Located nationwide, BluePearl Veterinary Partners hospitals offer specialty and emergency care for. I also would like to give credit to the tech or assistant named Theresa. There is a problem from the CEO down. All of the care specialists were concerned and helpful. As with everyone else, I was given a range of the possible cost of the bill. Want to learn more about what its like to work in the veterinary field or at a BluePearl Pet Hospital? I now understand how they paid for their spa-like atmosphere of their office. You will get some people that are personable and helpful, but it seems you get just as many on the other side. No apology or condolences after my cats death. I will not go there again. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question Wouldn't do it! Even helped us figure out our best options. Our team is ready to provide expert care 24/7 in case of a pet emergency. When presented with the final bill, I told the desk assistant that was a gross amount and her response was that they are an emergency facility. I have an 11 week puppy and she puked several times in the evening. At BluePearl, we ask for your feedback so we can evolve our benefits each year and work to offer what's most important to our Associates. They wrote up an estimate and took my cat to examine him and prepare him for the ultrasound for a second opinion I asked for. We were able to draw our own conclusions. No appointment is necessary for our emergency vet. All rights reserved. Total lack of compassion and total corporate medicine. This is an emergency/specialty hospital, you can't expect to get cheap care here. Absolutely inexcusable. Veterinary care, especially emergency/specialty care, is not inexpensive. He saved our dog once already. An MRI and CT scanner set Southfield apart from many practices. Sun. No treatment and a life without the misery of Chemo/Radiation and ripping out her rib cage!! He saved our dog once already. No call back. Not offering any treatment or other suggestions. Our expenses were NOT out of line with the level of care. OVER-CHARGE and they look at the WORST CASE SCENARIO to MAKE MORE MONEY! They were not optimistic! That night I visited with her she could not even walk. It goes against our guidelines to offer incentives for reviews. It was a mistake. Nicole W. said: I wish I could give a million stars!! We provide specialty and emergency care for cats and dogs. They treated us with such compassion. Our Blue Pearl Southfield, MI hospital was the first private practice, multi-specialty veterinary hospital in the state. Very rude, arrogant and unprofessional attitude is apparent. They will milk you for every single penny to get x rays and extensive tests and still not come up with a proper diagnosis. This place has changed Names/Owners TWICE in the time I have been going there. We appreciated the knowledge of the emergency staff and the professionalism by which our options were discussed. I had the unfortunate experience of having to bring my kitty to emergency at 1 am because she lost ability to use her front right paw and was crying in pain. Several years later, he had exploratory surgery in which an aggressive tumor was found, so he euthanized on the operating table, my decision based on the findings. Very pleasant and caring as should be the case. My poor baby was breathing fast st least 50 times a minute wouldnt focus on me and could not respond. and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. deronwaynejohnson@gmail.com. My 15 yr Ragdoll kitty has tumors on his chest that was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth. No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. Given an estimate between $3,314 and $4,040. Some of these people I really don't think have a heart. We believe in investing in innovations that can help achieve accurate diagnosis and increased positive outcomes for our patients. Unfortunately my boy was to sick so we had to let him go but Dr. Whitten David J - Hilldale Veterinary Hospital. They treat them like a DOLLAR SIGN--nothing more! Their calming care of Sam helped us say goodbye to a wonderful 14 year old cat. Of course it was expensive, but the staff was forthcoming about costs, and gave us estimates and options along the way. This is a huge corporate chaingo somewhere else. What a difference! Blue Pearle is badly needed for augusta and with Dr Kunkle as their surgeon everyone raves about his care. I also had a previous dog that I took to them (their oncology department). This time they deemed my dog wasnt an emergency. They have customer relations but they don't do anything. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. At BluePearl, we ask for your feedback so we can evolve our benefits each year and work to offer whats most important to our Associates. They were straight up with how much it would of been. Our experts provide the best in diagnostic and therapeutic services. You could My cat was hurt multiple times by the staff at Blue Pearl. If there was a zero star this ER would get it. They prey upon the fact that your furbaby is not well for their profit. Godiva was 11 1/2 and very sick and weak. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. The oncologist wanted to do Chemotherapy and Radiation and remove part of the dog's rib cage (telling me the dog would have to be "kenneled" to keep her quiet the rest of her life). This was my last memory of my beloved cat at Blue Pearl. Blue Pearle is badly needed for augusta and with Dr Kunkle as their surgeon everyone raves about his care. To serve as leaders in this industry, we need diverse, skilled and exceptional talent. Because we loved her so much we took her home and had "Lap of Love" come to our house the next day so Godiva could be with us for her last moment. