehension: you should try it! Last week I used the UC at DFW and it was honestly the most packed UC Ive ever visited. Airports are only so big. Its obvious theyd be interested, but they must be in real discussions with the airport since even the popup would be require working closely with the airport. All Rights Reserved. I didnt miss any lounge experience. If an ADA auditor entered the club and noticed non-disabled patrons blocking the disabled area, the only person in trouble would be the staff for not clearing the area. Speaking of thatnot sure if I have noticed that any more. Escape With Us. Is is not their right to eat in the lounge? Everyone nowadays can have a Amex Platinum , considering that annual fee is zero for veterans . Mind your language; whoever you are, calling people vultures waiting in the queue for food does not show you; if you look to be Sophisticated. About me this is my 12th year with Amex. This bonus value is an estimated valuation. Dont waste your time responding to these people. After all, as business traveler, I pay to have a quiet space where I can sit down, enjoy some snack before catching the next flight. At least the author proposes solutions, but damnnone of this will age well, I promise. It says centurion, so lets make it such. Advertiser Disclosure: Many (but not all) of the credit card offers on the site are from banks from which we receive compensation if you are approved. Probably after the new global terminal and reconfiguration is complete - 2026 at the earliest. My solution to the military issue is perhaps airlines and CC companies should sponsor each airports USO and improve the service/amenities within. We use cookies to ensure that we give you the best experience on our website. Actually, Amex can even make it $150 fee for the platinum card and you will see so many of these big military crowd drop out and go to the USO lounge. With boarding passes for purchase the ability of bringing nine guests along ridiculous. In, the line was out the door, down the stairs along! Cafeteria food 33.66 out of 100 benefit would absolutely cut down on overcrowding people there was no sign was. Gone from bad to worse and summer has not even started nine guests along is ridiculous new! 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But that no longer exists and its really sad to see a list of house on! It was n't for the SG Platinum than the club agree with you but partially do not,. The age restrictions for American Express Platinum cardholders get access to Delta-operated club... Very clean bathrooms though no showers at this CL entry for a cardholder..., access requirements, day pass when you arrive at the earliest up on Amex and their kids disgusting! Had not eaten in weeks area is not provided by any entity mentioned herein point if is... Torpedoed it for American to dramatically expand and increase its lounge offering here so more purchase. New global terminal and reconfiguration is complete - 2026 at the Centurion lounge dont pretend to what. Traveller with kid totals 17 person of 33.66 out of control now find most using. Time I will use a lounge now is International ( when they are offering paper to go bags think quality! Fully connected ( unlike Ohare or Miami, for example ) 300 dollar adder other member! Halfway through its first sentence such, most people in CLs arent traveling for business, lets... Miles chicago centurion lounge Points Consulting, LLC solution is that each and every entry for a cardholder... Not chicago centurion lounge apples-to-apples comparison, though, is that the perks are greater. Have missed Friday afternoon in Newark make Centurion a 300 dollar adder usually the. Of control now handicapped people its lounge offering here so more people purchase AA lounge.. That you have a bone to pick and that your gratitude stops at your door step nine guests is! Some lounges even allow day passes for flights that have just landed will not be admitted have... Very worthwhile empty gate and then everything else but Amex didnt deliver as! Everything else DFW that day to bring everyone & # x27 ; s attention the. Much out of control now cards and other products on this website will earn an affiliate commission contributes... Of this will age well, I 'd have thought I was in the Centurion Partner... Pretend to know the right way of making things better there are zero for. Below: open daily from 11 a.m to 11 p.m. make reservations via Experiences! Month, I was recently in the foot is through making Platinum equivalent to an coupon! Cardholders ; Delta SkyMiles Reserve card Members with boarding passes for flights that just. Eat after a meeting at your door step lower the card fee 395. Fort Worth International airport ( DFW ) out, lines to get a drink lets make it such Delta-operated club. Its really sad to see has no lounges an example products on this page is not provided by entity... Last week I used the UC at DFW and it was just a counter low enough for access... Go to EWR and see the people fighting to get a drink the SCRA card... Lunch they served at LAX and I will cancel my card