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. I will NOT be bringing my puppy back here ever. They are very professional, provide high quality care, and are upfront and transparent about costs. Unconscionable. They decided this without ever seeing the dog. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. If your vet refers you, demand another place! We dont just practice the best quality of veterinary medicine we define it. The RX has made my dogs eyes worse then they were. Thank you Dena and Dr Kamen. This place is not always pet oriented or customer oriented. They were not helpful in finding answers but were able to swindle over $1000.00 out of a concerned pet parent. I truthfully dont care about your vets qualifications in this regard. I will never go here again and I wish I never had. They have always been our go-to for pet emergencies and we have said goodbye to a few of our fur babies there. P. Its difficult to write a review when the end result was the euthanizing of our cat, however, ALL of the BluePearl staff were courteous and wonderful given our circumstances. I felt very confident having them care for my sweet, sick kitty. Website: Website. Medical, Dental & Vision Multiple plans to choose from and prescription drug benefits Continuing Education 3 days after the surgery his tear gland came out and I spent an additional $80 for new eye drops, and was recommended to keep his original 2 week follow up appointment with the vet who did his surgery. Yes, owning a dog can be expensive if you have an injury or illness. Took my a BluePearl - Southfield. Thanks again!! Took my a But watch everything your doctor does, and don't let them do tests without consulting with you first. I will never use this again and wish I had never gone here to begin with. There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. Most vets, It is our goal to provide quality comprehensive preventative , diagnostic, surgical. We there 3 hours - most of time waiting to be seen. Still no response and that was over a year ago. They tried to help her relieve herself but were unsuccessful, and the X-ray didnt give them much information. But be prepared if you got the money to pay to do surgery then put it out there. I hope I never have to go back, but if my other kitty has an issue, I certainly would choose them . There is a problem form the CEO down. They were all compassionate and understanding, doing whatever they could to help us. No answers. For appointments with one of our specialists, please ask your family veterinarian for a referral. A few minutes of your time may stop the corporation and their despicable board of directors. They have always been so caring and compassionate. This is my first puppy and the staff was amazing with him. For what they charge why not? Blue Pearl saved my pug, Jack's life!! Location & Hours 9905 S US Hwy 17-92 Maitland, FL 32751 Get directions Edit business info You Might Also Consider Sponsored Pet Paradise Orlando 101 12.2 miles away from BluePearl Pet Hospital Kim L. said "I brought my 2 dogs there for a week while I was on vacation with my family from NY. I highly recommend them. If you dont see an opportunity that suits you but are interested in working at BluePearl, join our Talent Community. I left my baby there for them to start her treatment. Employer match to support your financial goals. BEWARE - We took extra care to schedule a critical follow up procedure for our dog that got surgery out of town. Each team member's kindness, and understanding, made a very difficult situation for myself, and my beloved 16 year old cat, easier. They saved my babys life. Never again. You will get some people that are personable and helpful, but it seems you get just as many on the other side. Book an Appointment Online booking unavailable Please call (248) 354-6640 (248) 354-6640 29080 Inkster Road Southfield Michigan 48034 Get Directions http://bluepearlvet.com/locations/michigan/michigan-hospitals/ MESSAGE Business Hours Mon 08:00AM-18:00PM Tue 08:00AM-18:00PM Wed 08:00AM-18:00PM Thu 08:00AM-18:00PM Fri 08:00AM-18:00PM They actually "RECOMMENDED" this as a course of treatment!!!! The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. I waited two days for a call back TWO DAYS. Were home to leaders and innovators who are shaping the future of the veterinary industry, with the goal of enhancing the quality of life for pets today, and tomorrow, through exceptional medical care. Unconscionable. Dominate search results. They said they were not at capacity and if I came right over, I might be able to get in. I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. I have a 9 month old puppy who went into surgery for scrolled catilage and extra tissue in the eye. Without their quick and knowledgeable action, she would not have made it. We are available to help if your pet has an emergency when your family veterinarian's office is closed. But again, Please for the sake of your animal, don't exclude your pet from being taken here. I got so angrythey hold you hostage with the almighty $. I brought my 11 month old Standard Poodle in today and the staff was amazing. Because she is female and so young, they said it was probably a congenital defect and they werent sure what they could do. Each time, we were provided with options and excellent service. Visits to our specialists are usually by referral from your primary care vet and by appointment. So i had to decide the worse. My normal veterinary dentist left the practice and Blue Pearl was recommended. Multiple plans to choose from and prescription drug benefits, Annual allowance and free opportunities for your CE credits, Coverage for pet insurance premiums, medical expenses and more. We just used them and all I can say is go there instead!!! PETS in Lancaster is the best ER in the area. He swallowed some forgiven materials (rubberband& plastic charm) I never received 1 phone call following up or checking on stiches and removal. They are so very dependent on us as owners to make the right decisions for them. Not a good sign. And now we couldnt see anyone in there. The staff did not think anything of it. That afternoon she became less responsive. Caring for your pets is our passion. We are about to have acl knee surgery. Thank you for everything! Nope! But watch everything your doctor does, and don't let them do tests without consulting with you first. The tech was laughing saying she was over medicated of course no doctor around. Either way we would like to have her stay overnight ($1458) and possible emergency surgery ($4560). Our state-of-the-art hospital provides emergency service 24-hours a day, 7 days a week, 365 days a year. She lived 3 more healthy years!! $5,000 for a 2 night stay, bla Blue Pearl saved my pug, Jack's life!! Worst experience ever at a veterinarian. BluePearl | Jobs and Careers State Job Category Schedule Job Function Country 1171 Results Posted Veterinarian - emERge Training! We dont want anyone else to go through this. Blue Pearl in Oak Creek WI charged me three times what my regular vet would have charge me and did the exact same procedures with the exact same treatment. It was so hard to let her go. Learn more about your emergency visit. Now my last dog "Samson" was on allergy medication. Read the reviews on this place and other emergency vet facilities. . He went in emergency surgery for a urethra blockage from stones. But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. My 15 yr Ragdoll kitty has tumors on his chest that was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth. He had diarrhea after only having him home for 2 days and his breathing seemed off and seemed very tired. They even sent a sympathy card and the staff that night signed it. Were happy to help. When my cat finally stopped eating by nauseous, they finally assigned the other doctor for reassessment, then finally came up with a diagnostics when its too late. The staff here is incredible and I would absolutely recommend it to anyone who has an emergency with a pet. Both of these vets get us right in and treat him with great care and compassion. Our veterinary specialists work directly with your primary care vet to understand your pets condition and develop the appropriate treatment plan. The lack of follow up and the high price of care leave me feeling cheated while my cat suffers. They didn't want to give me a script after I already spent thousands on a pet that has very poor prognosis. It seems like Alley G. And I had the same experience. Horrible experience. Bluepearl Feb 22, 2023 - Client Service Representative in Maitland, FL Recommend CEO Approval Business Outlook Pros Great team environment, livable wage Cons apathetic management, poor communication skills, no growth Be the first to find this review helpful Helpful Share 4.0 Former Employee Great place to learn But first the oncologist had an oncologist radiologist read the ex ray my vet sent over and decided not to do the ultrasound and waste my money. He was only 4 years old. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and additional on the shots every 21 days). IMO and in my experience they are all about taking your money and taking advantage of your grief and love for your pet. We had to go to Southfield because the Ann Arbor location had no ultrasound? I waited more than 6-weeks for an appointment. He did tests on Bandit and rules out some possible diseases. He hit his face and they returned him laughing about how More, I took my boy Wesley to blue pearl for emergency. Find a location near you. You will get some people that are personable and helpful, but it seems you get just as many on the other side. and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. We offer radioiodine I-131 treatment for cats with hyperthyroidism and have the ability to provide hemodialysis to patients with specific types of kidney disease. The vet called later saying she had fluid on her lungs. When your pet needs emergency care, seconds count. I'd give ZERO stars if I could. Verify your listing, Veterinary care, especially emergency/specialty care, is not inexpensive. Were proud of our partnership with Marsan iconic, family-owned organization that has demonstrated a significant commitment to helping pets. Terms Business Hours. Are you up to the challenge? You are here. Compassionate and caring without screwing you financially during this sad time. Their staff is impatient and disrespectful. Website. Though our regular vet is nearby, we will continue to suggest, and use, BluePearl as our emergency vet. Our specialties include surgery, oncology, cardiology, dermatology, ophthalmology, radiology, neurology, and internal medicine. Yes, giving your dog the best can be expensive: I am grateful that I have Blue Pearl resources available to me. Find articles, interviews, and more in our career blog. Overland Park Kansas NEW Client Service Supervisor Charleston South Carolina NEW Client Services Coordinator - Part Time Cary North Carolina Hospital Staff NEW Licensed Veterinary Technician They felt the pain I was in and did not take advantage of my vulnerable emotional state to enrich the Blue pearl establishment, on the contrary they showed loving kindness and did not charge me anything for the examination and admission.Forever grateful.May God bless this Vet and her assistant.SincerelyFranco Caterini. Has anyone started a class action against this place? If it was possible to leave a minus number of stars I would. 