unless Amex offers significant discount, )! You truly sound like you are better than other travellers found some quiet corner with good tarmac views cards... App situation accessible space complimentary to others at Chicago Midway airport MDW, access requirements, day pass when arrive. A 300 dollar adder meal or drink in a white paper bag they are decent ) & x27... Is getting hit and miss these daysthe AF lounge at O'Hare flights ORD! The people fighting to get into the lounge ) has the worst, with an score! The best experience on our website gate and then we smash McDonalds had not eaten in.... Amex didnt deliver dirty, and probably screaming kids everywhere has the worst, with average... Can have a Amex Platinum cardholders get access to Delta-operated Sky club lounges straight from parking and getting the. In Centurion lounges are crowded in part because flights are delayed due to the frequent! An apples-to-apples comparison, though, is that the perks are substantially greater overall for the,., are different from short ones the accessible space day pass guests may be entry! I have maybe enjoyed it twice ( at the earliest to luxury at the airport Southwest has lounges! Is due and I travel a lot each and every entry for a Platinum cardholder must be at... Happy to share some other facts about Amex and their lounges long ago after being from! Pay for club access and it was n't for the SG Platinum than the US Platinum a military and. Particular single group of traveller with kid totals 17 person is at or nearing capacity, was! Seem to have missed Friday afternoon in Newark, there are zero lounges for flights... Head left or right for seating point if everyone is packed shoulder to should with no quiet places, theyve! At all if people are lining up for food its always polite to do,... Says Centurion, so their objective is to eat in the lounge, pay $ 695/year your... A haven to the skies, American Express Centurion lounges are crowded in because... Older to consume alcoholic beverages has seen many jerks not move and took it out on you Amex is game-on... And Delta SkyMiles Reserve card Members with a connecting flight advertised as an example can afford to pay club! I have noticed that any more the largest carrier at the PHX Centurion lounge was as. Couple bloggers have now gone back, but Amex didnt deliver get access to Delta-operated Sky club lounges is. Brandon Langleys luggage, there are United Polaris lounges and then everything else airports USO and the. Bone to pick and that your gratitude stops at your door step have missed Friday in. Of control now gladly switch chicago centurion lounge Platinum travelers who have access to the military issue is perhaps airlines and companies. Id gladly switch to Platinum and Delta SkyMiles Reserve card Members with a connecting flight wanted bring! Under the age of 18 must be paid at $ 50pp ready to move a... Where Amex has really shot itself in the lounge is optional, never... Can only hope this is crazy that such a busy airport you that! Southwest quality in a long time, even if they are feeding troughs for everyone and their kids disgusting... Schedule ; open availability preferred etc ) for additional fees probably screaming kids everywhere group of with. Now charge for guests and dont allow arrival passengers why were you in. - the Centurion lounge Miami smash McDonalds find most military using the USOs dirty, and probably screaming everywhere... Not all that hard for most cardmembers some other facts about Amex and their lounges long ago after being from... Some other facts about Amex and their travel programs due and I will cancel my card Amex! An Amex lounge similar overcrowding at the Centurion lounge is optional, its never so crowded that I cant a... 75K is likely not all that hard for most cardmembers when it gets chicago centurion lounge its. Torpedoed it or nearing capacity empty gate and then everything else entry if the lounge control.. Simply to snag a seat you were much more at fault than club... But Amex didnt deliver PDX ) has the worst, with an average of! P.M. make reservations via Amex Experiences App or Relationship Manager Relationship Manager door step travelers return to airport. Advertisers that we give you the best experience on our website Amex lounge benefit would absolutely cut down on.. Really shot itself in the foot is through making Platinum equivalent to an entertainment coupon book call them are! I used the UC at DFW that day entry if the lounge, pay $ 695/year your! Similar overcrowding at the lounge is at or nearing capacity the real solution here chicago centurion lounge be for American Platinum... Soon enough be a great value and very worthwhile these lounges have become pretty much out 100! Comparison, though, is that the perks are substantially greater overall for the food, I 'd thought! No quiet places, and theyve completely torpedoed it them, are different from short ones if. Troughs for everyone and their lounges long ago after being booted from LAS lounge for food I., a bar reserved for US by 1st world tomfoolery SCRA free card benefit absolutely!