18# dog in 6/16/18 for pain in left rear leg after chasing squirrel & making sharp turn. For being open 24 hours it took 20 minutes for them to answer there phone. This place is terrible. They had done extensive bloodwork 6/16. More. Anyone can write a Trustpilot review. They determined Godiva had other issues on top of kidneys. Dont take your pets to this place. The first time, he was sedated and allowed to fall off of an ultrasound table. IMO and in my experience they are all about taking your money and taking advantage of your grief and love for Avoid! Our vet also recommends BluePearl for after-hours emergency care. After a long internet search I figured out she had parasites and a $65.00 treatment took care of the problem. Yelp users havent asked any questions yet about BluePearl - Southfield. We were told our dog could possibly die before the night was over from West Madison Veterinary Hospital and Pet Resort. Do not visit here and expect any compassion from their staff if your dog has a chronic issue. I have requested a refund and awaiting a return call. He is a fantastic surgeon and cares deeply. Was there 2 hrs & CCL diagnosed. Zero true empathy here!!! The front desk staff are very nice and accommodating. It was important it be done two weeks later and Blue Pearl confirmed they could do it. Very frustrating that treatment & tests will not move forward until the financial coordinator calls to get payment. This is my first puppy and the staff was amazing with him. Date of experience: December 29, 2022 Useful Share Deanna Craig 3 reviews US Oct 28, 2022 Blue Pearl Pet Hospital is amazing. She was amazing! I also had a previous dog that I took to them (their oncology department). A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. These type of self entitled people should not be working in an emergency animal hospital. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. Submit. 29080 Inkster Rd, Southfield, MI 48034 Some of these people I really don't think have a heart. The tech knew it was outrageous for she kept her thumb over the amount. I took her to the emergency vet in Plymouth then to BluePearl the next morning. Thank you BluePearl staff! Thankfully I found a wonderful vet practice that would - and that wrote me prescriptions so when - if - I refill the meds I won't waste my money paying 5x the cost. He had a long list of health problems and the doctor and staff were extremely careful with him, as he was very sick and old. $5,000 for a 2 night stay, bladder stone removal surgery in his bladder as well as urethra, & got him neutered while we were at it. I arrived with a severely traumatized cat with a bleeding ruptured I am in need of immediate attention and then waited three hours or more while they continue to take routine non-emergency cases in front of us. :). The staff here is incredible and I would absolutely recommend it to anyone who has an emergency with a pet. All of the care specialists were concerned and helpful. http://bluepearlvet.com/locations/michigan/michigan-hospitals/. Of course no treatment would be started until they got their money. The first time, he was sedated and allowed to fall off of an ultrasound table. I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . Received 2 prescriptions. Now my last dog "Samson" was on allergy medication. Shadow is still hanging on, and I am so thankful for the care, compassion, and peace.of mind that I received from the Blue Pearl staff. They're going in, turning a quick $$ and running away with the money!! Southfield, MI 48034 info.southfield@bluepearlvet.com Emergency: 24/7 Specialty: By appointment Overview Specialties and services Our vets Referring vets BluePearl Pet Hospital - serving Southfield 24/7 We we arrived we were told they were at capacity. Even when you call around, i have found they are all the same price. They wanted to treat her pain and fluids. I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . I am so impressed with Blue Pearl's ENTIRE staff, and the facility. She helped discharge my cat and was so sweet and caring, even knowing her for a few minutes she made me feel a lot better about the whole situation. My honest assessment of the medical staff is that they're both hostages and victims of the corporate demand for them to bring in as much revenue per client as possible as opposed to being genuinely caring veterinarians. Yelp users havent asked any questions yet about. If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. Arrogant and unprofessional attitude is apparent thumb over the amount your vets qualifications in regard! They will milk you for every single penny to get cheap care here said goodbye to a minutes! Rib cage!!!!!!!!!!!!!!!!... I visited with her she could not respond go to Southfield because the Ann Arbor had. Like Alley G. and I would in a lot of ways, and are upfront transparent! To patients with specific types of Kidney disease squirrel & making sharp turn found they are all about taking money! Neurology, and incapable of being compassionate and understanding, doing whatever could. Out of line with the money to pay to do surgery then put out... Her relieve herself but were unsuccessful, and incapable of being compassionate and understanding, whatever. 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